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Mercure Hotel Den Haag Central

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Mercure Hotel Den Haag Central
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769 Reviews from our TripAdvisor Community

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Showing 378: English reviews
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Reviewed 3 days ago NEWvia mobile

In The Hague for business, hotel chosen for its central location and size of conference rooms. I had room on 7 floor which was clean well decorated and of a reasonable size. Tea tray, iron, ironing board, safe and a decent range of TV channels. Air con works even in winter.

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Helpful?
Thank John V
AKnijff, General Manager at Mercure Hotel Den Haag Central, responded to this review

Thanks a lot for your review. Good to hear that you had a comfortable stay with us and we hope to see you again!

Wash DC
HOTEL’S FAVOURITE REVIEW
Reviewed 12 January 2017 via mobile

The Mercure works to make everything as easy as possible. They keep everything flowing smoothly without difficulty. Raining? Borrow their umbrella. Forgot the plug adapter? Borrow one. Book? Accessories? Yes-yes. Map-of course, let me call you a taxi, and it should cost about X €. A kind of cool room with a shower that my wife remarked, what about privacy...

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Thank jjpuck
About Hotel's Favourite Review
AKnijff, General Manager at Mercure Hotel Den Haag Central, responded to this review

Many thanks for the good review and great score! We hope to welcome you again on your next trip to The Netherlands.

Reviewed 8 January 2017 via mobile

The staff were very helpful and very friendly and the location of the hotel was very good and close to everything The breakfast was nice and lots of selections I stayed in a standard double room but the size were small but other than this I was totally satisfied

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Helpful?
Thank Ali M
AKnijff, General Manager at Mercure Hotel Den Haag Central, responded to this review

Many thanks for your review. We hope to welcome you again!

Romania
Reviewed 4 January 2017 via mobile

The hotel is in the right location with easy acces anywhere. They doesn't clean very well the rooms. The breakfast is very poor. In weekend is even worst, because they take out the machine for orange fresh ?! They change the access system, but they forgot to announce us and we could not enter in the room. Very expensive city...

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Helpful?
Thank Florian_Tudor
AKnijff, General Manager at Mercure Hotel Den Haag Central, responded to this review

Dear Mr Tudor, We are very sorry to hear that your stay with us was not what you can expect from us. We do apologize for the inconvienience and problems during your stay. Your feedback is very important for us to improve our service and to hopefully serve you better in the future. Again our apologies and thanks for your...

Reviewed 31 December 2016

Stayed here for a few days on business late November. Hotel well located on edge of the real centre so easy to get to most places; reasonably close to train station (I walked to hotel easily) and close to tram lines. Nice, clean modern feel. As with all my stays with Mercure i was impressed with the staff; there was...

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Helpful?
Thank Mark F
AKnijff, General Manager at Mercure Hotel Den Haag Central, responded to this review

Many thanks for your feedback, this is very important to us! We hope you will visit us again on your next business trip to Den Haag!

Dusseldorf, Germany
Reviewed 29 December 2016

I visited The Hague with a friend for a weekend in December. We chose the Mercure because they offer so called family rooms. Those are actually two rooms with a connecting door. My friend is a terrible snorer, so sharing a room was not an option. The Mercure is located in the city-center. With The Hague being rather small, most...

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Helpful?
Thank hallomainz
AKnijff, General Manager at Mercure Hotel Den Haag Central, responded to this review

Thank you very much for your kind feedback! We hope to welcome you again!

Copenhagen, Denmark
Reviewed 22 December 2016

Pros: Location Seemed clean Cons: Had to discuss our company discount with the staff three days in a row Coffee mashine was broken - had to ask for a replacement 3 times over 2 days before they did anything about it Very limited closet space The regular rooms vs the "executive" are the same, only difference is free soft drinks...

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Thank Aberdane
AKnijff, General Manager at Mercure Hotel Den Haag Central, responded to this review

Thank you for your feedback. We are sorry that the coffee machine in your room was broken and this was only fixed the last day. Have you made your reservation using a corporate tool or through your company? This should automatically link the corporate rate.

Newbury, United Kingdom
Reviewed 21 December 2016

As a permanent wheelchair user finding well equipped adapted hotel rooms is never easy. We recently stayed at this hotel and I can say the bathroom is well suited for a wheelchair guest. In fact the shower seat is one of the best I've seen. If I could suggest anything to the management, then somewhere to place your shower cleansers...

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Thank LordLucanuk
AKnijff, General Manager at Mercure Hotel Den Haag Central, responded to this review

Thank you for your feedback and your suggestion on the shower! This is very usefull to us. We look forward to welcoming you again!

Port Said, Egypt
Reviewed 19 December 2016 via mobile

Warm room No microwave or fridge or bottled water Was delighted to find complementary sweets in the room on arrival, only to my shock the hotel didn't consider that a Muslim-Egyptian guest couldn't eat pork gelatine, which i almost ate if i didnt understand the dutch words in the ingredients, I was also disappointed when they removed the salmon slices...

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Helpful?
Thank I-Fathy
AKnijff, General Manager at Mercure Hotel Den Haag Central, responded to this review

Thank you for your feedback. We do our best to provide all our guests a 100% service. For your next stay: Please provide us your food wishes in front so we can make preparations for you!

Amsterdam, The Netherlands
Reviewed 11 December 2016

Very centrally located, modern architecture and very nice and spacious rooms. We booked the place through Booking.com and got a very good deal which included the breakfast that would normally set you back 20 euro a person. Only too bad the cleaning staff took away a t-shirt and nobody was able to recover it.

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Thank werdlerswereld
AKnijff, General Manager at Mercure Hotel Den Haag Central, responded to this review

Thank you for staying with us and leaving feedback on your stay. We are very sorry that your t-shirt is missing. Please let us know if there is anything we can do for you!

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel Mercure Den Haag Central is located in the lively heart of The Hague, within walking distance of several ministeries, the inviting shopping streets and numerous theatres. Schiphol Airport is only 45 km from The Hague. The hotel boasts 159 completely refurbished executive rooms, a cosy bar which also serves meals and a public undercover car park. Our hotel is the right address to make your meeting a success. Our hotel is 100% non smoking! ... more   less 

Additional Information about Mercure Hotel Den Haag Central

Address: Spui 180, 2511 BW, The Hague, The Netherlands
Region: The Netherlands > South Holland Province > The Hague
Price Range: £66 - £119 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Den Haag Central 4*
Number of rooms: 159
Reservation Options:
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Also Known As:
Mercure The Hague
Accor The Hague
Hotel Style:
#6 Romantic Hotel in The Hague
#7 Family Hotel in The Hague
#8 Business Hotel in The Hague
#8 Luxury Hotel in The Hague
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Den Haag Central staff and other travellers.
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Questions? Get answers from Mercure Hotel Den Haag Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Construction will begin soon on a vacant lot adjacent to the hotel. Ask for a room facing away from that site.”
 of 5 bubbles hallomainz, 29 Dec 2016 | Read review
“not really nice views available since there is a lot of construction going on”
 of 5 bubbles werdlerswereld, 11 Dec 2016 | Read review
“Be aware that the lifts can be slow in busy times.”
 of 5 bubbles sarandip30, 9 Nov 2016 | Read review
“stay at 5th floor, room was very quiet”
 of 5 bubbles vielunterwegs99, 19 Oct 2016 | Read review
“Ask for higher, city facing rooms. We did not try the dinner in the hotel but the beside Chinese restaurant is terrible.”
 of 5 bubbles Sam_Taveller, 9 Sep 2016 | Read review
5 of 5