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Pine Cliffs Ocean Suites, a Luxury Collection Resort & Spa, Algarve

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Traveller (140)
Room & Suite (60)
Dining (26)
Certificate of Excellence

About

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Certificate of Excellence
Luxury living meets Portuguese at Pine Cliffs Ocean Suites, a Luxury Collection Resort & Spa, Algarve, a hotel resort in Albuferia, Portugal near the shores of the Atlantic Ocean.
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Property amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf course
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Tennis Court
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Kitchenette
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Luxury
Trendy
HOTEL CLASS
Hotel links
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Location

Full view
71Somewhat walkable
Grade: 71 out of 100
14Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
Contact
Praia Da Falesia Pinhal do Concelho, Albufeira 8200-593 Portugal
Name/address in local language
Getting there
Faro Airport13 mi
Portimao Airport20 mi
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128Reviews
275Photos
16Q+A
17Room tips
Traveller rating
  • 68
  • 24
  • 24
  • 6
  • 6
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Popular mentions
For starters, the property itself and location is spectacular. But... rooms are not suites. They're 1 bedroom with a very awkward bathroom separated by a glass door. Not sure why they call them suites - they're not. Service at the hotel was pretty good (not great) and the
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Response from pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Ocean Suites, a Luxury Collection Resort & Spa, Algarve
Responded 6 days ago
Dear DKNY74, First of all, thank you for taking the time to review your recent stay at the Pine Cliffs Ocean Suites, a Luxury Collection Resort. We are very lucky indeed to have such a location on top of the cliffs, overlooking the beautiful Falesia beach, and we would like to thank you for highlighting this on your review. We do regret to learn that we weren’t able to meet your expectations in regards to the accommodation. In this sense, we would like to inform you that at the Ocean Suites property we have two different types of suites: Junior Ocean Suites, that are slightly bigger than a normal hotel room, and which we believe it was the room you have booked; and Ocean Suites with one or two bedrooms, which are composed by a full kitchen with an eating and living area, plus the separate bedrooms. If you ever consider giving us the pleasure of welcome you back in the future, please refer to our reservations department in order to get a more suitable accommodation option assigned. Please note that your remarks regarding the food quality were promptly shared with the head of department in order to implement improvement measures. Best regards, Guest Relations Team
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Beautiful hotel, the suites were perfect and would absolutely recommend going. Would recommend though walking down to a supermarket and getting some snacks and maybe even drinks (WATER!!) because everything comes at an extra charge. In the ocean suites area it’s so nice and
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Response from pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Ocean Suites, a Luxury Collection Resort & Spa, Algarve
Responded 4 weeks ago
Dear Hills2020, Thank you for taking the time to share your candid review regarding your recent stay at the Pine Cliffs Resort. We are delighted to learn that your stay was up to your expectations and that you accommodation met your needs. Thank you again for your comments, which were promptly shared with our management, and analyzed as a way to understand how we can improve and continue to provide an excelent time to all our guests. We look forward to welcome you back in a near future. Warm regards, Guest Relations Team
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We were looking forward to a totally relaxing weekend being spoiled as you only can be in a five-star ambiance. Too high expectations maybe spoiled first impressions. Staff overall super friendly and service minded. However the so called junior suite was not much more than
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Response from pinecliffsAlbufeira, Gestor de Relações com o Cliente at Pine Cliffs Ocean Suites, a Luxury Collection Resort & Spa, Algarve
Responded 13 Jan 2019
Dear BjornxS, Thank you for sharing your comments regarding stay at Pine Cliffs Resort on TripAdvisor. We would like to start by recognizing your compliments regarding our resort team, wish make us proud. Nevertheless, we are disappointed to learn that your experience at our resort did not meet your expectations, and for that, please accept our most sincere apologies. It will be our most sincere pleasure to welcome you back to our resort in the future and assist you by recommending perhaps a different season were you will be able to full enjoy our resort. Warm regards, Guest Relation Team
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We spent a week here in January and were blessed by the good weather. This place suited us perfectly because we like swimming, cycling walking and golf. Swam in the sea with my daughters most days, sea was slightly cold but a lot warmer than the Irish Sea which I swam in on
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Response from pinecliffsAlbufeira, Gestor de Relações com o Cliente at Pine Cliffs Ocean Suites, a Luxury Collection Resort & Spa, Algarve
Responded 13 Jan 2019
Dear castorregg, Firstly we thank you for taking the time to share your recent stay with the TripAdvisor community. We are delighted to be recognized by you but more than that we are delighted to know that all our facilities were suitable for your family and made your stay memorable. Should you have any queries or need help don't hesitate to contact our Guest Relations team. It will be our pleasure to welcome you back. Best regards, Guest Relations Team
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Visited Pine Cliffs and stayed in the Ocean Suites the week after Christmas with my husband and one year old son. The Suite was a one bed with garden access - it was exactly as per the website; pristine clean and tastefully decorated. There was a fully equipped kitchen which was
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Response from pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Ocean Suites, a Luxury Collection Resort & Spa, Algarve
Responded 6 Jan 2019
Dear kathrynh890, First of all we would like to thank you for choosing the Pine Cliffs Resort to spend your family vacation, in this special occasion, New Year’s Eve. We are extremely satisfied to read your review and description of our resort and the Pine Cliffs team is very proud to learn that everything, from the accommodation and facilities to the service provided, including the cleaning and maid service, resort grounds, restaurants, SPA, Porto Pirata and our associates contributed to a most enjoyable stay. We also appreciated your feedback about the points on our service you consider we may improve, and please rest assured that those points were worth of our best consideration and the shared with the head of the departments. We genuinely appreciate your feedback, and we look forward for another opportunity to welcome your family back and to show you the improvements made. Kind regards, Guest Relations Team
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Photo provided by managementPine Cliffs Ocean Suites, a Luxury Collection Resort & Spa, Algarve
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Photo provided by managementPine Cliffs Ocean Suites, a Luxury Collection Resort & Spa, Algarve
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Photo provided by managementPine Cliffs Ocean Suites, a Luxury Collection Resort & Spa, Algarve
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Photo provided by managementPine Cliffs Ocean Suites, a Luxury Collection Resort & Spa, Algarve
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Photo provided by managementPine Cliffs Ocean Suites, a Luxury Collection Resort & Spa, Algarve
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Dear Guest, Thank you so much for your preference on Pine Cliffs Resort. Following to your inquiry, we kindly suggest you to please contact our Loyalty Program Members Customer Service or please call: International: +800 6277 4680 / US & Canada: +1 800 627 7468, who will be able to provide the best guidance accordingly to your preferences. We look forward to welcome you soon! Warm regards, Guest Relations Team
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Dear Guest, Further to your question, and in order to be better informed, please be so kind to contact our reservations or guest relations departments. Thank you and regards Guest Relations Team
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Dear Guest, Further to your question, kindly note that the resort offers several restaurant options, and in front of the resort (walkable)you find some restaurants as well. Should you wish to go into town, Albufeira is located about 15 minutes by car and opposite way from the resort you have Vilamoura which you take about 20 minutes by car. Thank you for contacting us and should you need any further assistance, please contact our concierge directly. Kind regards Guest Relations Team
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Dear Guest, Further to your question, please e informed that the Pine Cliffs Ocean Suites is part of the Pine Cliffs Resort. Albufeira town center is located 10 minutes away by car or taxi. Thank you and should you need any further assistance please do not hesitate to contact us directly. Kind regards Guest Relations Team
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Dear Guest, Further to your question, we will have activities in the resort, however and in order to have the detailed information please contact our concierge so they can send you the activities program. Thank you and kind regards Guest Relations team
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"Ask for quiet area lots of children."
"See my review - not sure if there is one"
"Book the Suites!"
"In the summer avoid rooms overlooking the pools, unless you like the sound of shrieking children."
"Need a suite with chairs on the porch. Also, the junior suites are not really suites"
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PRICE RANGE
US$165 - US$945 (Based on Average Rates for a Standard Room)
LOCATION
PortugalAlgarveFaro DistrictAlbufeira
NUMBER OF ROOMS
148
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