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Bastion Hotel Rotterdam Alexander

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144 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Atlanta, Georgia
Reviewed 18 October 2016

Title says it all. This hotel is just a roadside hotel. Clean and simple, not particularly friendly or warm, but adequate for just a one night sleep. Easy get to from the A20 or A16. We stayed here because the next morning we wanted to go early to Kinderdijk for the sunrise, and this being right on the A16 makes...

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Helpful?
Thank CaptainMiles
BastionHotels, Manager at Bastion Hotel Rotterdam Alexander, responded to this review

Dear Miles, Thank you for your review on Tripadvisor! Bastion Hotels stands for good accomodation against a reasonable price! Glad to hear that you enjoyed your stay. We are looking forward to welcome you again! Kind regards, Team E-commerce

Reviewed 14 October 2016 via mobile

I have booked with them through booking.com recommended for family with 2 kids (5 and 6 years old). I was for nasty surprise upon arrival around midnight. Manager helper D - 'Sorry but this is a room for two only' Me - 'but why is it advertised as room for family with 2 kids? ' Manager helper D - 'I...

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Helpful?
Thank Matas V
BastionHotels, Manager at Bastion Hotel Rotterdam Alexander, responded to this review

Dear Matas, Thank you for sharing your experience at Bastion Hotel Rotterdam Alexander. The regulations from the fire department indeed state that there are only 2 guests allowed into the room. This is published on the website of booking.com as well. We are very sorry to hear about the misunderstanding about this. May I ask you to contact us via...

Troisdorf
Reviewed 4 October 2016

Room dirty and not cleaned before our check in. The guests before must have been very neat, because they arranged the beds and the towels as if they were new. But the next morning after the shower we saw, the towels and laundry have been used. Also the floors have been polluted in the complete 1st floor including waste, empty...

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Helpful?
Thank 440stephanj
BastionHotels, Manager at Bastion Hotel Rotterdam Alexander, responded to this review

Dear Stephan, I am very sorry to hear that we could not meet your expectations at Bastion Hotel Rotterdam Alexander. Thank you for sharing your experiences with us. At Bastion Hotels we strive for a continious improvement of our hotels. Your review will be discussed with the management of the hotel. Hopefully we may welcome you again some day so...

Copenhagen
Reviewed 1 October 2016

Very rood staff (MARISKA at the reception is the rudest and least professional receptionist I have ever met in my life). "Only" 5 km from center - which is either 40 min by transport or 25 eur / 20 minutes by taxi. Breakfast is terrible - basically bread and cheese/salami. Rooms are very simple. The only reason why I booked...

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Helpful?
Thank Max_81
BastionHotels, Manager at Bastion Hotel Rotterdam Alexander, responded to this review

Dear Max, Thank you for sharing your experiences with us. We will adress this to the management. I would like to apologize that my colleages came off to you as rude. This has never been their intention. Kind regards, Team E-commerce

America, The Netherlands
Reviewed 5 September 2016

I stayed here for 1 night, was just travelling through. The room itself was large enough, and looked clean. The TV was a nice bonus, and as well as the mini-fridge. What I did not like that much, was the overall attention for cleanliness. Examples: - There was a 30 cm long hair still hanging on the wall next to...

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Helpful?
Thank Paddy J
BastionHotels, E-Commerce at Bastion Hotel Rotterdam Alexander, responded to this review

Dear Paddy, Thank you for sharing your experience with us! We are pleased to see that overall you enjoyed your stay with us and you slept well. We apologize however for finding so many hairs in the room, this is of course not our intention, hopefully our colleagues were able to remove this for you. We hope to welcome you...

Brighton
Reviewed 30 August 2016

The Bastion Hotel has let itself go, the room was looking tired with stains on the wall and the furniture very worn out. The noise in the hotel was unbelievable with international rowing teams staying over but the hotel staff did nothing to address the noise, in fact the staff left the building and gathered outside allowing the noise makers...

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Helpful?
Thank jay19592016
BastionHotels, E-Commerce at Bastion Hotel Rotterdam Alexander, responded to this review

Dear Jay, First we would like to thank you for your stay and for sharing your experience with us. Indeed last week there was a internation roweing tournement in Rotterdam, therefor all the hotels in Rotterdam were fully booked. We are very sorry that this caust inconvenience to our other guests and would like to apologise for this. Hopefully you...

South Witham, United Kingdom
Reviewed 24 July 2016

The hotel was in a suburb of Rotterdam and was about 15 mins walk from nearest Metro/Train Station to Central Rotterdam (takes about 15mins by Metro). The staff were very friendly and the room was clean and functional with tea/coffee making facilities. The buffet breakfast was good. I suppose you could say it was a bit like a UK Premier...

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Helpful?
Thank JohnRo11
BastionHotels, E-Commerce at Bastion Hotel Rotterdam Alexander, responded to this review

Dear John, Thank you for your stay at Bastion Hotel Rotterdam Alexander. It is great to see you enjoyed your stay with us and we were able to meet your expectations. We look forward to welcome you back at Bastion Hotels! Kind regards, Team E-Commerce

Reviewed 24 July 2016 via mobile

This is a decent hotel in every aspect. It will definitely meet the demands of a business traveller. The room is a bit small but thats ok for only 2-3 nights. The bathroom design is not my favourite but again, it is ok. The hotel offers lunch and dinner, but the menu is limited to a small number of choices....

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Thank AlkisPa
BastionHotels, E-Commerce at Bastion Hotel Rotterdam Alexander, responded to this review

Dear Sir/Madam, Thank you for your kind words about our hotel! We are pleased to see we were able to meet your expectations and you enjoyed dinner! Indeed we offer a variad breakfast buffet and we even bake the eggs as requested during breakfast. We hope to welcome you back sometime! Kind regards, Team E-Commerce

Hong Kong, China
Reviewed 5 June 2016

The Bastion is a Dutch chain of mid range hotels. Stayed for 2 nights and enjoyed it; rooms are nice and clean with free wifi. Even has dinner at their restaurant and food was also enjoyable and they have a bar area with TV so can watch sports event live with drinks....

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Helpful?
Thank Ianfung
BastionHotels, E-Commerce at Bastion Hotel Rotterdam Alexander, responded to this review

Dear mister Fung, Thank you for your kind words about our hotel! It is great to see you enjoyed your stay with us and were able to relax in our comfortable bar. We look forward to welcome you back at Bastion Hotels! Kind regards, Team E-Commerce

Reviewed 26 April 2016

we have booked this hotel on the last minute dot com website, the booking stated breakfast included, when we arrived at the hotel we have been told that we would need to pay extra for the breakfast, we have shown the booking with "Breakfast Included" written on it. The receptionist told us that loads of people make that confusion, the...

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Thank Ptbodyguard

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Bastion Hotels stands for a personal atmosphere, hospitality, comfort and good facilities for an attractive rate. Bastion Hotel Rotterdam Alexander offers a 24-hour front office, comfortable rooms and an extensive choice of dishes from the a la carte menu in the atmospheric restaurant. Guests are always welcome in the cozy hotel bar or smoking lounge. This lounge contains an LCD television, air-conditioning and relaxing lounge chairs. The hotel also offers a fitness room which guests can use for free, air-conditioning and free wireless internet in the entire hotel. In the lobby the hotel has a computer available, for guests, for free use of the internet. Domestic animals are not allowed. Location / accessibility Bastion Hotel Rotterdam Alexander is a comfortable four star hotel situated along the A20 and A16, near the centre of Rotterdam and a walking distance from the Kralingse Bos. The hotel is ideal for business guests because the hotel is well accessible by car. Only a ten minute drive of the Bastion Deluxe Hotel you will find the world dock and architectural city of Rotterdam. Lovers of nature and water will find the "Kralingse Forest" and the "Kralingse Plas" within walking distance. Rooms The hotel has 105 comfortable deluxe rooms. The deluxe rooms are equipped with a television, a modem, a bureau, a safe, free coffee and tea making facilities and a bathroom with bath, toilet and hairdryer. Food & Beverage The hotel serves breakfast on weekdays from 06:00 to 09:00 and in weekends from 07:00 to 10:30. The hotel has an attractive restaurant with an extensive a la carte menu. The restaurant is open from 11:00 until 23:00 for lunch and dinner. The hotel bar is open until 23.30. ... more   less 

Additional Information about Bastion Hotel Rotterdam Alexander

Address: Hoofdweg 40, 3067 GH Rotterdam, The Netherlands
Region: The Netherlands > South Holland Province > Rotterdam
Price Range: £49 - £84 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bastion Hotel Rotterdam Alexander 4*
Number of rooms: 105
Reservation Options:
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Also Known As:
Bastion Terbregseplein Rotterdam
Hotel Style:
#18 Luxury Hotel in Rotterdam
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Questions & Answers

Here's what travellers have asked, with answers from Bastion Hotel Rotterdam Alexander staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book it trough last minute, they don't worth full price.”
  • broken table lamp
 of 5 bubbles Ptbodyguard, 26 Apr 2016 | Read review
“Ask if there is any large group booking the hotel for an event”
 of 5 bubbles 920wallyh, 12 Aug 2014 | Read review
“Ask for third floor or higher, first and second are noisy.”
 of 5 bubbles pe0mot, 7 Sep 2013 | Read review
“Ask for smoke free. Even numbers for the sunset. Odd numbers for the sunrise.”
 of 5 bubbles pe0mot, 10 Jul 2012 | Read review
“Skip breakfirst and call the hotel for the best price”
 of 5 bubbles kwesta, 8 Aug 2011 | Read review
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