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Amrath Grand Hotel De L'Empereur

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125 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Durban, South Africa
Reviewed 3 weeks ago via mobile

Rooms: Interiors are worn out and needs a complete revamp. Housekeeping is poor. Breakfast: Adequate. They catered for Gluten free bread upon request. Selection of hot food is average. Coffee machines don't work resulting in queues for coffee. Beware the dishes and cutlery is always dirty. Check carefully before you use the cutlery. Staff: Friendly Location: Great, close to shops...

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Helpful?
1Thank CorsaBay
Bierbeek
Reviewed 4 November 2016 via mobile

We stayed here on a Bongo weekend. Very friendly and professional staff, extended breakfast, clean, practical, well maintained and only a few min away from the train station or an underground car park (perfect for us).

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1Thank Alina M
Reviewed 29 September 2016

Room was complete, clean and fully working. Good beds and good sound isolation between the rooms, to the Floor and to the outside. Friendly staff and reasonable Prices. Check for special deals on their website, like weekend Specials, 3-day-packages etc.

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Helpful?
Thank brothen
AmrathManagement, General Manager at Amrath Grand Hotel De L'Empereur, responded to this review

Dear Brothen, Thank you very much for your review. As mentioned by you, we encourage all guest to go and check out our deals on our own website. Thank you for mentioning this! We are pleased with all the positive words in your review. Thank you for staying with us, hopefully we may welcome you back soon! Kind regards, Guido...

Sydney, Australia
Reviewed 13 September 2016

This Hotel is of very good quality, good position, Elegant, on the higher side of cost but well worth it. Their chain of Hotel are all excellent. From this hotel there is a short walk to the River then over the Bridge to the city.

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1Thank Bubbles10024370
AmrathManagement, General Manager at Amrath Grand Hotel De L'Empereur, responded to this review

Dear Bubbles10024370, thank you very much for your positive review here on TripAdvisor. It is great to see that our guest enjoy our hotel and other hotels of our chain. We hope that you will visit us again when you are in Maastricht! Regards, Mr. G. Franssen General Manager

Burbank, California
Reviewed 11 September 2016 via mobile

Stayed here for four nights for a family event in Maastricht. Great location and good staff and excellent breakfast. However, 2nd floors hallways are in need of a paint job and hotel phone system didn't work. Also bathroom amenities are unusually limited with built-in tubes fastened to wall vs hand soap. Shower gel and shampoo are the same and no...

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Helpful?
Thank MitchThomas
AmrathManagement, General Manager at Amrath Grand Hotel De L'Empereur, responded to this review

Dear MitchThomas, Thank you for your review and your feedback about your stay. We appreciate the positive feedback on our location, breakfast and staff. We will discus your feedback regarding our amenities with our team and see if we can make improvements. Our telephone system has had a major update and we experienced some challenges, however it is working again....

Storrington, United Kingdom
Reviewed 8 September 2016

Came here after cycling all day got there late so by the time we'd showered the restaurant was closed. The room was a nice size but quite warm, we put the AC on but it didn't seem to do much so we opened the windows, which was fine until we went to sleep as its right by the station and...

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Helpful?
Thank Ryle1992
AmrathManagement, General Manager at Amrath Grand Hotel De L'Empereur, responded to this review

Dear Ryle1992, Thank you for writing a review on Tripadvisor. We appreciate your comments on our breakfast, coffee and our staff! We will look into the AC of the room you have stayed in. Should you be cycling in the vincinity of Maastricht again in the near future, we will be more than happy to accomodate you! Regards, Guido Franssen...

Auckland, New Zealand
Reviewed 24 August 2016

Like other contributors we were in this lovely city for the annual Andre Rieu andJohann Strauss Orchestra concerts in the Vrijthof. Our travel arrangements made through Andre Rieu Travel included concert tickets, hotel accommodation, pre-concert dinner etc. It was all perfectly organised. The hotel is right across the street from the railway station, a two minute walk and we were...

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Helpful?
Thank PeteWH
AmrathManagement, General Manager at Amrath Grand Hotel De L'Empereur, responded to this review

Dear PeteWH, We would like to thank you for your positive review on Tripadvisor. it was a pleasure to have you as our guest during the André Rieu period. Always a special period for our city and hotel! We appreciate your feedback on our breakfast and enjoy the positive comments on our room and pre-concert dinner! We hope to welcome...

Hemel Hempstead
Reviewed 19 August 2016 via mobile

We stayed here for 2 nights arranged through the Andre Rieu travel company and we really enjoyed our stay, right from the moment we arrived, very friendly welcome on reception. We had a large clean, comfortable room on the first floor. We enjoyed two meals in the restaurant, Frank served us very well both in the bar and restaurant, he...

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Helpful?
Thank Beverley29
AmrathManagement, General Manager at Amrath Grand Hotel De L'Empereur, responded to this review

Dear Beverley29, Thank you very much for visiting us during one of André Rieus concerts last July. It was a pleasure to have you as our guest. We appreciate your positive feedback about our staff , dinner and room. We will forward this to the concerning departments. May we welcome you back next year during a concert? You are more...

Allentown, Pennsylvania
Reviewed 17 August 2016

We greatly enjoyed this hotel, they were flexible with our hotel, offered parking which is not always available in this quaint city and were in a nice location between the new and historic districts. Would definitely come back!

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Helpful?
Thank mezondag04
AmrathManagement, General Manager at Amrath Grand Hotel De L'Empereur, responded to this review

Dear mezondag04, We really appreciate your positive review here on Tripadvisor, thank you for that. It will be our pleasure to welcome you back as our guest! regards, Mr. Guido Franssen General Manager

Ankara, Turkey
Reviewed 11 August 2016 via mobile

Nice hotel just opposite to main train station. Very convenient for reaching public transport, trains and bike rentals. It is an old hotel but the rooms are renewed and well maintained. Do not expect extremes of luxury but it is more than enough. The staff were extremely helpful and all with a nice smile on their face.

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Helpful?
Thank DarioDivo
AmrathManagement, General Manager at Amrath Grand Hotel De L'Empereur, responded to this review

Dear DarioDivo, Thank you very much for your positive review here on Tripadvisor. We are thankful for your comments regarding our superb location and also regarding our helpful staff. We hope to may welcome you back in our hotel should you be visiting Maastricht in the near future. Regards, Guido J. Franssen General Manager

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A relaxing stay at Amrath Grand Hotel de l'Empereur is definitely recommended if you decide to visit this historic city. Our hotel in Maastricht is located opposite the Central Station of Maastricht, housed in a monumental building. Our Amrath Grand Hotel de l' Empereur property is easily accessible. Maastricht is a city where you will experience a lot of historical beauty. This city is, with its many shops, boutiques and narrow streets a pleasant town to shop. There are numerous terraces, pubs, cafes and mainly French-influenced restaurants. Without a doubt, certainly the city and our unique hotel in Maastricht really worth a visit! ... more   less 

Additional Information about Amrath Grand Hotel De L'Empereur

Address: Stationsstraat 2, 6221 BP Maastricht, The Netherlands
Region: The Netherlands > Limburg Province > Maastricht
Price Range: £65 - £153 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Amrath Grand Hotel De L'Empereur 4*
Number of rooms: 92
Reservation Options:
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Also Known As:
Amrath Grand Maastricht
Hotel Style:
#11 Luxury Hotel in Maastricht
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Questions & Answers

Here's what travellers have asked, with answers from Amrath Grand Hotel De L'Empereur staff and other travellers.
4 questions
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Sydney, Australia
3 months ago

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Questions? Get answers from Amrath Grand Hotel De L'Empereur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms we have stayed all were in a good position”
 of 5 bubbles Bubbles10024370, 12 Sep 2016 | Read review
“I was on the front of the hotel which was quite noisy would request a room at the side or the back of the hotel.”
 of 5 bubbles Ryle1992, 8 Sep 2016 | Read review
“No views due to location of the hotel so no real comments on this”
 of 5 bubbles AlnessJack, 1 Aug 2016 | Read review
“Avoid the second floor - that's where the lift didn't always stop.”
 of 5 bubbles Retired2457, 28 Jul 2016 | Read review
“We found our deluxe room very comfortable and quite good value.”
 of 5 bubbles 362stepheng, 25 Jul 2016 | Read review
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