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Le Merceny Motel

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Chaussee d'Arlon 4, Bastogne 6600 Belgium
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About

#1 of 7 hotels in Bastogne
Location
Cleanliness
Service
Value

Le Merceny Motel is an excellent choice for travellers visiting Bastogne, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.

Rooms at Le Merceny Motel offer a flat screen TV, a minibar, and air conditioning providing exceptional comfort and convenience, and guests can go online with free wifi.

A convenience store, baggage storage, and newspaper are some of the conveniences offered at this hotel. Breakfast buffet will also help to make your stay even more special. If you are driving to Le Merceny Motel, free parking is available.

Nearby landmarks such as General George S. Patton Memorial (0.1 mi) and Naturane (0.3 mi) make Le Merceny Motel a great place to stay when visiting Bastogne.

While you’re here, be sure to check out Au Soleil De Tunisie Bastogne, one of the seafood restaurants that can be found in Bastogne, which is a short distance from Le Merceny Motel.

Best of all, Le Merceny Motel makes it easy to experience some great Bastogne attractions like Mardasson Memorial, which is a popular historic site.

Enjoy your stay in Bastogne!

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Full view
Property amenities
Free parking
Electric vehicle charging station
Free High Speed Internet (WiFi)
Wifi
Coffee shop
Business Centre with Internet Access
Baggage storage
Convenience store
Breakfast buffet
Newspaper
Non-smoking hotel
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Room features
Soundproof rooms
Air conditioning
Desk
Safe
Seating area
Refrigerator
Flatscreen TV
Bath / shower
Telephone
Bottled water
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, French
254Reviews2Q+A31Room tips
Traveller rating
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Popular mentions
CL5309 wrote a review Dec 2019
California247 contributions204 helpful votes
My wife and I travel extensively worldwide and have lived abroad in Europe. This hotel experience was notable for the subtle, yet obvious rudeness and incompetent service (intentional or not) to anyone who has traveled or lived in a foreign country. I would not recommend this hotel to anyone, particularly Americans. The young lady running checkin (long blonde hair) had confirmed two adjacent rooms in the reservation - having worked in the hotel business - my wife knew this is not always possible to accommodate, thus the request and positive confirmation. Upon checkin, the lady at the desk pretended not to speak English. My wife asked in German if she spoke German and she shook her head “no”. After a long pause, the checkin lady became suddenly fluent in English. (Sorry we only speak German and Spanish in addition to English) So we were assigned the furthest rooms from each other (note each room is max 2 people, with no connecting rooms). Parking was, in fact, free - just park in gas station parking lot. The gas station and convenience store was also handy. Rooms themselves were fine and as expected (think Holiday Inn). No WiFi info provided at checkin though heavily advertised as available and free...so much for free WiFi, we had to use our own data plan from a local SIM card. Every other hotel on the planet with free WiFi gives you the key at checkin or posts in the room - the name of the WiFi was not obvious - I think it is the one that is Q8?!? Breakfast included and fine. Only one table (made up for 2 people - we had 4 and lots of open tables) made up with silverware, plates, etc. The same lady who checked us in was in the hotel office with a young man (short dark hair) - I asked politely for help (or at least tell me where to get my own plates - I don’t mind). He grudgingly got up and helped. I clearly asked for the still water in English and German “was it the red or blue cap?”. We assumed blue which is typical but he told us red (wrong) in front of the lady who must’ve forgot English overnight. Long story short, for a city that obviously lives for tourism, their open disdain and indifference to foreigners was shameful. I would not stay here again or recommend to anyone. If you find this review helpful please click the thumbs up so I may know how to write the most helpful reviews.
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Date of stay: December 2019Trip type: Travelled with family
3 Helpful votes
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Response from Mario S, Owner at Le Merceny Motel
Responded 19 Jan 2020
Dear CL, Thank you for your review. We are sad and surprised to read about your stay. We started operating this motel about 10 years ago. As you can see from the many reviews, the staff has worked hard to provide a great service throughout the years. From your comments, I understand your experience was not up to your expectations. Even though I have full confidence in my team and prior to getting their version, I would like to apologize. Having had many US travelers in December as well as over the years, I can ensure you that everyone is very welcome at our motel and we also try to go the famous extra mile to make the stay as good as possible. I will review all your points in detail with the staff. Idea is to continously try to get better. Would it be possible to contact you once I've reviewed this case? Best regards, Mario Schmit / Owner
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jolup wrote a review Oct 2019
Alingsas, Sweden144 contributions75 helpful votes
Modern and clean hotel within walking distance to town center, but also with a convenience shop with fast foods attached to the service station in the same building. In addition, there is a very good restaurant adjacent. Only minus: There is no lift - you have to tote your suitcase(s) up the long stairs.
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Date of stay: September 2019
Location
Cleanliness
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Response from Mario S, Propriétaire at Le Merceny Motel
Responded 27 Jan 2020
Dear Jolup, Thank you for your kind review. The lift is indeed not available but we ask our staff of help with luggage if needed. We hope to see you again in the future. Best regards, Mario Schmit
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mdbusapp wrote a review Oct 2019
Frederick, Maryland33 contributions7 helpful votes
We are so impressed with this place. As an American, it was a little weird having a motel at a gas station/convenience store, but it really works! Rooms are clean and very modern, bed was very nice, nice bath and awesome shower. Only 8 rooms, very close to Tourist Info, convenient to restaurants and McAuliffe Square for walking. The convenience store downstairs is so......convenient. Would stay here again in a heartbeat.
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Date of stay: October 2019Trip type: Travelled as a couple
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Response from Mario S, Propriétaire at Le Merceny Motel
Responded 27 Jan 2020
Dear mdbusapp, Thank you so much for your kind review. Our staff tries hard every day to provide the best possible service. I will let them know ... ;-) We would be happy to see you again. Warm regards, Mario Schmit
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eurocarpaul wrote a review Oct 2019
Los Angeles, California188 contributions125 helpful votes
I was initially hesitant when I learned this motel was co-located with a petrol station and convenience store. I was wrong. It has a fantastic location convenient to the town and the war museum. They have 8 very modern and comfortable rooms that happen to be located above the food shop of the petrol station. They also offer breakfast with the rooms. The rooms are super clean and modern sleek. The shower is large and very nice. For our one night stay, I have no complaints at all.
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Date of stay: October 2019Trip type: Travelled as a couple
1 Helpful vote
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Response from Mario S, Propriétaire at Le Merceny Motel
Responded 27 Jan 2020
Dear eurocarpaul, Thanks so much for your great review. We are glad you enjoyed the stay. We would be happy to welcome you again. Best regards, Mario Schmit
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bested79 wrote a review Aug 2019
Ghent, Belgium38 contributions41 helpful votes
Hotel is well situated and clean. It has friendly staff, free parking, big rooms and bathrooms, all amenities and good breakfast. It would have been great to also have terrace in rooms. Nevertheless best value for money for stays in Bastogne.
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Date of stay: August 2019Trip type: Travelled with family
1 Helpful vote
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Response from Mario S, Propriétaire at Le Merceny Motel
Responded 27 Jan 2020
Dear bested79, Thanks much for your review. We are glad you enjoyed your stay. Hope to see you again. Kind regards, Mario Schmit
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PRICE RANGE
US$92 - US$105 (Based on Average Rates for a Standard Room)
LOCATION
BelgiumWalloniaThe ArdennesLuxembourg ProvinceBastogne
NUMBER OF ROOMS
8
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Frequently Asked Questions about Le Merceny Motel
Which popular attractions are close to Le Merceny Motel?
Nearby attractions include McAuliffe Square (0.3 miles), Au Pays d'Ardenne Original Museum (0.2 miles), and General George S. Patton Memorial (0.1 miles).
What are some of the property amenities at Le Merceny Motel?
Some of the more popular amenities offered include free wifi, free parking, and breakfast buffet.
Which room amenities are available at Le Merceny Motel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at Le Merceny Motel?
Yes, free parking is available to guests.
What are some restaurants close to Le Merceny Motel?
Conveniently located restaurants include Jan Thai, Il Vinci, and Wagon Leo.
Is Le Merceny Motel located near the city centre?
Yes, it is 0.3 miles away from the centre of Bastogne.
Which languages are spoken by the staff at Le Merceny Motel?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Le Merceny Motel?
Many travellers enjoy visiting Mardasson Memorial (1.2 miles).