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Hotel Heritage - Relais & Chateaux

1,775 reviews
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Traveller (641)
Room & Suite (518)
Dining (123)
Overview
  • Excellent80%
  • Very good16%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“le mystique”(29 reviews)
“bose radio”(22 reviews)
“the main square”(129 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Offers from Hotel Heritage - Relais & Chateaux
Special Offer: Third night FREE
Rooms
5 Mar6 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,775)Write a Review
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All reviewsle mystiquebose radiothe main squarenespresso machinebeautiful hotelweather reportevery eveninglittle touchesquiet streetturn down servicehotel restaurantchampagne breakfasteach morningexcellent locationdeluxe roomsitting roombeautiful room
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591 - 595 of 1,323 reviews
Reviewed 21 August 2014

hotel heritage I had a brief, one night stay here in August 2014 (room 33). The Heritage hotel is well located in old town Brugge, in a quiet side street. it is not an imposing place, with a modest lobby and small lift. The room...More

2  Thank Andy Hayler
Response from Managerheritage, Manager at Hotel Heritage - Relais & ChateauxResponded 23 August 2014

Oh yes indeed: our location is super central and we have the fastest Wifi in Bruges. Learn more about our high speed connection on Hotel WiFi test! We apologize for the inconvenience you experienced on the airconditioning which is working properly again now! Thank you...More

Reviewed 20 August 2014

The staff were friendly and service very prompt. Bedrooms were at the luxury end and lots of little nice touches, loved the chocolates, that made it a very enjoyable stay.. The bedroom was large and well equipped. There is also a shared sun veranda you...More

Review collected in partnership with this hotel
1  Thank MikeB B
Response from Managerheritage, Manager at Hotel Heritage - Relais & ChateauxResponded 23 August 2014

Thank you for your positive words! We look forward to your return to Bruges in the not too distant future!

Reviewed 17 August 2014

A beautiful room with first rate service. Room was elegant with fine linens, beautiful marble bath with heated floors, and, a great view. Staff was very attentive and helpful with reservations and suggestions. Everyone went our of their way to enhance our stay. A very...More

Thank Lee M
Response from Managerheritage, Manager at Hotel Heritage - Relais & ChateauxResponded 19 August 2014

We are delighted to know that you had a 'first class' stay with us! Indeed, all our marble bathrooms have heated floors & Durance toiletries. Our handmade, comfortable Nislon beds are made up with the most luxury & finest linen for a night in dreamland.......More

Reviewed 17 August 2014

It doesn't get much more convenient than this. Just off the main square, this beautiful boutique hotel is a great place to get the perfect night's sleep in a peaceful oasis. Tasty breakfast, nice bar, inviting sitting areas, as well as the best chocolates on...More

Thank GlobalLove247
Response from Managerheritage, Manager at Hotel Heritage - Relais & ChateauxResponded 19 August 2014

Yes, our hotel is central located near the Main Square, many other highlights and close to many canals. You can't leave Bruges without to taste the best chocolate of the World, simply part of our services.... Thank you for your kind words ans sharing it...More

Reviewed 16 August 2014

We have travelled the world many times and stayed in all different types of hotels ranging from 4 to 5 star. The heritage Hotel has just set the new bench mark for excellence. This unique boutique hotel boast luxury accommodation, location and outstanding staff. The...More

Thank Paula P
Response from Managerheritage, Manager at Hotel Heritage - Relais & ChateauxResponded 19 August 2014

Our entire team, and myself, are so happy to read your review and to read that you had such an exceptional stay with us! Oh yes, at the Heritage we all love to treat our guests, and try to make each stay a memorable one!...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$204 - US$676 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Bruges
#2 Green Hotel in Bruges
#3 Romantic Hotel in Bruges
#4 Luxury Hotel in Bruges
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$204 - US$676 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Bruges
#2 Green Hotel in Bruges
#3 Romantic Hotel in Bruges
#4 Luxury Hotel in Bruges
Room types
Suites, Non-Smoking Rooms
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Traveller (641)
Room & Suite (518)
Dining (123)
Pool & Beach (1)
Amenities (42)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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colinsp2013
1 September 2017|
AnswerShow all 2 answers
Response from J-Creytens-Owner-GM | Property representative |
Dear Mr Spires, Thank you for your message and you interest in our fine dining restaurant. I'm afraid our restaurant is closed on sunday 08/10 and monday 09/10. I have now made a restaurant booking for you on tuesday the... More
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emmar0therham
6 October 2015|
Answer
Response from J-Creytens-Owner-GM | Property representative |
Dear on sunday, all museums and attractions are open also many shops are open always at your disposal for any furtherinformation. best regards Johan
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Gwynne W
11 August 2015|
Answer
Response from VincentLabrosse | Property representative |
Dear Mrs Wales, We are very sorry for the mistake. We do have your reservation at 7pm for September 11th. If you should have any further questions, please do not hesitate to contact us. Kind regards, Loes Govaert... More
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Room Tips
"We were in room 32."
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"Room 17 is great- see description above"
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"great space, lovely furnishings, very comfy bed with duck feather duvet and pillows enclosed in a very quiet..."
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"Simply tell the hotel your needs when you make your booking. I am confident they will try to accommodate you."
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