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Stayed for 2 nights on a business trip. The location is excellent, just downtown with everything within reach. The room was well equipped with a desk, kettle to boil water and a mini fridge/cooler, which I thought was superb, as I often want to keep...More
I have stayed there for 3 weeks. Heater was so good that i have not felt cold even in -10 deg c outside. Rooms are moderate size with good interior design. The hotel offers very good price with a great location.Staffs are really nice and...More
Response from novoteldenhaagcity, Guest Relations Manager at Hotel Novotel Den Haag City CentreResponded 4 weeks ago
Thank you very much! Fantastic that you stayed with us for 3 weeks! I hope we all made you feel at home in our hotel.
Looking forward to welcome you back.
Ingrid van Eijk
Location is good. Staff are very helpful. But room and room service is bad. The toilet is at a separate room from the bathroom which is not very suitable for many cultures. No one helps carrying the luggage to rooms.
We had an extremely plesant stay at the Novotel. The locatio nal is ideal -- a ten minute walk from the main train station. It's also closete to bus routes. The location is in the central part of the city. Check-in is on the third...More
Response from novoteldenhaagcity, Guest Relations Manager at Hotel Novotel Den Haag City CentreResponded 3 weeks ago
Thank you for your great review.
I am very happy that you enjoyed your time in Den Haag.
When reading your review, I realised that you did not stay in Novotel Den Haag City Centre but in Novotel Suites Den Haag City Centre.
Hotel was not that good in term of service
Breakfast is too bad, price are to high for such service
I paid for the upgrade for what so called suit but it is not
The room door has a sharp ending and it caused a...More
Thank Mohamed M
Response from novoteldenhaagcity, Manager at Hotel Novotel Den Haag City CentreResponded 12 April 2018
We are very sorry to read that you were not satisfied with our services and that your stay was not as good as you expected. We always try to improve our services and we will use your feedback to grow as a hotel....More