We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hotel Heritage - Relais & Chateaux

Travellers' Choice award winner
#5 of 98 Hotels in Bruges
GreenLeadersBronze level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Heritage - Relais & Chateaux
Hotel Heritage - Relais & Chateaux
Panoramas (5)
View Map
{"widget":{"name":"ibex_baseline_photo_carousel","template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_baseline_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,569 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,204: English reviews
Sydney
Reviewed yesterday NEWvia mobile

My husband and I stayed at Hotel Heritage for 1 night during January 2017 and were blown away with the quality of service & amenities. Upon arrival we were shown to our room, where the lovely lady working the concierge explained how all the in room features & fixtures worked, and we were presented a small hamper of goodies including...

 Report
Helpful?
Thank gld1310
Reviewed yesterday NEWvia mobile

This is an impeccable hotel just a minute's walk from the heart of Bruges. The room was delightful, if a little small. We had a very memorable G and T in the bar when we arrived. Shame the restaurant was closed while we were there (and particularly disappointing that the management did not inform us of this until we had...

 Report
Helpful?
Thank Ndh62
Barnstaple, United Kingdom
Reviewed 4 days ago NEW

We stayed 3 nights, our room was one of the more basic rooms but even so it was beautifully decoprated and was a good size with a large very comfortable bed and good quality linen etc. It was spotlessly clean, had a superb bathroom; it was exceptionally peaceful considering it was so close to the main square. We were made...

 Report
Helpful?
Thank countrycompo
Oxford, United Kingdom
Reviewed 4 days ago NEW

Location is excellent, staff are fantastic. Having a Tesla charger in this location is great the car was valet parked and fully charged for us. We stayed in a junior suite on the top floor with a great view of the Bell Tower. All the attention to detail is fantastic, the port and whisky decanter delivered every night is a...

Review collected in partnership with Relais & Chateaux
 Report
Helpful?
Thank davidmY3464AD
United Kingdom
Reviewed 5 days ago NEW

Hotel Heritage is tucked away in an unassuming side street, just a few steps from the central market square and all the restaurants and bars. Step inside and you are in another world of warm comfort , exquisite interiors and welcome at every turn. Friendly and attentive staff, beautiful rooms and heavenly beds all contribute to an extremely pleasant and...

Review collected in partnership with Relais & Chateaux
 Report
Helpful?
Thank Maravedi77
Malmo, Sweden
Reviewed 1 week ago

Incredible hotel, beyond our expectations, and we expected luxury! The hotel made our trip to Bruges unforgetable. The location is perfect, the rooms are perfect, the service is perfect, staff are extremely friendly and professional

Review collected in partnership with Relais & Chateaux
 Report
Helpful?
Thank 443tomasf
Reviewed 2 weeks ago via mobile

We stayed at the Hotel Heritage with my girlfriend for our 1 year anniversary and the stay was wonderful! The hotel staff was so friendly and available to help us with anything we needed. They treated us perfectly with welcome drink, small chocolates and other very kind attentions. I have been to a lot of 5 star hotels around the...

 Report
Helpful?
Thank Gilles M
Managerheritage, Public Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for this wonderful reccomendation We are honored that you decided to celebrate your anniversary here with us at Hotel Heritage and that we could make this day very special for you. We are delighted that you enjoyed your stay here with us and the personalized service by our dedicated staff. We hope to see you again in the...

London, United Kingdom
Reviewed 3 weeks ago

Brugge has so much charm, we were happy to have found this hotel, which mirrors what you feel walking the streets of this jewelbox of a town. The public rooms are decorated beautifully, and we certainly enjoyed sitting by the fireplace in the parlour after our exploratory walks. Our room (22) was comfortable, with a solid fold out couch for...

Review collected in partnership with Relais & Chateaux
 Report
Helpful?
Thank Nanette P
Managerheritage, Public Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for such a wonderful review. We ar every please to hear that you enjoyed your stay here with us in beautiful and historical bruges. Our level of luxury is one of our most noticable qualities next to our centralized location and our sumptuous buffet breakfast. We look forward to welcoming you again in the future, when returning do...

Meulebeke
Reviewed 4 weeks ago

Excellent hotel. Very warm welcome with a drink offerde by the owners. Nice hotel staff and owners, very clean. Nice room with coffee making facilities. Althouhg in the city center, no noice in the hotelrooms. Excellent breakfast. It is very comfortabele you can drive in front of the hotel by car and the staff takes further care of it.

Review collected in partnership with Relais & Chateaux
 Report
Helpful?
Thank Defour
Managerheritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for all these kind words. We are happy to hear that you enjoyed your stay here with us in Bruges. Our location in the city is one of our best features next to our sumptuous buffet breakfast and our dedicated staff. We hope to have the pleasure of welcoming you again in the future

Edinburgh, United Kingdom
Reviewed 16 December 2016

This hotel was everything I hoped it would be superb service, rooms, staff, location and I wouldn't hesitate recommending it. I would have liked to given it a higher rating but unfortunately, and after reading rave reviews of the hotels restaurant my wife and I were very underwhelmed with the 5 course meal we had with wine accompanying each course....

 Report
Helpful?
Thank royhuntley5
Managerheritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for sharing your experience with us. Our guests experiences are very important to us to help us improve our products and services. We are sorry to hear that the trio of crab did not meet your expectations. Your comments will be taken into careful consideration. We are however delighted to hear that you enjoyed your stay at our...

971 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (536)
Viewed
Hotel & Grounds (110)
Viewed
Room/Suite (165)
Viewed
Family/Play Areas (2)
Viewed
Dining (48)
Viewed
Bathroom (32)
Viewed
View from Room (7)
Viewed
Pool/Beach Area (1)
Viewed
0:48
Videos (3)
Viewed
Other (168)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (388)
Viewed
Amenities (40)
Viewed
Deluxe Room (64)
Viewed
Dining (44)
Viewed
Suite Overlooking the Belfry Tower (77)
Viewed
Suite Overlooking the Theatre Building (70)
Viewed
Superior Room (50)
Viewed
The Hotel (43)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (47)
Viewed
Room/Suite (13)
Viewed
Hotel & Grounds (18)
Viewed
Dining (12)
Viewed
Bathroom (3)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Bruges hotels
0.2 mi away
Hotel Prinsenhof Bruges
0.2 mi away
Hotel Dukes' Palace Bruges
0.2 mi away
Grand Hotel Casselbergh Bruges
Show Prices
Show Prices
Show Prices
0.3 mi away
Hotel van Cleef
Hotel van Cleef
#1 of 98 in Bruges
278 reviews
0.2 mi away
Relais Bourgondisch Cruyce - Luxe Worldwide Hotel
0.3 mi away
Pand Hotel Small Luxury Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Perfectly situated near the Market Place, the four star boutique Hotel Heritage Relais & Chateaux is within walking distance of the city's most desirable sites, including the theatre district, shopping district, gourmet restaurants, and popular tourist attractions, such as the Belfry Tower, the Church of Our Lady, the Basilica of the Holy Blood as well as all of the historic museums. Isabelle and Johan Creytens together with all the team, are very pleased to welcome you very soon at Hotel Heritage! ... more   less 

Additional Information about Hotel Heritage - Relais & Chateaux

Address: 11 Niklaas Desparsstraat, Bruges 8000, Belgium
Region: Belgium > Flanders > West Flanders Province > Bruges
Price Range: £138 - £453 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Heritage - Relais & Chateaux 4*
Number of rooms: 22
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Priceline, Booking.com, Travelocity, Cheap Tickets and Agoda so you can book your Hotel Heritage - Relais & Chateaux reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Heritage - Relais And Chateaux
Heritage Hotel Bruges
Hotel Style:
#2 Business Hotel in Bruges
#2 Green Hotel in Bruges
#3 Romantic Hotel in Bruges
#4 Luxury Hotel in Bruges
#6 Family Hotel in Bruges
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Heritage - Relais & Chateaux staff and other travellers.
9 questions
Ask a question

See all questions (9)

Questions? Get answers from Hotel Heritage - Relais & Chateaux staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in room 31, it was a lower priced room but it was still very good.”
 of 5 bubbles countrycompo, 19 Jan 2017 | Read review
“Room 22 has a pocket sliding door into the bathroom with a motion detecting on (but not off) system. When getting up in the middle of the night to use the facilities, all the lights will go on, and you may not be able to fall back to sleep readily. In addition, to turn the lights off in the middle of the night, the sliding door must be fully closed. To do so, a little push is needed to engage the door fully, and is quite noisy in the middle of the night, in an otherwise silent room. The management seriously needs to rework this situation in an otherwise perfect room.”
 of 5 bubbles 683nanettep, 2 Jan 2017 | Read review
“Our room faced the street but we didn't hear any sounds from outside. ”
 of 5 bubbles Cyclingknitter, 15 Oct 2016 | Read review
“Some of them are a little small, but more than made up for by the opulence bed, furnishings and style - all wirelessed up too, with ipads in the rooms”
 of 5 bubbles Horsewithnoname1, 15 Sep 2016 | Read review
“Rooms 42 & 43 on the upper floor are excellent.”
 of 5 bubbles 917dennisw, 14 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay