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Pestana Amsterdam Riverside

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Traveller (429)
Room & Suite (106)
Videos (1)
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About

#117 of 408 hotels in Amsterdam
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
A classical landmark turned haven of minimalist chic, this beautiful hotel is housed in a pair of 19th – century Neo-Renaissance-style buildings and two modern annexes on the banks of the Amstel River. The hotel is rising above the hippest part of town, “De Pijp”, in a quiet location just outside the hustle and bustle of the Amsterdam inner canal belt. With elegant guestrooms and a stunning lobby with beautiful ceilings and arches, this is the perfect base for your visit to one of Europe´s most picturesque and exciting cities. The SPA at Pestana Amsterdam Riverside includes an indoor swimming pool. Together with the restaurant ARCHIVE by Pestana and secure valet parking, this hotel is your perfect place of choice in Amsterdam. With a total of 10 meeting rooms including the stunning Town Hall Ballroom, with its original architecture facing the Amstel river, this is the perfect place for your business events, exclusive banquets, weddings and cocktail parties for up to 160 guests. Enjoy a sophisticated yet intimate experience in this contemporary 5-star hotel on banks of the Amstel River in Amsterdam.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Boating
Airport transportation
Car park
Wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Wine / champagne
Walking tours
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Massage
Steam room
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Trendy
Languages Spoken
English, French, Spanish, Dutch and 4 more
Hotel links
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Location

Amsteldijk 67, 1074 HZ Amsterdam The Netherlands
Name/address in local language
Pestana Amsterdam Riverside
870Reviews31Q+A63Room tips

Reviews
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MrVagner wrote a review 15 Feb
Stockholm, Sweden62 contributions36 helpful votes
This is a hotel where service is the #1 thing. They greet you at the door, they help you at every step. The staff is very friendly - especially Felipe, that man deserves a raise or more annual leave or something - his service is on another level! The rooms are fresh, nice coffee machine, great tea brand, valet parking. Once I had to check out early and they could offer me a breakfast to go bag way before breakfast opened.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Noeline Conway wrote a review Nov 2022
Dublin, Ireland3 contributions1 helpful vote
Hotel's Favourite
Chris in cocoon was a phenomenal masseuse, kind and down to earth real woman. She connected with us so well and is patient, professional and excellent at her job. Thank you Christine and the staff at Pestana Hotel. It was a lovely end to our holiday.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pestana Amsterdam Riverside, Guest Services / Front Office at Pestana Amsterdam Riverside
Responded 2 Nov 2022
Dear Noelineconway, On behalf of the entire team at Pestana Amsterdam Riverside, we would like to thank you for your kind feedback. It is delightful for us to know that you had a pleasant stay with us and you enjoyed our SPA services. We are truly happy with your feedback. We look forward to hosting you again soon at our hotel! Warm regards, The Team at Pestana Amsterdam Riverside
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kristine P wrote a review 12 Feb
Birmingham, United Kingdom1 contribution1 helpful vote
Upon entering, we were greeted by the reception staff who were polite and friendly. We had an early flight, and wanted to leave our luggage at the hotel before exploring. The receptionist said she would check and see if our room was ready and if it was, we could check-in early; and to our delight, the room was ready. After she checked us in, she asked if it was pur first time visiting and provided us with a map and marked out all the main tourist attractions on there.. she went above and beyond really and it was appreciated! Our room was beautiful and cosy!.. The whole reason I chose the hotel was because I liked the look of the rooms so it didn't disappoint. Tastefully decorated, the bed was comfy. We used the hotels bike rental, as it was a decent price. We rented 2 bikes for 3 hours, which I believe was €14 for each bike. We didn't use any other services as it was our first time visiting and had jam pack intinary but would definitely reccomend staying here based on the service we received and the room. I felt very comfortable and will definitely be staying with Pestana Amsterdam again.
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: We booked a travel card and used that the whole time we was there. And i would suggest usuing the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Cristian wrote a review 5 Feb
1 contribution
· I would like to commend the team for the exceptional service they provided. The employees were friendly, courteous, and always ready to assist. Additionally, the location of the hotel was incredibly convenient, making it easy for me to explore the city. The areas of concern that I would like to bring to your attention. Firstly, the room I stayed in did not match the advertised images on your website. This discrepancy was disappointing as it created false expectations. Furthermore, one major inconvenience was that the room did not have a bidet. When I requested a room with a bidet from reception, I was told that bidets are not commonly used in this part of the world. This lack of accommodation for personal preferences left me feeling dissatisfied. Another issue was that my room lacked natural daylight and felt incredibly dark throughout my stay. This made it difficult for me to work and enjoy my time in the room. As a regular traveler who values fitness, I found the gym to be rather disappointing. The space was considerably small, which made it less than ideal for a 5-star hotel. Lastly, I booked and paid for my reservation in December 2023, for the last week of January 2024. However, upon checking out, I was informed by the receptionist that there was an additional fee due to recent changes in municipal laws starting in January. It is disheartening to have been unaware of these changes until my departure. My primary concern revolves around the lack of communication regarding these additional charges. Why wasn't I informed about this change when I made the reservation in December? Furthermore, why wasn't I notified prior to checking in? It appears that this information was deliberately withheld until my checkout, which has left me feeling disappointed and frustrated. I believe that guests should be provided with accurate information well in advance so they can make informed decisions regarding their stay, and it is important for me to understand why these charges were not mentioned earlier.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lotus Domini Schilt, Guest Services / Front Office at Pestana Amsterdam Riverside
Responded 2 weeks ago
Dear Cristian, We sincerely appreciate you taking the time to provide us with detailed feedback about your recent stay. Your commendation of our team's exceptional service and our hotel's convenient location truly means a lot to us. We have carefully noted the areas of concern you raised and want to assure you that we take them very seriously. To address your feedback in more detail and discuss how we can improve, we have reached out to you via email. Your insights are invaluable to us as we continually strive to enhance our guests' experiences. Thank you once again for sharing your thoughts with us. We look forward to the opportunity to address your concerns and ensure that your future stays meet and exceed your expectations. Sincerely, Team Pestana Amsterdam Riverside
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Fernaker wrote a review 2 Feb
125 contributions91 helpful votes
From first entrance into the hotel till we left we were so well looked after. The staff, all of them, went above and beyond the normal hotel courtesy. The room was well appointed and spacious for a city hotel. A pleasure to come back to after a days sightseeing. I can’t recommend this hotel more highly. Wonderful staff!
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lotus Domini Schilt, Guest Services / Front Office at Pestana Amsterdam Riverside
Responded 2 weeks ago
Dear Fernaker, Thank you for choosing to stay with us! We truly appreciate your kind words and are delighted to hear that you had a wonderful experience from the moment you entered the hotel until you departed. It's fantastic to know that our staff exceeded your expectations with their exceptional service and went above and beyond to make your stay memorable. We are pleased that you found your room well-appointed and spacious, providing a comfortable retreat after a day of sightseeing. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future! Warm regards, Team Pestana Amsterdam Riverside
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Imogen C wrote a review Jan 2024
2 contributions
I booked this hotel for my boyfriend's birthday and could not have not wished for a better stay. The staff were absolutely wonderful and were so helpful. The room was beautiful and even though I did not mention that it was my partners birthday we came back to the room to a lovely note and a slice of cake from the staff. Overall a 10/10 experience and will definitely stay when we return to Amsterdam.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lotus Domini Schilt, Guest Services / Front Office at Pestana Amsterdam Riverside
Responded 3 weeks ago
Dear Imogen C, Thank you for choosing Pestana Amsterdam Riverside to celebrate your boyfriend's birthday! We're thrilled to hear that you had such a wonderful stay with us. It's heart warming to know that our staff could contribute to making your experience special and memorable. We are delighted that you found the room beautiful and appreciated the thoughtful gesture for your partner's birthday. Your review means a lot to us, and we can't wait to welcome you back when you return to Amsterdam. Here's to many more memorable stays with us! Warm regards, Team Pestana Amsterdam Riverside
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Claire B wrote a review Jan 2024
1 contribution
We stayed for 3 night as a couple and the hotel was amazing, the only thing that stopped it being perfect was the room and location. The room was very small and there wasn’t a lot of floor space also the location of the hotel was quite far from the city centre around 30/35 minute walk. The room and hotel was spotless and room keeping visited daily. Check in and out was easy enough and porter brought out bags to the room. Breakfast was amazing 10/10, something for everyone both hot and cold selections available. Staff were amazing and weren’t above and beyond to help with anything. There is a pillow menu available which was good as the pillow in the room wasn’t of my preference. The spa and pool area was lovely and clean with unlimited usage . Very calm and relaxing. Definitely recommend a massage it was amazing! The steam room wasn’t working and when we reported it was fixed that day. We would recommend this hotel and probably stay again.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lotus Domini Schilt, Guest Services / Front Office at Pestana Amsterdam Riverside
Responded 3 weeks ago
Dear W6843HXclaireb, Thank you for choosing Pestana Amsterdam Riverside for your recent stay. We're delighted to hear that you had an overall amazing experience with us. We appreciate your feedback regarding the room size and the distance from the city center. We will take your comments into consideration as we continuously strive to enhance our guest experience. We are thrilled that you enjoyed our spotless rooms, delightful breakfast and the attentive service from our staff. Your recommendation means a lot to us, and we would be honored to welcome you back for another relaxing stay. Warm regards, Team Pestana Amsterdam Riverside
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BubbleTroll wrote a review Jan 2024
Oslo, Norway40 contributions43 helpful votes
Nice stay, If it was worth 5* I am not sure, but we enjoyed. The pillows were way to big and hard. After first night I ordered others that never came. Then after second night I got it right, and on the third night I had a Nice sleep. Hotel clean, everybody friendly, breakfast Nice, quiet and yet within walking distance to tram, restaurants etc. Had a Nice burger in the bar. I think I would Come back.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lotus Domini Schilt, Guest Services / Front Office at Pestana Amsterdam Riverside
Responded 4 weeks ago
Dear BubbleTroll, Thank you for sharing your feedback. We are glad that you enjoyed your stay, although we apologize for the inconvenience with the pillows. We appreciate your positive comments on the cleanliness, friendly staff and the convenience of our location. We look forward to welcoming you back in the future. Best regards, Team Pestana Amsterdam Riverside
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Vanessa P wrote a review Jan 2024
Antwerp, Belgium1 contribution
Nice hotel, wonderful breakfast, great bed— though the pillows were enormous, too big to be comfortable, but after requesting other pillows, we slept great. Very nice sauna and pool. All staff were helpful and friendly.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: I did not expect that this hotel would attract so many families with small children. The...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ana Rita de Lima, Guest Services / Front Office at Pestana Amsterdam Riverside
Responded 9 Jan 2024
Dear Mrs. Vanessa P, Thank you for your feedback on your stay at Pestana Amsterdam Riverside. We are pleased to hear that you enjoyed the experience and our team's attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence. It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Amsterdam Riverside, and we look forward to welcoming you again soon. Best regards, The Team at Pestana Amsterdam Riverside
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kristine B wrote a review Dec 2023
3 contributions
+1
Hotel with charm,friendly staff,nice atmospher,cozy rooms,pleasant restaurant and bar,as a plus the spa area. Brakfast is a standart,good choice,with a large selection of fresh pastries. Easy to get everuwhere by public transport,the hotel is located in a quiet place by the river. We would definitely come back,thank you for a nice holidays.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lotus Domini Schilt, Guest Services / Front Office at Pestana Amsterdam Riverside
Responded 10 Jan 2024
Dear KristinebX9374BD, Thank you for taking the time to share your positive experience! We are thrilled to hear that you found our hotel charming, with friendly staff and pleasant restaurant and bar facilities. We are delighted that you enjoyed the added bonus of our spa area and found the breakfast to be of good standard with a wide selection of fresh pastries. We look forward to welcoming you back, and thank you for choosing us for your holiday. Best regards, Team Pestana Amsterdam Riverside
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£141 - £315 (Based on Average Rates for a Standard Room)
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamAmsterdam South / De Pijp / Nieuwe Pijp
NUMBER OF ROOMS
154
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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PESTANA AMSTERDAM RIVERSIDE - Updated 2024 (The Netherlands)

Frequently Asked Questions about Pestana Amsterdam Riverside
Which popular attractions are close to Pestana Amsterdam Riverside?
Nearby attractions include Cafe Tapmarin (0.2 miles), Holocaust Memorial Walk (0.2 miles), and House with the Gnomes (0.2 miles).
What are some of the property amenities at Pestana Amsterdam Riverside?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Pestana Amsterdam Riverside?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pestana Amsterdam Riverside?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pestana Amsterdam Riverside?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Pestana Amsterdam Riverside?
Conveniently located restaurants include Casa Nostra, Rijsel, and Ctaste – Dineren in het donker.
Are there opportunities to exercise at Pestana Amsterdam Riverside?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Pestana Amsterdam Riverside have airport transportation?
Yes, Pestana Amsterdam Riverside offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pestana Amsterdam Riverside?
Yes, dry cleaning and laundry service are offered to guests.
Does Pestana Amsterdam Riverside offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pestana Amsterdam Riverside?
The staff speaks multiple languages, including English, Spanish, French, German, Portuguese, Greek, and Dutch.