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Swissotel Zurich

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Swissotel Zurich
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2,083 Reviews from our TripAdvisor Community

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Showing 1,451: English reviews
Toronto, Canada
Reviewed 6 days ago NEW

Hotel staff is helpful with directions and business supports. Very pleased with a very comfortable room. The location takes advantage of Zurich awesome transit system of rail lines & trams. Easy access to the whole city. Just off a red eye flight the staff showed me to the spa to relax and shower allowing to be fresh & relaxed for...

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Thank LiveLightly5
Rhodes Town, Greece
Reviewed 1 week ago via mobile

We stayed there for 3 nights. Excellent location, next to the train station, super markets, restaurants... There is a hairdresser in the hotel too. The staff is very kind! I would love to visit this hotel again and I would recommend it to friends and family!

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Helpful?
Thank christmas2016a
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear christmas2016a, thank you very much for taking the time sending us your feedback about your recent stay. I am very happy that you rated your hotel experience at Swissôtel Zurich with 5 stars. Happily I will forward your review to all my colleagues. We would be delighted to welcome you back soon again All the best Florian Öttl Guest...

London, United Kingdom
Reviewed 1 week ago via mobile

Great location from the airport and into Zurich; you can fall out of bed and onto a train to go anywhere. Good meeting room/meeting rooms on the top floor with great views, but long and no great for more than 15 in a group.

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Helpful?
Thank misterchurst
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Grüezi wohl misterchurst, thank you so much for sending us a feedback about your recent stay at Swissôtel Zurich. I am very pleased to hear, that you enjoyed your time with us. Happily I will forward your words to my colleagues. We are looking forward to welcome you back soon Best regards Florian Öttl Guest Relations

Reviewed 1 week ago

I had an excellent experience at the Swissotel Zurich in December 2016. I appreciated the fact that the hotel allowed me to freshen up at the spa upon my arrival in Zurich at 06H00am after a 10hr flight. Although I could not check into my room early in the morning, the hotel kept my luggage until check in time which...

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Helpful?
Thank Senzekile M
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear Senzekile M, thank you so much for taking your time and sending us your experience about your recent stay in December. It is a big pleasure to read that you enjoyed your time at Swissôtel Zurich and happily I will forward your words to all my colleagues from the hotel. Have a great week ahead and we would be...

Reviewed 2 weeks ago via mobile

Not the greatest among its equals but is ok if you're traveling for business. Location is good, and the atmosphere quiet. Rooms are ok, though you're reminded that they're old. The staff are nice and friendly

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Thank - -
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear guest, thank you very much for sending us your feedback. We really do appreciate that you have taken your time to share your experience with us. Regarding the rooms, we are currently renovating them and by end of February a big part of our bedrooms are newly renovated. Looking forward to welcome you soon again. Best regards Florian Öttl...

Zurich, Switzerland
Reviewed 2 weeks ago via mobile

The heating wasn't working with -5C outside. And while this can happen, they downgraded us to a much smaller room (instead of a double we felt we got a large single room, number 2716). The bathroom was extremely narrow, the bathtub's surface was chipping off, no closets at all, a worn carpet floor that had been repaired like a patchwork,...

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Helpful?
Thank OlgaMo
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear OlgaMo, first I thank you for taking your time and sending us your feedback about our recent stay. I am terrible sorry for your experience at our hotel and be ensured that such behavior is not our standard. We try to make sure all our guest enjoy their time with us. We would appreciate if you give as another...

Hong Kong, China
Reviewed 2 weeks ago via mobile

The staff at the restaurant were very courteous , friendly , well mannered and knowledgable . Kids & pets friendly . We went there for the buffet breakfast as well as for a la cart dinner . Both extremely enjoyable !! Good for value as well .

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Thank p_nectar
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear p_nectar, thank you very much for taking your time and sending us a review about your recent stay at the Le Muh Restaurant. I am very pleased to hear that you enjoyed your time with us and will happily forward your feedback to my colleagues. Looking forward to welcome you and your family again at our restaurant soon. Best...

Perth Australia
Reviewed 2 weeks ago

The hotel was efficient, clean, helpful and convenient. It was also very good value for money. It was not in the centre of the action, so to speak, as it was not in the old town or where the sights were. (I think that it must be in a light industrial part of town as all that we could see...

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Thank jogoony
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear jogoony, thank you so much for taking your time sending us your feedback from your recent stay. I am very happy to read that you enjoyed your time and experienced a pleasant stay at Swissôtel Zurich. With pleasure I forward your review to our staff and management. Let me know when you will be back next time in Zurich....

Towcester, United Kingdom
Reviewed 2 weeks ago

We stayed at this wonderful hotel during the new year holiday. We were so thrilled with the service that we decided to extend another night ( why not?). The location is convenient for public transport. The staff was helpful and even offered an alternative parking within the hotel packing lot as our car had a roof rack which made it...

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Helpful?
Thank Kristink01
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear Kristink01, wow, thank you so much for your great feedback. Happily I will forward your words to the entire hotel staff. Great to hear that you enjoyed your time and our service at Swissôtel Zurich. Would be nice to welcome you back soon Best regards Florian Öttl Guest Relations

Spain
Reviewed 3 weeks ago

I stayed here recently. I found the reception staff very helpful, however I cannot believe that they still charge for Wifi ... when they are charging so much for the rooms. They do not provide any water in the rooms which was also disappointing. The breakfast buffet was good however trying to get a cup of tea was an ordeal.

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Thank Herbie1
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear Herbie1, thank you loads for your feedback of your recent stay at Swissôtel Zurich and your kind words regarding our staff. Happily I will forward it to the hotel staff. Please let me know when you are planning of coming back to Zurich so I make personally sure that we have the bottle of water for your ready in...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Le muh
Le muh
Cuisines: Swiss, European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Zurich’s tallest luxury hotel, Swissotel Zurich is ideally located close to Zurich’s business, cultural, shopping and entertainment areas and just 5km from both Zurich Airport and Zurich’s city centre. The 347 contemporary rooms and suites reflect an elegant & modern style, featuring panoramic views of Zurich and the superb Swiss Alps. You’ll enjoy a full range of leisure facilities such as the Amrita Spa & Fitness centre, which offers invigorating treatments and has a spectacular rooftop infinity pool. Meet friends or colleagues for cocktails at Le Muh Bar; enjoy fine dining at Restaurant Le Muh privé and creative Swiss meals at Le Muh léger. Swissotel Zurich’s Convention Centre is the perfect setting for any event or conference and caters for up to 1000 participants. All rooms are non-smoking. ... more   less 

Additional Information about Swissotel Zurich

Address: Schulstrasse 44, Zurich 8050, Switzerland
Region: Switzerland > Canton of Zurich > Zurich
Price Range: £101 - £212 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Swissotel Zurich 4.5*
Number of rooms: 347
Reservation Options:
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Also Known As:
Swissotel Zurich zürich
Swissotel Zurich Hotel zürich
Hotel Style:
#16 Family Hotel in Zurich
#22 Business Hotel in Zurich
#27 Luxury Hotel in Zurich
#28 Romantic Hotel in Zurich
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Zurich staff and other travellers.
26 questions
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Questions? Get answers from Swissotel Zurich staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a pleasent, clean, low stress environment with friendly staff this is your hotel.”
 of 5 bubbles LiveLightly5, 17 Jan 2017 | Read review
“Very close to the train station and trams”
  • This was my room when i arrived, you can see my luggage on the other side of the bed.
 of 5 bubbles , 10 Jan 2017 | Read review
“Most rooms are well spaced and is noiseless”
 of 5 bubbles ravind009, 21 Dec 2016 | Read review
“Choose higher floor because it is near the train station which it is a bit noisy”
 of 5 bubbles jennifercZ8082ZU, 24 Nov 2016 | Read review
“Rooms on the higher floor are quieter”
 of 5 bubbles _sma08_, 1 Nov 2016 | Read review
5 of 5
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