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Hotel Mercure Oostende

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285 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Reviewed 4 days ago NEWvia mobile

Modern, clean, quiet with friendly staff. The room was surprisingly good size given the building size. Rooms have fairly modern trendy fit out. However it's not carpeted (hard floor) so can be cold in winter. Would be nice to provide some slippers. Location is good a few minutes walk from centre.

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Helpful?
Thank Frank H
Rita P, General Manager at Hotel Mercure Oostende, responded to this review

Dear Guest, Many thanks for having taken the time to write this comment. Only in this way we can improve our service. a very good idee for the slippers ! We look forward to welcoming you again should your travel bring you back to Ostend in the future. Yours sincerely, R. Poissonnier General Manager

London, United Kingdom
Reviewed 2 weeks ago

Efficient but not friendly....not much of a welcome after 7 hours of travelling. ? because we were English post brexit or just city centre brusqueness. Either way if anywhere else had twin rooms would try elsewhere. Soft beds, outside noise, too expensive after refit...better as the old Ramada.

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Helpful?
Thank 629lawrencey
Rita P, General Manager at Hotel Mercure Oostende, responded to this review

Dear Guest, Many thanks for having taken the time to write this comment. Only in this way we can improve our service. Sorry to hear that the team was not friendly these is something that I pay a lot of attencion. I hope whenever you decide to come to Belgium again you will consider our hotel for accommodations. Best regards,...

Tunbridge Wells
Reviewed 5 weeks ago

The hotel is very close to the restaurants, bars, promenade, fishmarket etc so is conveniently situated. The room was comfortable, good wifi, good buffet breakfast, bar open in the evening. Generally efficient staff and everywhere very clean. The parking system (for 20 Euros) is based on getting a key from reception and leaving a 30 Euro deposit, and then driving...

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Thank Kigoma
Reviewed 5 weeks ago

Very nice Hotel ++ Close to Kursaal Oostende ++ We received a free upgrade to a luxury room ++ Parking reservation possible ++ Bar closes at midnight -- Breakfast simple but OK Overall we enjoyed staying there.

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Thank Dirk K
Grimsby, United Kingdom
Reviewed 5 weeks ago

Stayed here previously, great location, clean and comfortable, brilliant breakfast. This hotel is located about 50yds from the tram stop so is an ideal location for Oostende Shops, Beach and Restaurants. I could not help but notice that most of the staff were here on our previous visit last year, which tells its own story that the Mecure is a...

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Thank David C
London, United Kingdom
Reviewed 24 October 2016

The whole stay was very enjoyable, the reception staff were extremely friendly and helpful (thanks MO), the rooms spotlessly clean and the breakfast was very good, buffet style, with a very good range of items available. Looking forward to my next stay!!.

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Thank bigal4u
Bern, Switzerland
Reviewed 22 October 2016 via mobile

Noisy and very thin wall between rooms ...... you ear everything from other rooms a real joke, not very clean ! I'm an Accor Gold Member and I must admit this hotel is not a standard of a 4* at all ...... avoid !

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Helpful?
Thank Erick C
Rita P, Manager at Hotel Mercure Oostende, responded to this review

Thank you for taking the time to tell us about your experience at the Hotel Mercure Oostende. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured...

Manchester, United Kingdom
Reviewed 24 September 2016

Enjoyed a two day stay at the Mercure. Standard twin room had comfy beds and all the amenities but perhaps a bit small. Breakfast was excellent apart from one grumpy waitress on one morning. Location good as a base for travelling throughout West Flanders. Best to pre-book parking facility which is close by and very secure. Manager Mo was friendly...

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Thank Alan G
Reviewed 22 September 2016 via mobile

Very nice and modern hotel in the center of Oostende - within walking distance to every thing in the city: train station, marine, night life, the beach. Stuff are welcoming and helpful. Rooms could be bigger but include all required amenities. No hotel parking but there is a public parking less than 3 minutes walking away (for about 22€ a...

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Thank Gershon C
Worcester, United Kingdom
Reviewed 16 September 2016

Stayed her on a business trip The hotel is in the centre of Ostend and although the advertising leads you believe it has parking, it does not. You rely on street parking - though I did find a place in a nearby street. The rooms are quite nice, very clean and tidy and new - I had an upgraded one...

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Thank peetajohn

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Our cosy hotel is located in Ostend city centre, within a stone's throw of the Kursaal Oostende Casino and beach. Each of our 90 rooms has free Wi-Fi, TV with movie channels, safe, fridge, tea & coffee making facilities, and en-suite bathroom with hairdryer. The premtime cafe offers a seasonal menu or meet up with friends or colleagues in our bar. ... more   less 

Additional Information about Hotel Mercure Oostende

Address: Leopold II-laan 20, Ostend 8400, Belgium (Formerly Ramada Ostend)
Region: Belgium > Flanders > West Flanders Province > Ostend
Price Range: £57 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mercure Oostende 4*
Number of rooms: 90
Reservation Options:
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Also Known As:
Ramada Ostend Hotel Ostend
Ramada Hotel Ostende
Ostende Ramada
Ramada Ostende
Hotel Style:
#1 Best Value Hotel in Ostend
#3 Luxury Hotel in Ostend
#5 Romantic Hotel in Ostend
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mercure Oostende staff and other travellers.
5 questions
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Boulder, Colorado

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms at the back - the cheap ones, have a view of the fire escape.”
 of 5 bubbles Kigoma, 4 Nov 2016 | Read review
“Rooms on higher floors are quieter”
 of 5 bubbles bigal4u, 24 Oct 2016 | Read review
“Try the front facing rooms as the ones at the back are overlooked.”
 of 5 bubbles peetajohn, 16 Sep 2016 | Read review
“If you want to park your car don't forget to ask when you make the booking.”
 of 5 bubbles Dirkvd, 13 Aug 2016 | Read review
“Probably quieter at the rear of the hotel”
 of 5 bubbles JohnLKent, 29 Jul 2016 | Read review
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