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Leonardo Hotel Antwerpen

750 reviews
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Traveller (149)
Room & Suite (117)
Dining (24)
Overview
  • Excellent11%
  • Very good39%
  • Average29%
  • Poor14%
  • Terrible7%
Travellers talk about
Wifi
Breakfast Buffet
Non-Smoking Rooms
Bar/Lounge
Multilingual Staff
Laundry Service
Free Parking
3.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (750)Write a Review
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All reviewstrain stationtravelling by trainrooms were very cleanmajor attractionsmain shopping streetantwerp zooperfect locationseparate toiletwell located hotelshort breakwi firestaurants and barsgrote marktexcellent breakfastold citypublic transportcity centre
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1 - 5 of 288 reviews
Reviewed 4 days ago

The receptionist on duty (Claudia) was efficient, friendly and knowledgeable, dealing with my booking quickly. She was, frankly, snowed under and really could have done with another member of staff present. Anyway, that never stopped her from doing an excellent job. The bar next to...More

Thank fred146
Response from LeonardoAntwerpen, Front Office Manager at Leonardo Hotel AntwerpenResponded 3 days ago

Dear guest, Thank you very much for your review and your visit to our hotel. We are glad to hear that you've enjoyed our team's efficiency, and we will pass her your compliments. Our apologies if you had noise issues. This is unfortunately part of...More

Reviewed 2 weeks ago

The location close to main Railway Station is very good, but that is also the only good thing about this hotel. The first room I got was dark and stinked from smoking, but I could at least change to another room. The second room was...More

Thank AustrianTraveller63
Response from LeonardoAntwerpen, Front Office Manager at Leonardo Hotel AntwerpenResponded 2 weeks ago

Dear guest, Thank you for your visit and your review. We are sad to read that you didn't enjoy your stay. We would like to apologise for any inconvenience. We can guarantee you that cleanliness is our top priority. We will take further necessary actions...More

Reviewed 2 weeks ago

This hotel is ideally placed if arriving by train. There is plenty of choice of places to eat and drink just up the road. The rooms are adequate although the bed quilt was small for the size of bed which was very comfortable. Our main...More

Thank adobeKent
Response from LeonardoAntwerpen, Front Office Manager at Leonardo Hotel AntwerpenResponded 2 weeks ago

Dear guest, Thank you very much for your review and your stay. We are glad to hear that you've enjoyed your visit, apart from the nois issues. We apologise for the inconvenience. Did you mention your concerns to the reception? Perhaps we could have helped...More

Reviewed 3 weeks ago via mobile

Awful experience. Dirty room and smelled of smoke and mold. The bathroom was dirty and the cups were washed after the guests stayed there. Also when we came to check in the receptionist said she wasn't sure if our room was clean but gave us...More

Thank Michelle M
Response from LeonardoAntwerpen, Front Office Manager at Leonardo Hotel AntwerpenResponded 3 weeks ago

Dear, First of all we would like to thank you for your visit and for sharing your feedback with us. We are very sorry to hear that you didn't enjoy your stay at all, and we would like to sincerely apologise for any inconvenience. We...More

Reviewed 3 weeks ago

Leonardo hotel is something awful. It needs sanity inspection! My experience has started with not working sink in my room, smoke smell and ended up with bedbugs. I hardly slept with turned light on...terrible. Hotel needs renovation and cleaning; old furniture; windows are old, do...More

Thank tatalite
Response from LeonardoAntwerpen, General Manager at Leonardo Hotel AntwerpenResponded 3 weeks ago

Dear Mrs. Karpenko, First of all we would like to thank you for your visit and for sharing your feedback with us. We are very sorry to hear that you didn't enjoy your stay at all, and we would like to sincerely apologise for any...More

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About
Amenities
Top amenities
Bar/Lounge
Hotel Amenities
Laundry Service
Multilingual Staff
Things to do
Bar/Lounge
Details
Price range
US$66 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$66 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (149)
Room & Suite (117)
Dining (24)
Business Centre & Event Rooms (1)
Questions & Answers
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midlifetraveller63
25 April 2016|
AnswerShow all 5 answers
Response from LeonardoAntwerpen | Property representative |
Dear future and past guests, Thank you for mentioning this concern. We do have fridges in all our rooms where there is space enough for your own belongings. Best regards, Mhammad Hach-Abdeselam Operations Manager
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Room Tips
"Try and get rooms at the back of the hotel!"
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"avoid this hotel at all"
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"make sure you ask for the room which not facing the construction"
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"Ask for room near lift to avoid long, uneven and gloomy corridors"
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