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Swissotel Zurich

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Swissotel Zurich
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2,060 Reviews from our TripAdvisor Community

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Showing 1,436: English reviews
Reviewed 1 week ago via mobile

Not even a bottle of water in the room and empty minibar. When I made the remark at checkout the answer was : we don t provide free water for that category of room (I paid CHF 250 for the night + CHF 50 for dinner and CHF 36 for parking ...) and that next I should ask a room...

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Helpful?
Thank pierrej118
Reviewed 1 week ago via mobile

Very ideally located and close to Oerlikon train station making traveling easy and fun for tourists. Good rooms , nice and helpful staff. Resturant provides sumptuous and good variety of breakfast. An overall wonderful experience.

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Helpful?
Thank lmkumar59@gmail.com
St Helier, United Kingdom
Reviewed 1 week ago

This hotel is based outside Zurich in a part called Oerlikon which means its a short journey to the centre of Zurich. However Oerlikon is quite busy place itself, very modern, and plenty of shops. This is good as if you have a car and want to avoid central Zurich then this is a good base to use. Even if...

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Thank wokingjames
Zurich, Switzerland
Reviewed 1 week ago

Hotels in the centre of Zurich are extremely expensive, especially for the foreign tourist because of the strong Swiss Franc. If you don't mind being slightly out of the centre, but 2 minutes walk to a station that connects to Hauptbahnhof in the Centre, and the airport the other way, this Swissotel in Zurich is an excellent choice. I was...

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Helpful?
Thank Julian_do_Guincho
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear Julian_do_Guincho, thank you so much for taking your time and writing as a review about your recent stay. I am delighted to read that you enjoyed your time at Swissôtel Zurich. Happily I will forward your comments to all my colleagues. Would be a pleasure to welcome you back soon in Zurich Best regards Florian Öttl Guest Relations Supervisor

Geneva
Reviewed 1 week ago via mobile

On my last morning there, I spent 2 hours at a nearby fitness center. When I came back to my room at 11:20 am, to my surprise the room was already being cleaned and the cleaner had already thrown away my toothpaste, toothbrush, some food and some documents I had left on the table next to the bed. Yes I...

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Helpful?
Thank swissflyer
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear swissflyer, let me thank you for writing and sending us the feedback about your recent stay. I am sorry to read about the happening. Please be ensured that this are not our standards. I will forward the information to my colleagues from housekeeping to make sure we improve on that side. Would be delighted to welcome you back soon...

Auckland
Reviewed 1 week ago

Great place to stay for short trip. I suggest do not bring vehicle as no free parking options but well connected with bus, trains from airport and city. Cooked vegetarian options are limited so request at the restaurant well in advance. Enjoy and have fun 😀

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Thank sohrabi2016
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear sohrabi2016, thank you very much for your review and taking the time for it. I am delighted that you enjoyed your stay at Swissôtel Zurich and the good connection to the airport and city center. Please let me know your preferences prior to arrival so I make sure we can offer you a good range of vegetarian dishes. Kind...

Reviewed 1 week ago

Interior in the lobby was new modern, but their room seems in different era, air condition in the room wasn't really helpful, the temperature was a bit high to me but luckily it is winter now. The service for wifi was in the mid-2000, very slow and they charged CHF7 per day, noisy because it is next to the train...

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Helpful?
Thank Jennifer C
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear Jennifer C, first of all, thank you for taking your time and sending us the feedback about your recent stay. I will pass forward your comments to my colleagues and the management. Regarding the rooms, I have got good news, we just started with renovation and step by step they will all be renovated. Would be a pleasure to...

much travelled Canadian
Reviewed 2 weeks ago

I stayed one night for business. I found the property in need of updates and it felt tired...to be fair I usually stay at the Swissotel in Moscow which is an amazing and much newer property. The location is very good. The best thing about this hotel are the staff....they were amazing, helpful, responsive and just a pleasure...they really set...

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Thank travellingcanadian_9
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear travellingcanadian_9, thank you so much for taking your time and writing us such a detailed review. First of all I am very happy to read that you enjoyed your time at Swissôtel Zurich and I am delighted to forward your feedback to all my colleagues and the management. We will start end of next week with the room renovation...

Boston, Massachusetts
Reviewed 2 weeks ago via mobile

Located outside of the city, the hotel was cheap and offered basic rooms. Clean and modern but sterile rooms, albeit showing wear and tear. Restaurant offered limited choices which were more bar food. Hotel staff was nice but principally interested in up-selling: buy breakfast, buy a larger room, etc. Location near the airport and train, but not central. I would...

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Thank SuitNflipflops
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear Suitnflipflops, thank you very much for your detailed review of your last stay. I will put it forward to my colleagues and the management. But be ensured we try to offer excellent service. Please let me know prior to your arrival the room preferences so I will make sure personally you can enjoy a pleasant stay. Best regards Florian...

Mumbai (Bombay), India
Reviewed 3 weeks ago

We stayed in this hotel for 4 days . The location is bang opposite the railway station . For travelers like myself - purchased the rail pass , it was a boon to just hop into the train and go on day trips to Lucern, Bern, interlaken etc. The room we stayed was large , airy and bright . The...

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Helpful?
Thank Chitrajayasimha
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear Chitrajayasimha, thank you so much for taking the time to write down such a detailed feedback about your stay at Swissôtel Zurich. Happily I will put your review forward to my colleagues and management team. Looking forward seeing you again soon Best regards Florian Öttl Guest Relations Supervisor

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Le muh
Le muh
Cuisines: Swiss, European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Zurich’s tallest luxury hotel, Swissotel Zurich is ideally located close to Zurich’s business, cultural, shopping and entertainment areas and just 5km from both Zurich Airport and Zurich’s city centre. The 347 contemporary rooms and suites reflect an elegant & modern style, featuring panoramic views of Zurich and the superb Swiss Alps. You’ll enjoy a full range of leisure facilities such as the Amrita Spa & Fitness centre, which offers invigorating treatments and has a spectacular rooftop infinity pool. Meet friends or colleagues for cocktails at Le Muh Bar; enjoy fine dining at Restaurant Le Muh privé and creative Swiss meals at Le Muh léger. Swissotel Zurich’s Convention Centre is the perfect setting for any event or conference and caters for up to 1000 participants. All rooms are non-smoking. ... more   less 

Additional Information about Swissotel Zurich

Address: Schulstrasse 44, Zurich 8050, Switzerland
Region: Switzerland > Canton of Zurich > Zurich
Price Range: £100 - £192 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Swissotel Zurich 4.5*
Number of rooms: 347
Reservation Options:
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Also Known As:
Swissotel Zurich zürich
Swissotel Zurich Hotel zürich
Hotel Style:
#16 Family Hotel in Zurich
#22 Business Hotel in Zurich
#27 Luxury Hotel in Zurich
#28 Romantic Hotel in Zurich
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Zurich staff and other travellers.
26 questions
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Questions? Get answers from Swissotel Zurich staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose higher floor because it is near the train station which it is a bit noisy”
 of 5 bubbles jennifercZ8082ZU, 24 Nov 2016 | Read review
“Rooms on the higher floor are quieter”
 of 5 bubbles _sma08_, 1 Nov 2016 | Read review
“take a city view room”
 of 5 bubbles swapneelrana, 26 Oct 2016 | Read review
“Ask for a room with a view.”
 of 5 bubbles mikefZ9321XY, 24 Oct 2016 | Read review
“Rooms on top floors are great, and I also enjoy the newly renovated rooms very much”
 of 5 bubbles 263eldadd, 3 Oct 2016 | Read review
5 of 5
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