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The Augustin

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Traveller (126)
Room & Suite (62)
Dining (11)
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Overview
  • Excellent46%
  • Very good39%
  • Average12%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Suites
Bar/Lounge
Fitness centre
4 Star Hotel
All hotel details
Offers from The Augustin
Special Deal: Complimentary Breakfast
Offers from The Augustin
Special Deal: Complimentary Breakfast
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Reviews (550)
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288 results
Traveller rating
135
104
38
5
6
Traveller type
Time of year
LanguageEnglish
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Travelers talk about these amenities: Pets Allowed, Free Wifi, Bar/Lounge, Concierge, Fitness centre
135
104
38
5
6
Show reviews that mention
All reviewsmidi stationthe grand placel'occitane productsquad roomminute walkgood sizewalking distancecity centrelovely hotelfree upgraderoom was largethoroughly enjoyed our staycomfortable bedshomeless peoplewell located hotelmanneken pisperfect stay
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1 - 5 of 288 reviews
Reviewed 5 days ago via mobile

We are traveling Europe for 4 weeks. We only used Brussels as a stop over to Berlin that’s why we only booked for one night. We were so much welcomed by the reception staff... as well he did his utmost to make our stay pleasant....More

Thank Helmeringhausen
Response from Mr_Augustin, Responsable réception at The AugustinResponded yesterday

Dear Guest, We would like to warmly thank you for your reconnaissance and for your amazing review! Your feedback means a lot for all of us. Indeed, the quality of service we offer to our guests is essential and we endeavor to make each getaway...More

Hotel's Favourite
Reviewed 3 January 2018

We were a family of 5 with 3 rooms booked. Great location, helpful and kind staff who helped us to get our lost bag from the airline without our even asking them. Hotel was lovely for Christmas with a beautiful tree in the lobby bar...More

1  Thank flightcrew1
Response from Mr_Augustin, Propriétaire at The AugustinResponded 5 January 2018

Dear Valued Guest, We would like to warmly thank you for your gratitude and for your amazing review! It means a lot for all of us. Indeed, the quality of service we offer to our guests is essential and we endeavor to make each getaway...More

Reviewed 6 days ago

Letˋs start with the positive: friendly staff, nice bed, great chocolate croissant for breakfast and most important, it was fantatically quiet on the backside of the hotel. I hope that you renovate the left overs of the water problem around the rooftop windows, as you...More

Thank Levic0815
Response from Mr_Augustin, Responsable réception at The AugustinResponded yesterday

Dear guest, Thank you for sharing your impressions regarding your stay at The Augustin. Reading your review, I am very disappointed that you did not experienced the four-star services you so rightfully expect from us. Your experience does not represent our aim to achieve and...More

Reviewed 1 week ago

I really liked this hotel. Having just left Amsterdam, this Brussels hotel was much nicer and for a better price. The staff was helpful and attentive. They even gave us a free drink at the hotel bar to welcome usl The room was well appointed....More

1  Thank lainim
Response from Mr_Augustin, Responsable réception at The AugustinResponded 1 week ago

Dear Guest, Thank you for your positive feedback! Reading your comment, I am delighted to observe that you enjoyed the professionalism of our team and the location. Indeed, the quality of service we offer to our guests is one of our priorities. I am sure...More

Reviewed 2 weeks ago

The hotel is about a 20 minute walk from the train station and is centrally located. It's not too far from the Grand Place. The rooms were very clean. Restaurants are within walking distances. Very friendly staff. Comfortable beds. Beautiful building.More

1  Thank 294laraeb
Response from Mr_Augustin, Front Office Manager at The AugustinResponded 2 weeks ago

Dear guest, I would like to warmly thank you for reviewing your experience regarding your stay at The Augustin. I noticed that you appreciated the location, cleanliness ans the kindness of our staff. It is a pleasure to know that you left fully satisfied. We...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$101 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Green Hotel in Brussels
#26 Luxury Hotel in Brussels
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$101 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Green Hotel in Brussels
#26 Luxury Hotel in Brussels
Room types
Suites, Non-Smoking Rooms
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Traveller (126)
Room & Suite (62)
Dining (11)
Questions & Answers
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GTO-Gerry
8 February 2018|
Answer
Response from enq2016 | Reviewed this property |
it was a superior deluxe room on the 2nd floor. can't remember the room number but it was facing the street.
0
Votes
Soraya K
16 January 2018|
Answer
Response from flightcrew1 | Reviewed this property |
No parking facilities that we saw. Street parking looked tough as well with limited parking. However I'm sure the hotel could direct you for parking. We walked everywhere or took UBER.
0
Votes
JillyTPreston_Lancs
13 January 2018|
AnswerShow all 2 answers
Response from Rebecca S | Reviewed this property |
I didn’t see any balconies, and my window basically looked right into a brick wall, no view at all.
1
Vote
Room Tips
"We had a back patio view. It was OK"
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"The Suit is the best! Highly recommended."
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"top floor ( 4th ) rooms are very warm ."
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"Upper floor ..."
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