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Brussels Marriott Hotel Grand Place

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#28 of 199 Hotels in Brussels
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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1,998 Reviews from our TripAdvisor Community

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Showing 1,551: English reviews
Reviewed yesterday NEW

I have stayed at the Brussels Marriott Grand Place on several occasions. It is a very nice property right in the middle of all that downtown Brussels has to offer. There are many, many restaurants nearby and it is only a very short walk to the Grand Place and the Central Train Station. My rooms there have been quiet and...

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Helpful?
Thank Thomas T
Kuala Lumpur
Reviewed 5 days ago NEW

Stayed here to celebrate the New Year 2017 for two nights. The hotel was nice and centrally located, near to Grand Palace Square. The room was standard by European size with the usual amenities. Perhaps, it was the new year holiday or overbooked, we found the service below of the usual Marriot's standards. On the second day of stay, our...

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Helpful?
Thank AzahAziz
Portland, OR
Reviewed 1 week ago NEW

Currently staying here with my wife for a total of five nights. Overall very good but found some oddities I've not seen in US Marriott properties: 1. No alarm clock. There is a digital clock at the base of the TV, but I have never been to a Marriott hotel without a bedside alarm clock. Most alarm clocks have USB...

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Helpful?
Thank PDXBigGuy
Chicago, Illinois
Reviewed 1 week ago NEW

Stayed here on two separate occasions this year and found very consistent, polite and professional service. Stayed in a regular room and arrived early. The staff was kind enough to accomodate me. Thank you. The location is wonderful to walk to the grand place and numerous restaurants and attractions near by. Stayed in a suite the second time around, with...

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Helpful?
Thank Freq_Traveler_101
San Diego, California
Reviewed 1 week ago via mobile

I was expecting a small room, a continental breakfast for elite members from information gathered on the net, but was pleasantly surprised to find a relatively spacious room, clean, comfortable, and to be offered a breakfast buffet with a good variety of foods. The only down side is relating to the access to the parking garage. Had to get off...

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Thank cl0d01
Bangalore, India
Reviewed 1 week ago

Stayed here on a short business trip in Brussels. Though the hotel is away from majority of large corporate offices, for someone on a short trip wanting to experience the city in a short duration it is a great place. It is right in the centre of the city, steps away from Grand place. There are hundreds of places to...

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Thank y2ksaurabh
Edinburgh, United Kingdom
Reviewed 1 week ago

Check-in is very slow as staff does not speak local or interenational languages. They come from Spain. The rooms keep getting smaller and dirtier the more often I stay there (not my fault!!). Even though I stay very frequently in Marriott and I mostly like them because it is simple but friendly service normally makes up for it. The executive...

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Helpful?
Thank SebScot
PanosZer, Front Office Manager at Brussels Marriott Hotel Grand Place, responded to this review

Dear SebScot, I would like to thank you for taking the time to share your feedback with us. While we always welcome constructive feedback in order for us to improve, I have to admit that I am failing to see how the rooms can become smaller or what is the purpose of giving the same feedback, for the same experience...

Bountiful, Utah
Reviewed 1 week ago

We stayed here for only one night but were very happy with the choice. The staff were all very helpful. We were there to see the Christmas Markets and they gave us a map and showed us were to go. The Executive Lounge was nice and conveniently located just inside the entrance. It was very easy to get to the...

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Thank Butch J
Reviewed 1 week ago

Location is extremely close to the main tourist attractions which is awesome if you plan to do some sightseeing. It is located right next to McDonalds which is a plus. The room was OK, clean and provided all the standard things you'd expect: toiletries, towels, a decent-sized bath, safe, etc. We did encounter problems with the mini refrigerator. I called...

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Helpful?
Thank Alex V
juan8722, Assistant Front Office Manager at Brussels Marriott Hotel Grand Place, responded to this review

Dear Alex V, Thank you for sharing your experience with us. We are glad to read you enjoyed our central location and our rooms. We are sorry about the misunderstanding with your minibar. In order to cool down champagne and wine bottles we have champagne buckets at your disposition upon request. Thank you again for your feedback and for your...

Wiesbaden, Germany
Reviewed 1 week ago

Have been coming here for years and it keeps on getting worse. Especially check-in is always a drama. Every time they are more interested in photocopying passports and checking dates of birth and credit cards etc. Even though... every time I'm online check-in and they hold my details from before and from my Plaitunim Elite card. Anyhow they then subsequently...

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Helpful?
Thank Frankfurter6666
juan8722, Assistant Front Office Manager at Brussels Marriott Hotel Grand Place, responded to this review

Dear Frankfurter6666, Thank you for your recent stay at our property and for your comments. Surely you can understand that asking for your travel documents is a legal requirement and a security measure. At our front desk staff, we have agents from different nationalities and all of them speak at least 3 languages, being minimum one of them an official...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Brussels Marriott Hotel Grand Place

Address: Rue Auguste Orts 3-7 / Grand Place, Brussels 1000, Belgium (Formerly Brussels Marriott Hotel)
Region: Belgium > Brussels
Price Range: £98 - £203 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Brussels Marriott Hotel Grand Place 4*
Number of rooms: 221
Reservation Options:
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Also Known As:
Marriott Brussels
Brussels Marriott
Hotel Style:
#14 Green Hotel in Brussels
#16 Business Hotel in Brussels
#18 Romantic Hotel in Brussels
#19 Family Hotel in Brussels
#22 Luxury Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from Brussels Marriott Hotel Grand Place staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from Pizza Hut side”
 of 5 bubbles PDXBigGuy, 12 Jan 2017 | Read review
“Choose a room that has a view to the grand place!”
 of 5 bubbles 547alexv, 8 Jan 2017 | Read review
“All rooms are comfortable offering quality and luxury, views of the street are available on outside located rooms.”
 of 5 bubbles worldtravel008, 31 Dec 2016 | Read review
“Ask for an inner room - the hotel is city centre and on a square where people enjoy themselves”
 of 5 bubbles Old_Soldier_346, 28 Dec 2016 | Read review
“the metro station is located a few steps from the hotel an the main plaza 10 mn walking”
 of 5 bubbles , 13 Dec 2016 | Read review
5 of 5
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