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Novotel Amsterdam City

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#114 of 361 Hotels in Amsterdam
Certificate of Excellence
GreenLeadersBronze level
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1 room 2 adults 0 children
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Novotel Amsterdam City
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2,573 Reviews from our TripAdvisor Community

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Showing 1,337: English reviews
Peterborough, United Kingdom
Reviewed 3 weeks ago

Novotel, I'm sure we've all stayed in one - good standard chain but this was certainly a cut above. Location, central to the national exhibition and congress centre and world trade centre, located a short walk from the RAI station which will whisk you into the Old town or taxi as you prefer. The hotel, is large, I was on...

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Helpful?
Thank Mark F
Dirk B, General Manager at Novotel Amsterdam City, responded to this review

Dear Mark F, Thank you very much for taking the time to share your experience at Novotel Amsterdam City. I feel honored to read that you have enjoyed the friendliness of the staff in all departments and I am truly delighted to read that we provided you with an exceptional stay in Amsterdam. Your compliments and kind words are greatly...

Reviewed 3 weeks ago via mobile

I've been here in August 2016 and in July 2015. Both year i stayed for a week, the hotel is well connected with tram so you can easily pick a tram in 200 m from the hotel and in 15 minutes you reach Dam square. The room is clean and well made, as well as the reception very helpful. Very...

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Helpful?
Thank Neyla S
Dirk B, General Manager at Novotel Amsterdam City, responded to this review

Dear Neyla S, First of all I would like to thank you very much for your great review about your experiences at Novotel Amsterdam City. It is a pleasure to read that you enjoyed your stay with us, especially the cleanliness of the rooms as well as the helpfulness of the reception. Your compliments and kind words are greatly appreciated...

Eden Prairie, Minnesota
Reviewed 3 weeks ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank WaltEP
Dirk B, General Manager at Novotel Amsterdam City, responded to this review

Greater Manchester, United Kingdom
Reviewed 3 weeks ago via mobile

This is possibly one of the nicest hotels I have stayed in. We were placed in this hotel by easy jet for two nights when they had to cancel our flight home. The hotel staff were very helpful and made sure we were provided with meals. The hotel room was lovely, one of the comfiest beds I have ever slept...

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Helpful?
Thank Jasmine-fay
Dirk B, General Manager at Novotel Amsterdam City, responded to this review

Dear Jasmine-fay, We very much appreciate your comments regarding your stay at the Novotel Amsterdam City. It is so great to read that despite the unfortunate circumstances with your flight, we were able to provide you with an excellent stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure...

Reviewed 3 weeks ago

The best thing about the hotel is the staff, they try to make sure you are comfortable at all times. The rooms are spacious and very quiet. Nice areas and restaurant. Excellent breakfast! Totally recommended.

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Helpful?
Thank Gaby A
Dirk B, General Manager at Novotel Amsterdam City, responded to this review

Dear Gaby A, Thank you very much for taking the time to share your experience at Novotel Amsterdam City. I feel honored to read that you have enjoyed the friendly staff, spacious rooms and nice restaurant and I am truly delighted to read that we provided you with an exceptional stay in Amsterdam. Your compliments and kind words are greatly...

Coventry, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed here for 2x nights on an Amsterdam weekend with friends! Clean and tidy hotel, modern looking, friendly staff and a great hotel bar! Only 20 minutes from Airport, easily Uber'd for 15 Euro's and tram stop is close to hotel too.

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Thank DPReviews90
Dirk B, General Manager at Novotel Amsterdam City, responded to this review

Dear DPReviews90, First of all I would like to thank you very much for your great review about your experiences at Novotel Amsterdam City. It is a pleasure to read that you enjoyed your stay with us, especially the cleanliness, friendly staff and great hotel bar. Your compliments and kind words are greatly appreciated and we have shared your review...

Reviewed 3 weeks ago

The hotel had signed a contract to provide checkin at 15.00 hrs. The hotel failed to do the same. Also the staff is very rude and harsh. They do not know the way to treat tourists. The staff specially the associates at the reception are pathetic and lack courtesy. The duty manager does not come out and resolve the problems...

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Helpful?
Thank Piyush T
Dirk B, General Manager at Novotel Amsterdam City, responded to this review

Dear Piyush T, Feedback from our guests is highly appreciated as it gives us the chance to further improve our services and facilities. We understand from your review that you are not satisfied with the experience at our hotel with your group upon arrival. We always aim to provide a high level of service to all our guests. Therefore, I...

new port richey, United States
Reviewed 4 weeks ago

Situated very close to the rail station and RAI, this hotel had everything we needed. The breakfast was unlike any other - an enormous buffet of everything you could imagine. Friendly, helpful staff. The room was nothing fancy put perfectly fine for the purpose of our stay. Lots of English TV channels. Bed was comfortable. Individual heating and air control....

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Helpful?
Thank Chris B
Dirk B, General Manager at Novotel Amsterdam City, responded to this review

Dear Chris B, We very much appreciate your comments regarding your stay at the Novotel Amsterdam City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Perth, United Kingdom
Reviewed 4 weeks ago

Lovely modern hotel with spacious bedrooms and comfortable bed. Very quiet bedrooms but the hotel is located about 20 mins outside of Amsterdam. There is a tram stop near by but this takes a while to get into the centre, I would recommend tourists staying closer to the centre.

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1Thank Suzie C
Dirk B, General Manager at Novotel Amsterdam City, responded to this review

Dear Suzie C, First of all I would like to thank you very much for your great review about your experiences at Novotel Amsterdam City. It is a pleasure to read that you enjoyed your stay with us, especially the spacious bedrooms and comfortable bed. Your compliments and kind words are greatly appreciated and we have shared your review internally....

Nottingham, United Kingdom
Reviewed 5 weeks ago via mobile

This is a really well placed hotel although 20 minutes out of Amsterdam it is right next to the tram stop. Really friendly helpful staff. Great room. Sadly resturant let it down not great choice and expensive which would have not been a problem but my main course was inedible. Had pasta and salmon off main menu and the salmon...

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Helpful?
Thank Diane c
Dirk B, General Manager at Novotel Amsterdam City, responded to this review

Dear Diane C, First of all I would like to thank you very much for your great review about your experiences at Novotel Amsterdam City. It is a pleasure to read that you enjoyed your stay with us, especially the friendly staff as well as the great room. We always aim to provide a high level of service to all...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Amsterdam City staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room in the upper floors”
 of 5 bubbles bew957, 12 Mar 2017 | Read review
“I didnt choose any specific side. But facing the front was great. You can see the park across, open space.”
 of 5 bubbles shafiqaha, 4 Mar 2017 | Read review
“Higher up, the better the view and away from the bar and street.”
  • Early evening
  • Bed and couch
  • Desk / workspace
 of 5 bubbles X4371CKmarkf, 1 Mar 2017 | Read review
“Definately get a room with breakfast included”
 of 5 bubbles C296WLchrisb, 23 Feb 2017 | Read review
“don't stay at lower floors and don't try to smoke at non-smoking rooms or you will pay 150 Euros even if the alarm didn't ring.”
 of 5 bubbles DrKhaled83, 11 Jan 2017 | Read review
5 of 5