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Vila Gale Lagos

Traveller (987)
Room & Suite (265)
Traveller (987)
Room & Suite (265)
Pool & Beach (194)
Overview
Estrada Meia Praia Meia Praia, Lagos 8600-315 Portugal See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
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Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews(687)
Traveller rating
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Wander60336462310
Kildare, Ireland
41
Reviewed yesterday
I stay at Vila Galé every time I come to Lagos. It's in a safe neighborhood, it's clean, it's has everything you need. The staff always goes above and beyond to make their guests comfortable. Great hotel for the price

Great hotel for the price.
Thank Wander60336462310
Viren S
Kolkata (Calcutta), India
378
Reviewed 1 week agovia mobile
It’s a huge resort hotel not very far from the Marina. But even in off season the hotel was pretty crowded. Despite asking we were unable to find the A la Carte Resturant. Supposedly hidden somewhere near the bar - it’s quite obvious the guys want you to eat their buffet dinners. Breakfast was just about ok but having stayed in 5 Vila Gale Hotels in this trip I would rate it not amongst the best in Avila Gale Hotels.
Thank Viren S
Response from VilaGaleHotels, Diretor-Geral at Vila Galé Lagos
Responded 1 week ago
Dear Guest, Thank you for the review of our hotel! We would like to say that our Inevitavel restaurant is between the bar and the buffet restaurante We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rui Viegas
Ashley S
10
Reviewed 2 weeks agovia mobile
This hotel is meant to be a 4 star hotel, yet they won’t provide you with an iron or ironing board. DONT BOOK. Asked at reception and the receptionist was very concertious. In my opinion they don’t provide this service in order to take money from you for laundrery
Thank Ashley S
Response from VilaGaleHotels, Diretor-Geral at Vila Galé Lagos
Responded 1 week ago
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rui Viegas
Algemarin
London, United Kingdom
641
Reviewed 2 weeks ago
In principle you cant ask for much more for a 4**** Hotel when you get it for a good rate in low season. Nice pool area, nice seview (if you insistent to get a good room), near to Lagos, clean. I used it for two relaxing days and as a base to explore the surrounding beaches by car. Cons are that you can hear every word of your neighbour next door, they can look in your room, breakfeast is mediocre and loud as at at the waiting area at an airport. But I could live with all that for two days (under NO circumstances I would stay one or two weeks there to spend my summer holidays)

But from the moment you enter the hotel, you can feel that they have a huge problem. For what reason ever almost everyone off the staff hates to work there. And this is the feeling they give you. They don't see you as a guest but as an enemy who makes their life harder. Never been in a hotel wich such unfriendly staff, tired and f**ed up about their job. They front manager even got aggressive when I insisted on a certain kind of room wich was inside the catogery I booked (in this moment I was about to call for the manager or leave my prepaid room right away)

I think this is a management problem: Pay your people properly, don't make them work so hard and long, teach them what hospitality means...

It is easy to complain about the girl at the reception who did not smile.

But what I would do is fire the manager and get one who knows how to motivate his people and make something good so they like their work to rescue this drowning hotel complex.
1 Thank Algemarin
Response from VilaGaleHotels, Diretor-Geral at Vila Galé Lagos
Responded 1 week ago
Dear Guest Thank your for your candid feedback. I am sorry to hear that you weren't satisfied with the competence of our reception service. Please email us to rviegas@vilagale.com with a phone number or email address so I can discuss your issues personally. Regards Rui Viegas
stephanielonghorn88
Sunderland, United Kingdom
20
Reviewed 2 weeks ago
The hotel is absolutely beautiful and a good location. The beach it’s on is absolutely spectacular, the little train stops outside to take you to town or you can walk 20 mins into the town. Beautiful and clean with a lovely pool. Don’t expect much from the staff however, really rude. Audible sighs when I asked something and rolling their eyes. The last day I was leaving at half 6 on a coach that would take 3 hours to get to the airport, the gentleman at reception asked when I checked out if I had breakfast I had said no as I didn’t realise it was open but I would walk around. It was absolutely dead and there was a staff member in there and asked if I was okay to have something. He was really rude to me said no as you need to make a reservation, I said the guy on reception said it would be okay? And he rolled his eyes at me and sighed massively and said “well if the guyyyy on reception said”. I actually was so upset as I had a huge loss to the family before I went here and myself and my mother were really suffering and I nearly start crying then and there in the hall after the way he spoke to me and looked at me. I put my plate down and told him it doesn’t matter and walked away. This is supposed to be a hotel I could relax in and enjoy but the staff really brought it down for me. Also, no iron or kettle in the room with tea/coffee etc.
Review collected in partnership with Jet2holidays
Thank stephanielonghorn88
Response from VilaGaleHotels, Diretor-Geral at Vila Galé Lagos
Responded 1 week ago
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We spoke to all the staff members to improve our procuderes when we have special request like yours I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Rui Viegas
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About
Description
The hotel is located on the beach front, along the sandy Meia Praia beach. It is the new reference point on the Western Algarve Coast. The closest train station is about 1.5 km away and Faro Airport is about More 85 km away from the hotel. Occupying an 85-thousand square metre area, the building faces the ocean and allows for an optimised view from the hotel's rooms. There are 168 guest rooms in total. The premises are air-conditioned and guests are welcomed in a lobby with 24-hour reception and 24-hour check-out services. Facilities at the beach hotel include lift access, a hotel safe, TV lounge, children's playground, children's club, bar and a restaurant. As far as business activities and conventions are concerned, the facilities have a large convention centre which is 1100 m² in size and wireless Internet access is available for a fee. Guests can take advantage of the hotel's room and laundry services (the latter for a fee) and leave their vehicles in the car park or garage (the latter incurs an additional fee). The hotel offers its guests spacious and comfortable rooms with LCD TV with national and international channels with access to a film menu providing entertainment and information. For guests' convenience, there is a lounge area with a table and work desk with a wireless Internet connection for laptops (for an additional cost), minibar, radio and electronic safety lock. The en suite bathroom has a shower, bath, hairdryer and toiletry kit. Individually regulated air conditioning and individually regulated heating are provided. Private balconies for enjoying views of the hotel's surrounding areas also come as standard. Guests can take a refreshing dip in the hotel's swimming pool where there is also a children's swimming area, poolside snack bar, and sun loungers and parasols available on the sun terrace. This hotel offers guests all the comforts of a real resort. Located in front of the beach, they can enjoy either the swimming pool or the beach. Guests can also unwind in our Spa, Satsanga, with Jacuzzi, sauna, steam room and it offers a spa where guests can pamper themselves with a massage or spa treatment (extra fees apply). There are also 3 tennis courts, pool/snooker, bowling and golf as well (all for extra fees). Moreover, the hotel organises an entertainment programme for children. Breakfast and dinner may be chosen from a wide breakfast buffet. Lunch and dinner can also be taken a la carte. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Beachfront
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Tennis Court
Wheelchair access
Hotel Style
Family
,
Spa
,
On the Beach
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Hotel Style
Family
,
Spa
,
On the Beach
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
306
Price range
US$69 - US$195 (Based on Average Rates for a Standard Room)
Also Known As
Vila Gale Lagos Hotel Lagos
,
Vila Gale Hotel Lagos
Location
Portugal > Algarve > Faro District > Lagos
Hotel class
Hotel Style
Family
,
Spa
,
On the Beach
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
306
Price range
US$69 - US$195 (Based on Average Rates for a Standard Room)
Also Known As
Vila Gale Lagos Hotel Lagos
,
Vila Gale Hotel Lagos
Location
Portugal > Algarve > Faro District > Lagos
Photos
Traveller (987)
Room & Suite (265)
Pool & Beach (194)
Dining (119)
Amenities (166)
Family and Play Areas (23)
Business Centre & Event Rooms (8)
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Questions & Answers
Ask a question
Tracey H
17 October 2018|
AnswerShow all 2 answers
Response from poskitt007 | Reviewed this property |
Amazing entertainment 5*
0
Votes
22O
22 September 2018|
AnswerShow all 4 answers
Response from poskitt007 | Reviewed this property |
It’s absolutely perfect for children - buses run into town as well from outside hotel taxi into town 7 euros roughly but we love to walk hope this helps x
1
Vote
MrsHarriman
29 July 2018|
AnswerShow all 2 answers
Response from poskitt007 | Reviewed this property |
No but it’s nice to dress smart/casual
0
Votes
Room Tips
"Seaview, with bed facing the sea when you lie down."
Algemarin
2 weeks ago
Read review
"it says sea view room, you can see the sea......just"
Lj1122
4 weeks ago
Read review
"All rooms are beautiful"
evelinh2014
7 Oct 2018
Read review
"Rooms on the South side"
martinoT2677BQ
6 Sep 2018
Read review
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