Apart Hotel Randwyck
245 reviews
#37 of 57 B&Bs / Inns in Maastricht
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Endepolsdomein 30, 6229 EM Maastricht The Netherlands
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About
#37 of 57 B&Bs / Inns in Maastricht
Location
Cleanliness
Service
Value
Apart Hotel Randwyck is an excellent choice for travellers visiting Maastricht, offering many helpful amenities designed to enhance your stay.
Nearby landmarks such as Maastricht Underground (1.3 mi) and Fort Sint Pieter (1.3 mi) make Apart Hotel Randwyck a great place to stay when visiting Maastricht.
In addition, while staying at Apart Hotel Randwyck guests have access to 24 hour front desk, a gift shop, and baggage storage, and you can stay connected with free wifi. You can also enjoy a lounge while staying at Apart Hotel Randwyck. Need a place to park? A parking garage is available at Apart Hotel Randwyck.
If you like French restaurants, Apart Hotel Randwyck is conveniently located near Harry's, Beluga, and Chateau Neercanne.
Should time allow, Bonnefanten Museum, Basilica of Our Lady (Onze Lieve Vrouwebasiliek), and Helpoort are some popular attractions that are within walking distance.
Enjoy your stay in Maastricht!
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Game room
Children Activities (Kid / Family Friendly)
Car hire
Meeting rooms
Car park
Wifi
Coffee shop
Breakfast buffet
Breakfast in the room
Board games / puzzles
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Shoeshine
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Room features
Housekeeping
Safe
Iron
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, Dutch and 2 more
Location
Full view
53Somewhat walkable
Grade: 53 out of 100
31Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
Contact
Endepolsdomein 30, 6229 EM Maastricht The Netherlands
Name/address in local language
Getting there
Maastricht Station19 min
245Reviews3Q+A13Room tips
Reviews
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Popular mentions
This hotel is to be avoided, their customer service and response is appalling We unfortunately had to cancel our trip due to COVID issues, and we were assured a refund would be made in June that a credit less cancellation (I was happy with that) would be made in days Now they just completely ignore any email Disgusting Customer Service
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Date of stay: July 2020Trip type: Travelled with family
2 Helpful votes
Helpful
In basic summary, this ApartHotel is not a hotel but a decent quality hostel, similar to an Ibis Budget (not quite as clean, though). It is definitely not what I would consider to be a four star hotel, on a par with Van der Valk etc. More like a student flat, convenient place to stay for those visiting the university next door. Reasons are as follows: Outside is shabby, mould stains on the balconies. Hallway areas messy with old furniture, old carpets Apartment itself very bare, badly painted, paint stains over the door windows, badly painted and rusty pipes Small tv. No kettle Bathroom rusty and stained (see pictures), yellow toilet seat, calcium on the tiles, rusty shower attachment and drains Breakfast decent but items of cheap quality (Aldi yoghurts, no warm food apart from scrambled eggs) Rooms not well insulated, lots of wind noise from the balcony door Plus points: Reasonably friendly staff (our first room had sewage smell and they moved us without problem, sadly second bathroom, though better, still not completely clean) Clean reception area Very good quality bed and mattress Reasonably clean room (minus bathroom and items which hadn't been vacuumed under the night stands) In general, I would have given this place an average or good review if it was a 3 star hostel or 2 star hotel, but as it purports to be a 4 star hotel, I would say this is well below standard. Fine for a student trip, anyone under 25, or a short stay over, but not for a holiday or business. My partner and I booked this for a weekend away and we still had a nice time, I booked through NS deals so had a special offer, but if I had paid full price for this I would have been quite annoyed. …
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Date of stay: March 2020Trip type: Travelled as a couple
Helpful
Response from Frans W, General Manager at Apart Hotel Randwyck
Responded 3 Mar 2020
Dear Delocina, Thank you very much for giving such a extended review of our stay in our hotel. Nicde that you enjoyed our staff, the bed and your room. Kind regards, Frans Wiggers
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We were a bit hesitant after reading the reviews on TripAdvisor but what a great place to stay. Very conveniently located to train station Maastricht Randwyck. Just one stop away (3 minutes) from Maastricht station. From there it is just a 10 minute walk to the lively city centre. We booked a very good deal including breakfast via Groupon. Lovely amazingly spacious business room and an out of this world breakfast buffet. For us this hotel has been greatly underrated here on TripAdvisor. This hotel is well worth staying.
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Date of stay: December 2019Trip type: Travelled on business
Helpful
+1
Stayed here for 2 nights mid July. The hotel looks terrible from the outside and this theme continues in the rooms. It was like staying in a 1960s dark and stark council flat. No views unless you like concrete. The walls are very thin and sound caused by others carries. Cheap carpets, furniture and beds. The kitchen which we were told we were welcome to cook in had zero cutlery or crockery ! It's just an awful place to have any part of a vacation. The staff were friendly and it's convenient - one stop up the train line from Maastricht, those are the two good points. There is nothing locally, no shops, bars, restaurants it's in the middle of a university / industrial complex. Don't be fooled by the photos, our two bedroom cell did not resemble any of the photos on the website. There are many many more pleasant places to stay in Maastricht, unfortunately everywhere else was fully booked when we tried to move hotels. If you ever wondered what eastern bloc / Russian 1960s government provided accomodation looked and felt like, visit here because it felt like that's where we stayed. Truly awful (and over priced). Avoid.…
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Date of stay: July 2019Trip type: Travelled with friends
1 Helpful vote
Helpful
Response from Frans W, General Manager at Apart Hotel Randwyck
Responded 22 Jul 2019
Dear Davey, Unfortunally that you experienced our hotel like this. Nice that you liked our staff and our location. Kind regards, Frans Wiggers
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+1
The Netherlands has one of the best and most restrictive star category systems in Europe; therefore, it is impossible to understand how this aparthotel has 4 stars. I know that I am an extremely difficult customer, but there are really some places that are unbearable for anyone. Let's start : Location. Too far. Although you can go by train to Maastricht train station, picking such a far location to visit Maastricht is ridiculous. Impossible to park. Private parking from the hotel is almost mandatory. NO airconditioning. Fridge beverages have NEVER been replaced. Noise. The rooms at the back have all the noise from the hotel parking AND from the management school parking. Room doors slam. Clients are not quiet in general. Hygiene. Disregarding Dutch basic HAACP hygiene rules, a waiter was distributing the bread with his bare hands on the displays for breakfast. When I asked him about the gloves, he just said they never had a complaint. Room cleaning. In addition to the fact that we saw a child (yes, a child) most probably helping his mother putting WC paper in a room, coffee mugs were never cleaned in 3 days. For 3 days there has been a coffee stain on the stairs behind reception. Corridors are gloomy. Breakfast rooms are noisy and there are even tables in main hall in front of the reception... Gloomy breakfast areas in the corridors! Back rooms have view on the bins. Suspicious looking towels. Student-looking rooms. Actually, I could go on and on but unless this hotel makes some serious efforts, I do not recommend it and suggest inner city charm hotels in Maastricht.…
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Date of stay: April 2019Trip type: Travelled as a couple
Location
Cleanliness
Service
Room Tip: Only useful if go to the MECC, AND if any other hotel is fully booked :)
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1 Helpful vote
Helpful
Response from Frans W, General Manager at Apart Hotel Randwyck
Responded 23 Apr 2019
Dear Mr. Dehennin, Thank you very much for your review. We will discuss your observations with our housekeeping department and breakfast team. Kind regards, Frans Wiggers director
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PRICE RANGE
US$79 - US$162 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
randwyck hotel maastricht
LOCATION
The NetherlandsLimburg ProvinceMaastricht
NUMBER OF ROOMS
49
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Claim Your Listing Frequently Asked Questions about Apart Hotel Randwyck
Which popular attractions are close to Apart Hotel Randwyck?
Nearby attractions include Bonnefanten Museum (0.7 miles), Hostage Escape (0.2 miles), and Koepelkerk (0.7 miles).
What are some of the property amenities at Apart Hotel Randwyck?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
What food & drink options are available at Apart Hotel Randwyck?
Guests can enjoy a lounge during their stay.
Is parking available at Apart Hotel Randwyck?
Yes, a parking garage, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Apart Hotel Randwyck?
Conveniently located restaurants include Bancale 61, Van der Valk hotel restaurant, and Thembi.
Which languages are spoken by the staff at Apart Hotel Randwyck?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Dutch.
Are there any historical sites close to Apart Hotel Randwyck?
Many travellers enjoy visiting Fort Eben-Emael (3.4 miles), Fort Sint Pieter (1.4 miles), and Boekhandel Dominicanen (1.4 miles).
Is Apart Hotel Randwyck accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.