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Alden Suite Hotel Splugenschloss Zurich

Hotels.comUS$369*
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#68 of 139 Hotels in Zurich
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Alden Suite Hotel Splugenschloss Zurich
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293 Reviews from our TripAdvisor Community

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Showing 208: English reviews
Australia
Reviewed 21 October 2016

Didn't start well as I booked this hotel nearly 9 month before arrival and I made a mistake by clicking the non refundable price-realising my mistake I noticed both the hotel and the booking.com site but they informed me that the hotel insists as a firm booking and if I cancel I loose the money which was around 1300 dollars...

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Helpful?
Thank ical8
Thomas P, General Manager at Alden Suite Hotel Splugenschloss Zurich, responded to this review

Dear Ical8 Thank you for evaluating your stay here in our Alden Luxury Suite Hotel. Your feedback is of our highest importance as we try to improve our service daily. It was a pleasure to give you a free upgrade in one of our bigger suites and are happy that you felt comfortable during you stay. Also it is nice...

Hong Kong, China
Reviewed 14 October 2016

First impression in my room was that the décor was a little dated and it’s more grand than luxury. But soon we fell in love with it. It matches the city. The 1000 sq ft. ‘apartment’ felt very comfortable. Living room can hold a party for a dozen people, not that you will. Service was exceptional throughout, friendly and helpful....

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Helpful?
Thank Henry Y
Thomas P, General Manager at Alden Suite Hotel Splugenschloss Zurich, responded to this review

Dear Henry Y Thank you for evaluating your stay here in our Alden Luxury Suite Hotel. Your feedback is of our highest importance as we try to improve our service daily. It is really nice to see that you felt comfortable in one of our spacious suites, were satisfied with the service of our staff and liked our quiet but...

Miami, Florida
Reviewed 12 October 2016 via mobile

This hotel is situated about a 10-15 minute walk from great shopping, dining and old town. The rooms are REALLY SPACIOUS, and all mini bar items except alcohol are included in the rate. The toiletries are L'Occitane and the bathrooms are large and modern. The breakfast which is also included I is very good. All in all a fantastic value...

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Helpful?
Thank lovenlaugh
Thomas P, General Manager at Alden Suite Hotel Splugenschloss Zurich, responded to this review

Dear lovenlaugh Thank you for evaluating your stay here in our Alden Luxury Suite Hotel. Your feedback is of our highest importance as we try to improve our service daily. It is really nice to see that you felt comfortable in one of our spacious suites, took advantage of our central location with it´s great possibilities and enjoyed our breakfast...

Scorpio in Florida
Reviewed 1 October 2016

My husband and I have stayed at many fine hotels around the world. The Alden Luxury Suites Hotel is also a fine hotel - spacious suites, one and a half bathrooms, sizeable balconies, quality linens and suite amenities, an excellent restaurant, and convenient location to train station, trams, lake, shopping, and other restaurants. However, we felt that the most outstanding...

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Helpful?
Thank BKRbsn
Thomas P, General Manager at Alden Suite Hotel Splugenschloss Zurich, responded to this review

Dear BKRbsn Thank you for evaluating your stay here in our Alden Luxury Suite Hotel. Your feedback is of our highest importance as we try to improve our service daily. It is really nice to see that you felt comfortable in one of our spacious suites. Thank you so much for your kind words, it really means a lot to...

Gainesville, Florida
Reviewed 30 September 2016

We thoroughly enjoyed our stay at the Alden/Zurich. Went with another couple and had suites next to each other on the 3rd floor. Every detail was attended to by all employees from the front desk, to the restaurant, to the housekeeping staff. Front desk learned it was our anniversary and we returned from dinner to a bottle of complimentary champagne,...

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Helpful?
Thank Robinson825
Thomas P, General Manager at Alden Suite Hotel Splugenschloss Zurich, responded to this review

Dear Robinson825 Thank you for evaluating your stay here in our Alden Luxury Suite Hotel. Your feedback is of our highest importance as we try to improve our service daily. It is really nice to see that you felt comfortable in one of our spacious suites. Thank you so much for your kind words, it really means a lot to...

Melbourne, Australia
Reviewed 24 September 2016

Lovely old hotel done as modern suites. Very spaceous if a bit dark. Some weird little steps inside suites and the toilets may be scary for children with the noise they make. Near the lake but a bit far from the main railway station. Staff very helpful.

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1Thank sandra c
Key West, Florida
Reviewed 12 September 2016 via mobile

Rooms are wonderful, clean, up to date in a traditional style with all the bells and whistles. Nice little bar off the lobby. Great staff! Breakfast not included and not even close to worth what they charge for it. Bring your wallet for the drinks also. All that said, it will be where I stay on my next trip there.

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Helpful?
Thank Rob S
Thomas P, General Manager at Alden Suite Hotel Splugenschloss Zurich, responded to this review

Dear Rob S Thank you for evaluating your stay here in our Alden Luxury Suite Hotel. Your feedback is of our highest importance as we try to improve our service daily. It is really nice to see that you felt comfortable in one of our suites. We are always happy to assist you at anytime and fulfill all your wishes....

Melbourne, Australia
Reviewed 7 September 2016 via mobile

If you are staying in Zurich for a number of days the large rooms are a real bonus. There is plenty of space to spread out. Unfortunately in our case the shower leaked water all over the bathroom floor and there were insufficient coat hangers for clothes and the hotel could only find 2 more when asked.

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1Thank Tim T
Charlotte, North Carolina
Reviewed 11 August 2016

This was a beautiful hotel with huge suites. Though we booked a Jr. Suite, we were upgraded to an enormous executive suite which was the size of an apartment! Lots of room to spread out. The service was wonderful - Christina at the front desk was very helpful and friendly as well as the gentlemen who helped us with our...

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Helpful?
Thank Lisa T
Thomas P, General Manager at Alden Suite Hotel Splugenschloss Zurich, responded to this review

Dear Lisa T Thank you for taking your time to share your experience at the Alden Luxury Suite Hotel Zurich with us. Your feedback is of our highest importance as we try to improve our service daily. We are happy that you feel comfortable in one of our suites and liked our little surprise. Also it is nice to hear...

Los Angeles, California
Reviewed 8 July 2016

The Alden boasts huge suites, especially by European standards. Our room opened into a living/dining room area complete with small balcony, followed by doorways into a large bathroom and very large bedroom. The entire space was easily twice as large as the typical deluxe room in a European luxury hotel. The front desk staff was exceptionally friendly and accommodating with...

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Helpful?
1Thank mtdrpm
Thomas P, General Manager at Alden Suite Hotel Splugenschloss Zurich, responded to this review

Dear mtdrpm Thank you for evaluating your stay here in our Alden Luxury Suite Hotel. Your feedback is of our highest importance as we try to improve our service daily. It is really nice to see that you felt comfortable in one of our large suites with it's dining area and balcony. Thank you for your comment regarding our staff...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Alden Suite Hotel Splugenschloss Zurich

Address: Spluegenstrasse 2, Zurich 8002, Switzerland (Formerly Alden Luxury Suite Hotel Zurich)
Region: Switzerland > Canton of Zurich > Zurich
Price Range: £280 - £460 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Alden Suite Hotel Splugenschloss Zurich 5*
Number of rooms: 22
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Also Known As:
Alden Hotel zürich
Hotel Style:
#18 Business Hotel in Zurich
#20 Romantic Hotel in Zurich
#43 Luxury Hotel in Zurich
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Questions & Answers

Here's what travellers have asked, with answers from Alden Suite Hotel Splugenschloss Zurich staff and other travellers.
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Questions? Get answers from Alden Suite Hotel Splugenschloss Zurich staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 1D is great”
ian583, 17 Nov 2016 | Read review
“They are all good!”
HenryY_13, 13 Oct 2016 | Read review
“Courtyard side, as current construction on the street side can be a bit intrusive.”
BKRbsn, 1 Oct 2016 | Read review
“We had 1E. It had a small balcony that opened to the courtyard which I recommend for quiet.”
JoanC325, 22 Jun 2016 | Read review
“take a room facing the courtyard as they are more private and quiet with a nicer view”
DimaDooma, 14 Jun 2016 | Read review
5 of 5
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US$369* /night
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Prices are for 1 room, 2 adults
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