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Pullman Brussels Centre Midi Hotel

Traveller (944)
Room & Suite (320)
Dining (57)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
Property amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room service
Spa
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Sauna
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Green
HOTEL CLASS

Location

Full view
97Great for walkers
Grade: 97 out of 100
60Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
2,049Reviews
984Photos
40Q+A
100Room tips
Traveller rating
  • 1,113
  • 722
  • 136
  • 52
  • 27
Time of year
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Popular mentions
Location, very good, if you arrive from the airport. Just take the train to the hotel and few steps later you are at the entrance of the hotel. The front desk is not a standard front desk, which cn confuse a little, but with very nice and helpful staff. Check-In smooth less.
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Response from Gregory_Marchand, General Manager at Pullman Brussels Centre Midi Hotel
Responded today
Dear Madam, Thank you for choosing Pullman Brussels Centre Midi and for providing us with your valuable feedback. I very much regret to have read of the disappointment as expressed pertaining to the service in our bar. On the outset, please accept my deepest apologies for the disappointment caused. This is truly not a representation of our regular services. We take great pride in offering the highest levels of care and hospitality to all our guests. After reading your comments it is evident that we have fallen short of the expectation that we have set for ourselves and which you are certainly entitled to expect. Rest assured that your review will be discussed with all those involved and that we will put the necessary actions in place to prevent any recurrence. Whilst your bar experience was disappointing I am pleased to know that you enjoyed our convenient location and that you experienced the service at the reception as nice and helpful. I truly hope that you will give us another opportunity so we can demonstrate the excellent service that so many of our guests are accustomed to. Yours sincerely, Grégory Marchand General Manager
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Fab hotel, great location. Lovely room and bathroom with great view of the railway. Really loved the eco feature of not having the room serviced in exchange of a 10 euro voucher to spend in the restaurant/bar.
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Response from Gregory_Marchand, General Manager at Pullman Brussels Centre Midi Hotel
Responded 5 days ago
Dear Sir/Madam, Thank you very much for this great review of your stay at the Pullman Brussels Centre Midi ! Your compliments have been very much appreciated by both me and the team and it’s a real pleasure for us to know that you enjoyed our services. I would also like to thank you for mentioning our environmental initiative of not having your room cleaned in exchange of a voucher that can be used in our F&B outlets. We are also very enthusiastic about this great initiative. We will continue our efforts in line with Accor’s sustainable development program ‘Planet 21’ and together we hope to contribute to a better world. We look forward to welcoming you back on your next trip to Brussels! Sincerely, Grégory Marchand General Manager
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For a weekend stop-over near enough to the old city for daily expeditions, this was excellent, hence the 'very good value' rating. But the room service was ridiculously patchy, with different items randomly missing every day (still water, milk, bathroom items - and, once, cups)
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Response from Gregory_Marchand, General Manager at Pullman Brussels Centre Midi Hotel
Responded 1 week ago
Dear Sir/Madam, Thank you for choosing Pullman Brussels Centre Midi and for providing us with your valuable and elaborate feedback. We are pleased to know that you enjoyed most aspects of your stay. From our excellent location to our courteous staff at the Front Desk. We do however regret your disappointment in our room service and the service in our bar. I have shared these comments with all parties involved and we will do our utmost to solve this issue and prevent future disappointment. Our sincere apologies for the disappointment caused. Thank you for communicating your experience to us and I sincerely hope that we may welcome you back here at Pullman Brussels Centre Midi to show you a better example of our service. Sincerely, Grégory Marchand General Manager
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Excellent hotel. Great location. Nice place. Good breakfast. Room are spacious and very comfortable. Good shower. Clean and rich-looking decoration. Solid place. Would definitely use again. Nice reception. Welcoming. Right at Midi station. Perfect to catch Eurostar
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Response from Gregory_Marchand, General Manager at Pullman Brussels Centre Midi Hotel
Responded 2 weeks ago
Dear Sir/Madam, We would like to thank you for this kind comment about your stay at our hotel. We are very pleased to know that we have reached your expectations ! Your compliments and comments have been very much appreciated by all of our team and it is a real pleasure for us to know that you enjoyed our services. We are looking forward to welcoming you back at the Pullman Brussels Centre Midi and we hope that your next visit will be as pleasant as the previous one. Kind Regards, Grégory Marchand General Manager
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This place was a great find, it literally couldn’t be any closer to the euro tunnel if you tried. A 30 second walk outside the station and you’re there. It was blissfully quiet even though so close to the trains, perfect for jumping on the metro and exploring the city. The rooms
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Response from Gregory_Marchand, General Manager at Pullman Brussels Centre Midi Hotel
Responded 2 weeks ago
Dear Sir, Thank you for taking the time to share your experience! I am delighted that you appreciated our location as well our soundproof rooms. We are very much committed to the satisfaction of our guests and I took good note of your comment regarding the heating. We thank you as well for your kind recommendations and the 5 star rating. It's our hope that we will have the opportunity to welcome you back in the near future. Kind regards, Grégory Marchand General Manager
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Photo provided by managementPullman Brussels Centre Midi Hotel
Deluxe room king size bed
Vista da cidade
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12345664
Do the rooms have USB charging points or will i need a plug adaptor?
Dear Sir, Unfortunately our rooms do not hold an USB charging point. We recommend you to bring a plug adaptor. While we have a few in stock, I cannot promise their will be one available. Trust to have informed you sufficiently. Kind Regards, Emmelie Merkx Quality & Guest Relations
0 votes
Dear Sir, My sincere apologies, it seems that your question was overlooked. Despite the delay I hope we can still be of service. Please be advised that we do have interconnecting rooms. Mostly Classic Double rooms, that connect with a Classic Twins. However it's not the typical interconnecting room as the rooms are connected via a small vestibule. If you have any other questions please do not hesitate to contact our welcome team. Kind Regards, Emmelie Merkx Quality & Guest Relations
0 votes
What toiletries are provided?
Yes. Small bottles of shower gel, shampoo, conditioner, body lotion
0 votes
Is there a fridge in every room?
Our Superior Room with City View had a fridge (minibar with free still & sparkling water, otherwise empty for you to use - it was mid-30s when we were there!!)
0 votes
Show all answers
Yes, trains run between Schiphol airport to Bruxelles-Midi station. It’s about a two hour journey. The hotel is connected to the station.
1 vote
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1234568
"All rooms are perfect! Fantastic sleep quality!"
"Higher floors give a good view and are further away from the possible noise of the station"
"926- great suite"
"There are rooms with a view, and rooms with window towards an enclosed space."
"Ask for city views and if you prefer bath to shower"
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PRICE RANGE
US$107 - US$254 (Based on Average Rates for a Standard Room)
LOCATION
BelgiumBrussels
NUMBER OF ROOMS
237
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