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Hilton Antwerp Old Town

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Hilton Antwerp Old Town
Hilton Antwerp Old Town
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1,943 Reviews from our TripAdvisor Community

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Showing 1,160: English reviews
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ANTWERPE, Belgium
Reviewed 2 days ago NEW

very nice hotel, with every excellent service qualty, restarent stuff , will be my first choice in that area of the country, and ver nice located in the old town of antwerp close to all shop, and tourist places, and the stuff were very profinnel,and meeting and conference rooms and service were ver organise and good one

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank fouedb37
Giessen, Germany
HOTEL’S FAVOURITE REVIEW
Reviewed 4 December 2016

I stayed three nights in October 2016, for business. The Hilton Antwerp is extremely well-located, with the Old Town of Antwerp only minutes away by foot, and with a shopping centre literally next door, the cathedral in front of the hotel, and a post-office a two-minute walk away. The front-of-house staff are very, very friendly, and Hilton Honors loyalty membership...

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Helpful?
1Thank RoryMorty
About Hotel's Favourite Review
Management response:

Dear RoryMorty, Thank you very much for choosing to stay with us and taking time to share your impressions here in TripAdvisor. It was a pleasure reading your positive review and we are happy to read that you have enjoyed your stay with us. Once again we would like to thank you for your review and for giving us a...

New York City, New York
Reviewed 4 days ago NEW

Perfect location to explore the town. The staff was very helpful and executive lounge was nice. They treat their Hilton diamond members well too. Would certainly recommend this property to any travellers visiting the city.

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Helpful?
Thank CWGators22
Haarlem, The Netherlands
Reviewed 4 days ago NEW

Excellent hotel. Close to every important point of the city.. Very good breakfast with many things to choose. Room very clean and the wifi was working very fast. I will back sure in the future.:) :) :)

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank fabianaa276
Greenwich, Connecticut
Reviewed 4 days ago NEW

Overall, this hotel is just fine. No charm, but it is a business hotel. The location is excellent. If there were a wonderful alternative in Antwerp, would I stay here? No, but we have not found a great alternative. It has a small fitness center(important to us) and the location really is the best for walking around central Antwerp. It...

Review collected in partnership with Hilton Hotels & Resorts
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Thank gravlax10
Princeton, New Jersey
Reviewed 5 days ago NEW

Friendly and helpful staff, spacious clean rooms, excellent location- what's not to love? Came for business but really enjoyed exploring the many shops and restaurants in walking distance on my free time

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 943leiaa
Hotel-cmanager, Guest Relations Manager at Hilton Antwerp Old Town, responded to this review

Dear Guest, It's very kind of you to share your pleasant stay at Hilton Antwerp Old Town hotel. Your satisfaction with our services is a source of motivation for the entire team. We’re pleased to have met your expectations. As you noticed, one of our great assets is our location in the heart of the old town of Antwerp, with...

Germantown, Tennessee
Reviewed 1 week ago

Antwerp Hilton Old Town is not what you expect for a U.S. large chain hotel. The service is personalized. The staff are always present to help without being intrusive. The hotel restaurant has excellent food with impeccable service. (I dined there with two Belgian friends who were very impressed with the food and service--not an easy mark to make.) The...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank JMPIII
Hotel-cmanager, Guest Relations Manager at Hilton Antwerp Old Town, responded to this review

Dear Guest, Thanks for this enthusiastic reporting in relation with your experience at Hilton Antwerp Old Town hotel. Comments like yours urge us to keep improving our services. We are happy to have met your expectations. We feel grateful when our customers are satisfied with our performance. Your mention on the quality of the food served is appreciated. As you...

The Hague, The Netherlands
Reviewed 1 week ago

This hotel stands in the citycenter of Antwerp, the hotel is next to a shopping center with a supermarket downstairs please note only the 1st Sunday of the month the shops are open. Big american hotel really lovely big bed lots of comforters clean very important you can open the window We did had breakfast in the hotel there are...

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Helpful?
Thank Nathalie T
Hotel-cmanager, Directeur général at Hilton Antwerp Old Town, responded to this review

Dear Nathalie, Thanks for your feedback about Hilton Antwerp Old Town hotel. Our building is located on Antwerp's most famous and historic town square in the heart of Antwerp city center. Thanks for alluding to our proximity with the shopping areas. We are thrilled that you appreciated the quality of the bedding and cleanliness. We are nevertheless sorry to read...

Cork, Ireland
Reviewed 2 weeks ago via mobile

The hotel is located in the centre of Antwerp, great location however expect to pay high prices in the hotel. €7 for a bottle of water in the mini bar is madness. The room are clean, the bathroom are old and the showers are poor.

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Helpful?
Thank conor h
Hotel-cmanager, General Manager at Hilton Antwerp Old Town, responded to this review

Dear Conor, Thanks for sharing your impressions about Hilton Antwerp Old Town hotel. As you are mentioning, we are located in the heart of the old town of Antwerp a few steps from the Central railway station and the main touristic highlights. We would like to thank you about your feedback about the price of the minibar items and the...

London, United Kingdom
Reviewed 2 weeks ago

The positives: The hotel is in an excellent location right in the city center, close to the cathedral and even a taxi rank. I also thought the staff were friendly and helpful. The room was absolutely massive! The negatives: We put a do not disturb sign on the door whilst taking a disco nap before going out, someone called to...

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Helpful?
Thank 1cosmo
Hotel-cmanager, Guest Relations Manager at Hilton Antwerp Old Town, responded to this review

Dear Guest, Thanks for the time taken to post this comment about your stay with us. We're glad you appreciated our location in the heart of the city, next to the iconic Cathedral of our Lady and a few steps from the railway station, the shopping district, restaurants and bars. Please accept our apologies for that issue, we will discuss...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Antwerp Old Town staff and other travellers.
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Rio de Janeiro
over a year ago
London
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“lounge floor rooms that not far from the elevator”
 of 5 bubbles MHJ090980, 6 Mar 2017 | Read review
“Business rooms worth the difference”
 of 5 bubbles mikedB6724KB, 18 Feb 2017 | Read review
“if there are windows with a view instead of those that overlook the building interior roof, take one!”
 of 5 bubbles 752mw, 1 Feb 2017 | Read review
“Higher Floor Corner rooms with a good street view”
 of 5 bubbles RamDubai, 1 Jan 2017 | Read review
“There are several places to eat breakfast just outside the hotel for less than half the hotel price.”
 of 5 bubbles waynecoles14, 30 Dec 2016 | Read review
5 of 5