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De Keyser Hotel

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De Keyser Hotel
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454 Reviews from our TripAdvisor Community

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Showing 181: English reviews
Bath, England, United Kingdom
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 days ago NEW via mobile

Initial reaction was good from the outside and the location is great. However the place was not cleaned to a high standard and was clearly old, as you could smell smoke everywhere. At least the rooms were averagely clean, but again, very old.

Thank Georgia92b
Witney, United Kingdom
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 1 week ago

It may have been cutting edge once but now it is just tired looking and in need of a major overhaul. Location is horrible - surrounded by lots of low end touristy shops and fats food places although it is close to the station. It is NOT close to any parking and you cannot off load your bags from a... More 

Thank 107IanM107

Travellers are raving about these Antwerp hotels

London, United Kingdom
Level Contributor
9 reviews
Reviewed 1 week ago via mobile

Its in a great location, and it has free wi-fi. The staff where all actually really friendly too. The room was visibly cleaned but with scuff marks on the walls and stains on the curtains and wholly inadequate shower facilities its not ideal. The sheets smelt clean at least, as did the towels, the room smelled clean too. But it... More 

Thank Roycey82
Liège, Belgique
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 weeks ago

This hotel has a very friendly staff with an excellent situation (very close to the Anterwp Centraal train station) and rooms are clean. However, it has a poor breakfast and the rooms are a bit weird: big but with no real furniture, coldish. Probably a good value for business though.

Thank Stéphane N
Level Contributor
59 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 2 weeks ago via mobile

Some of the reception staff could be a bit more friendly.... Comfy beds Nice rooms Good breakfast Great location I would recommend this hotel for its location alone....right across from central station.

Thank Lavellers
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

I've just woke up at room 707, and I have to admit it was the worst experience I had in a hotel during my trip to Europe, in more than 10 cities, and almost always in a 4 star hotel (I won't compare De Keyser with the 5 star hotels I've been in around here). The room smelled like a... More 

Thank Gustavo V
Brussels, Belgium
Level Contributor
10 reviews
3 hotel reviews
Reviewed 2 weeks ago

short visit in the city for work, the hotel is ideally located next to the train station, the prices are a little high but they are in the city average. the staff is helpful but could be a bit more friendly

Thank anthonydw
London, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 October 2016

We booked this "four star" hotel because it was centrally located and near central station. There the good things ended. Reception was undermanned and the guy insisted on answering the phone rather than attending to waiting hotel guests. The room was a disgrace and bordering on a health hazard. The so called mini bar contained two cans of soft drinks... More 

2 Thank GarryWho
Wilmslow, England
Level Contributor
206 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 1 October 2016

The pictures on the website are inaccurate. I will post some which show stained walls and dirty bathroom I arrived on a Monday evening at about 1920 - a long queue for reception - staff very slow but polite. The floor was scratched and dirty. The wall under the air conditioning unit was stained white where the ac unit had... More 

Thank stokewood
1 review
Reviewed 21 September 2016 via mobile

Staff couldn't careless because they still get guests staying. Plastic cups because they don't give proper cups in room as you might break them. 4 sachets coffee no sugar ,spoons or info in room what number to call for any depth in hotel so as we were on Floor 9 up and down in lift. Filthy dirty curtains and nets.... More 

Thank Ann T

195 photos of this hotel

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Hotel & Grounds (48)
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Management photos: Courtesy of the property manager

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  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Freshly newly renovated rooms from 2010, central located in Antwerp, in front of train station, buses and subway, nearby the animal zoo and diamond district behind the hotel. 5 Minutes walk from the shopping area and ten minutes walk from the old city. ... more   less 

Additional Information about De Keyser Hotel

Address: De Keyserlei 66 - 70, Antwerp 2018, Belgium (Formerly Alfa De Keyser Hotel)
Region: Belgium > Flanders > Antwerp Province > Antwerp
Price Range: £65 - £189 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — De Keyser Hotel 4*
Number of rooms: 123
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Also Known As:
Alfa De Keyser Antwerp
Hotel Alfa De Keyser
Hotel Style:
#20 Luxury Hotel in Antwerp
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Questions & Answers

Questions? Get answers from De Keyser Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best rooms are in any other hotel. It is pretty noisy at the front, even on the 9th floor”
 of 5 bubbles 107IanM107, 27 Nov 2016 | Read review
“don't go there I warned you!!!”
  • Hard to see but the switch was missing/broken so the light burned all night They mus have seen t
  • Next tto the toilet
  • Fungus and more on the tiles (Marble so hard to see)
  • the tap fel of so did the cover
  • drippings on the wall of what?
  • just to get you in the mood everything was way over its due date.
  • zoom in
 of 5 bubbles aveldt, 6 Sep 2016 | Read review
“Its nearby central station Close to shops and restaurant”
 of 5 bubbles , 28 Aug 2016 | Read review
“We had a room at the back of the hotel and it was excellent, quiet.”
 of 5 bubbles FrankdeVries, 5 Jul 2016 | Read review
“Rooms at the back are better”
 of 5 bubbles zooly, 29 Jun 2016 | Read review
5 of 5
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