We went as a family (2 couples) for an overnight stay. The hotel is very close to the centre of Gent, the staff were very friendly. We only had drinks and the service was good, although a little slow due to only one server on duty.
A lovely hotel, right in the center of Ghent. Room was spacious, comfortable and very quiet. And the location can't be beat - right in the center of Ghent. Another plus - the Christmas Market was right outside the door.
The location is excellent but they have some odd habits. Firstly, there were two members of staff at the desk but one totally ignored us. When we were eventually seen the receptionist offered us breakfast at 21 euros per AM but the next day we heard him offering breakfast for…
We always stay here when we visit Ghent, which is usually around 4 times each year. It is a lovely hotel to stay at. The staff are very helpful and knowledgeable about the city. There is actually an outdoor swimming pool there which has to be a first. Lovely courtyard to sit in…
So 80 euros charged to my bill, to see if I noticed? It is "policy" at this hotel to put those charges on "guests" bills and "remove them on checkout". Huh? Policy? The "our guests are suckers" policy? The "let the buyer beware" policy? The "policy of unauthorized charges"?…
"Room 2019 is lovely but noisy at night during the winter festival and markets. In fact this whole side will be noisy."
"book executive room with the view on the square"
"Interconnecting rooms great if you have teenagers."
"Choose a higher floor."