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The Hotel - Brussels

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The Hotel - Brussels
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4,243 Reviews from our TripAdvisor Community

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Showing 2,624: English reviews
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Ooostende
Reviewed yesterday NEW

A perfect stay, with amazing top floor views, impeccable service. A good facility hotel on a good location. Rooms are very nice and all needs are within' reach. Breath taking views from the panorama lounge

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Helpful?
Thank fredericl671
Amsterdam, The Netherlands
Reviewed 2 days ago NEW

I frequently stay at The Hotel and always feel very welcome, all the staff is very friendly. Also the rooms and sleep comfort are of high quality, with hip and unconventional interior design. Fantastic city views from the higher floors!

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Thank Sandra W W
Roeselare, Belgium
Reviewed 2 days ago NEW

Room ok, only problem , water of shower is leaking in to the Hall Breakfast is very tastless , eggs are made of powder, the croissants are not fresh !!! is not anymore what it has been in the past, pitty!

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Thank siss62
Izmir
Reviewed 2 days ago NEW

It was not first time but my stay was perfect as before. The location is great and very easy to access to everywhere in Brussels. The view is really impressing and relaxing. The amenities in the room makes your stay very comfortable.

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Thank 241selahaddink
Birmingham, United Kingdom
Reviewed 3 days ago NEW

A great location and easy to get to. Elegant, modern and a comfortable stay with a clean room and good amnetities (slippers, gowns, shower was good, free beverages and nespresso machine). It was nice to have the sofa by the window to unwind and relax after a long day.

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Helpful?
Thank mst2012
HotelBrusselsManager, Digital Marketing Manager at The Hotel - Brussels, responded to this review

Dear Mst2012, We thank you for having posted your experience at The Hotel.Brussels regarding your recent stay. We are so happy that your stay has met your expectations and that you have enjoyed our rooms and their amenities as well as our central location. We hope to be able to welcome you again for a relaxing stay. You may contact...

England
Reviewed 3 days ago NEWvia mobile

This is a really good hotel if you want to visit the main areas of Brussels. The hotel is located in the main shopping area, but is in easy walking distance to the Grande Place and the European Parliament. The hotel is modern and stylish. Rooms are large and well appointed and the rooms on the higher levels have good...

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Helpful?
Thank aneknamin
HotelBrusselsManager, Digital Marketing Manager at The Hotel - Brussels, responded to this review

Dear Aneknamin, Thank you so much for having shared your experience at The Hotel.Brussels following your recent stay. We are delighted that you have appreciated our hotel as well as your room and its amenities. We are so happy too to read that our location was convenient for you. Its is actually true that we have a central location which...

Soignies
Reviewed 4 days ago NEW

My last stay was awesome as usual. I go there once or twice a year and I'm never disappointed by the service I get. The priority of the crew is making your stay the more pleasant possible and you really feel it. Furthermore, the rooms are really clean and you don't hear anything from the other rooms (except if they...

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Helpful?
Thank Logan D
HotelBrusselsManager, Digital Marketing Manager at The Hotel - Brussels, responded to this review

Dear Logan, We would like to thank you for having posted your experience at The Hotel.Brussels on TripAdvisor. We are so thrilled to read that you had a great time, and that your stay has lived up to your expectations once again. We struggle to provide the best service as well as the best experience. So it gives us great...

Washington DC, District of Columbia
Reviewed 5 days ago NEW

I travel often and often work with the hotel staff. With confidence I can say that this is one of the most accommodating staffs I've ever worked with. Thanks for making my stay pleasurable and I look forward to working with you all again!

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Helpful?
Thank dexrpayne
HotelBrusselsManager, Digital Marketing Manager at The Hotel - Brussels, responded to this review

Dear Dexrpayne, Many thanks for your lovely feedback. We are enthusiastic to read about your pleasant stay at The Hotel.Brussels, especially from someone who travels a lot. We are so happy to read that our services have lived up to your expectations, and we are thrilled that you have appreciated the professionalism of our staff who do their best to...

Tallinn, Estonia
Reviewed 5 days ago NEW

The security team did an outstanding job creating a safe environment for me and my team that was in town on business. Even with added security of VIP's and Diplomats, The Hotel never compromised safety.

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Helpful?
Thank rohdechris5
HotelBrusselsManager, Digital Marketing Manager at The Hotel - Brussels, responded to this review

Dear Rohdechris5, Thank you so much for having shared your experience at The Hotel.Brussels. It gives great pleasure to read that our security team has met your expectations. Be assured that we do our best to provide the best service as possible and we do it with pleasure! We are looking forward to welcoming you back! You can contact me...

Arlington, Virginia
Reviewed 6 days ago NEW

This hotel was great and their staff was extremely accommodating. The location was great, very close to shops, restaurants, and the Grand Place. The rooms very nice, modern and clean. Great for work and/or personal travel.

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Helpful?
Thank Anne P
HotelBrusselsManager, Digital Marketing Manager at The Hotel - Brussels, responded to this review

Dear Anne, It's a pleasure to read that your stay with us has met your expectations. Your kind words are so appreciated and give us so much motivation to provide the best experience to our guests. Do not hesitate to contact me directly on max.decock@thehotel.be if we have the pleasure of welcoming you back. I will be delighted to assist...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
The Restaurant by Pierre Balthazar
The Restaurant by Pierre Balthazar
Cuisines: Belgian, European, French, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
The Hotel is changing Brussels.One of the most exclusive and fashionable addresses in Brussels. A superb combination of city views and excellent accessibility.The Hotel change the way you stay in Brussels. Enjoy relaxed luxury and sophisticated services on every visit. ... more   less 

Additional Information about The Hotel - Brussels

Address: 38, Boulevard de Waterloo, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: £103 - £186 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Hotel - Brussels 4*
Number of rooms: 421
Reservation Options:
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Hotel Style:
#2 Spa Hotel in Brussels
#13 Luxury Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel - Brussels staff and other travellers.
27 questions
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Questions? Get answers from The Hotel - Brussels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room in the upper floor to enjoy the city-view!”
 of 5 bubbles 923sebastiand, 20 Feb 2017 | Read review
“A room on the west side will give you a great view of the Palace of Justice.”
 of 5 bubbles savetruman, 8 Feb 2017 | Read review
“choose a courner room for a beatiful view”
 of 5 bubbles odaoli, 6 Feb 2017 | Read review
“whereas level 24 hosts the panorama lounge and 23 the wellness, level 22 might be the quietest option (deluxe rooms)”
 of 5 bubbles nielsf863, 10 Jan 2017 | Read review
“Ask for a corner room with the blackout shades on a higher floor. Very quiet there.”
 of 5 bubbles ChrisJ8, 5 Jan 2017 | Read review
5 of 5