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Polana Residence Hotel

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Polana Residence Hotel
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133 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Edinburgh, United Kingdom
Reviewed 4 weeks ago

Awful and would not recommend to anyone! First room was damp so got moved, not much better. Lumpy pillows, stained, thin towels. Cannot stress how bad this place is. No reception so you need to check-in next door at Hotel California. Also, the location - shockingly noisy till 4am. We wanted a relaxing holiday and booked a premium room -...

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Thank MandaMac70
Reviewed 26 October 2016 via mobile

I refused the first room but took the second one offered. I was dissapointed with it. Location was good on bar street if you don't mind the noise. Otherwise pretty basic. Very uncomfortable bed. Bathroom and balcony were ok but in general, pretty basic.

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Thank Geralyn B
Bilston, England, United Kingdom
Reviewed 24 October 2016

Check in at the Hotel California which is only a few yards from the Polana, we arrived before the 2pm check-in time, but they had a secure room to put our luggage in & we went away for a bit & came back at 2pm. The lady behind the counter was very polite & gave us our room key &...

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Thank Wayne B
County Cork, Ireland
Reviewed 10 October 2016

room was not very modern with a musty smell in the wardrobe. no walk in shower just a bath with overhead shower. bed was clean an tidy which housemaids tidied every day also supplying clean towels. staff were polite an friendly an very helpful

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Thank jeremiahbrendans
Reviewed 2 October 2016 via mobile

Hi my wife and I stayed at this hotel for one week in Sept we booked it before reading the reviews as you can imagine we were concerned as most reviews were bad upon arrival you check in at hotel california it's only about 100 meters on the same street we had no problem checking in it only took a...

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Thank johnnerjoan
Tamworth, United Kingdom
Reviewed 30 August 2016

I can't stress enough don't stay here, don't put yourself through it, it's dirty, unclean, unfit for purpose, unsafe. The place is full of upset people whose holidays have bene ruined by the place. It takes an hour to check in, once you've somehow managed to find out you check in elsewhere. The rooms are unclean, not sold as seen...

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1Thank Gareth230889
Reviewed 27 August 2016 via mobile

Just back from a week stay at the Polana and to be honest it was a hotel I won't be going back to again, the towels and bed clothes weren't changed once in the whole week, the room was tiny, the air con was a disaster, it made a noise like a drone even when it was turned off, no...

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1Thank HYDIS77
Warrington, United Kingdom
Reviewed 24 August 2016

visited august 2016 to start you have to check in at the sister hotel a few doors along Hotel California we arrived at 12.30pm it took an hour to check in the reception area is not air conditioned be warned! staff frazzled and not very friendly. Finally arrived at our room back at the Polana and the room was lovely...

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Thank myra k
Belfast, United Kingdom
Reviewed 18 August 2016 via mobile

My cousin and I are just back from staying at this hotel. We originally booked to stay at the Hotel California but we booked a twin room so they transferred us with a free upgrade to this Hotel. From start to finish the Hotel staff were very nice and helpful and the location was perfect especially if you just want...

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1Thank 606melissam1
Newcastle upon Tyne, United Kingdom
Reviewed 17 August 2016

Stayed here in August 2016 with a group of mates, main reception is 100 yards away in the hotel Calfornia! It was baking hot but sadly the air con wasn't working, it was a split air con fixture and I'm familiar with them so I popped the filter out, bad move, I was covered in dust! It hadn't been cleaned...

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1Thank Graham3467

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Amenities

Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
Official Description (provided by the hotel)
The hotel is located in the vibrant heart of the old town of Albufeira with her restaurants and bars.The hotel is just a few minutes walk from the beach.This, for the most part, recently renovated hotel has a cozy, modern and friendly atmosphere.The hotel has comfortable, tastefully decorated rooms, some with terrace, all with tv and airconditing. In the morning you can enjoy a full continental breakfast.There is 24 hours reception available. ... more   less 

Additional Information about Polana Residence Hotel

Address: Rua Candido dos Reis 32, Albufeira 8200-103, Portugal
Region: Portugal > Algarve > Faro District > Albufeira
Amenities:
Bar / Lounge Beach
Price Range: £28 - £352 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Polana Residence Hotel 2*
Number of rooms: 31
Reservation Options:
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Also Known As:
Polana Hotel Albufeira
Polana Residence Hotel Albufeira, Algarve, Portugal
Hotel Style:
#18 Romantic Hotel in Albufeira
#46 On the Beach Hotel in Albufeira
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Questions & Answers

Here's what travellers have asked, with answers from Polana Residence Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not be fooled by the level when asked if you want standard or premium!”
 of 5 bubbles MandaMac70, 9 Nov 2016 | Read review
“Higher the floor the better, beacause of the nightlife noise.”
 of 5 bubbles wayneb774, 24 Oct 2016 | Read review
“asked for a room with a view but all i got was a wall of hotel which was not very nice. the good thing was it was central an close to beach an all the shops an resturants. ”
 of 5 bubbles jeremiahbrendans, 10 Oct 2016 | Read review
“Use another hotel, don't stay here”
 of 5 bubbles Gareth230889, 30 Aug 2016 | Read review
“Superior are better but you may not get one even if you book and pay for one.”
 of 5 bubbles Chris_HV8806JU, 25 Jun 2016 | Read review
5 of 5
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