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Pousada Forte da Horta

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#2 of 5 Hotels in Horta
Certificate of Excellence
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177 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Reviewed 27 September 2016

This property was just as represented, a quality hotel in an old fort in a great location., The staff was helpful and the breakfast was very good. We had a great island tour with a new company called OurIsland. We recommend them highly.

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Helpful?
Thank christopher m
Manager_StCruz, General Manager at Pousada Forte da Horta, responded to this review

Dear christopher m, Thank you very much for your feedback regarding your last stay with us. We are pleased to know you enjoyed your stay and that we were able to meet up to your expectations. Hope to have you back in the near future. Best regards, Ricardo Gomes.

Devonshire Parish, Bermuda
Reviewed 13 September 2016

We visited with a group of 11 and the staff were so accommodating for us. The hotel is beautiful, keeping the old architecture. The location was central in Faial and we enjoyed walking around the town. The food served at the hotel was fantastic. Highly recommend it.

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Helpful?
Thank lex291
Manager_StCruz, General Manager at Pousada Forte da Horta, responded to this review

Dear lex291, I was so excited to read that you enjoyed the whole experience in our hotel very much, highlighting our restaurants food and our staffs performance. I sincerely hope that we will have the opportunity of welcoming you back in the near future. Sincerely, Ricardo Gomes.

Bobcaygeon, Canada
Reviewed 6 September 2016

Spend the extra $ to have a "superior room" with a balcony overlooking the marina and Pico Island. The staff are amazing, I.e. got us 12 euros off the car rental. Convenient location - extra security when the President of the Portugese Parliament just added to our stay! -

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Helpful?
Thank Ellen R
Manager_StCruz, General Manager at Pousada Forte da Horta, responded to this review

Dear Ellen R, I was delighted to note that you were amazed by our hotel’s beauty, the comfort and the wonderful view from the rooms balcony. It was also great to learn that our staff helped enhance your experience in Faial and were truly helpful throughout your stay with us. We hope to have you back in the not too...

Garstang, United Kingdom
Reviewed 2 September 2016

We didn't stay in the hotel, but did have a very nice evening meal. The Pousada looks very smart and is well appointed. For a change the restaurant actually looks like a restaurant and not a snack bar. The waiting staff were very helpful, friendly and professional - excellent service. The food was also very good, my companions all really...

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Helpful?
Thank DickBurton
Manager_StCruz, General Manager at Pousada Forte da Horta, responded to this review

Dear DickBurton, Thank you for stopping by our hotel for dinner, I am delighted to read that you thoroughly enjoyed the experience and were able to recognise the professional service from behalf of our restaurant staff. Hope to see you again. Best regards, Ricardo Gomes.

New York City, New York
Reviewed 30 August 2016 via mobile

Quiet, peaceful and stunning location. Small and cozy with a beautiful view. B'fast buffet was very good and concierge was excellent. Internet service in the room was sketchy but fine in common areas. Arrangements were made for hiking activities that were affordable and enjoyable.

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Helpful?
Thank Visitors333
Manager_StCruz, General Manager at Pousada Forte da Horta, responded to this review

Dear Visitors333, Thank you for sharing your comments on Tripadvisor following your recent stay with us. We are extremely happy to hear that you had a wonderful experience in our Hotel and you enjoyed all aspects of your. We are grateful for your kind words in relation to this unique building and its location. I was extremely delighted to note...

Birmingham, United Kingdom
Reviewed 29 August 2016

We had a fabulous suite on the first floor overlooking the harbour. The customer service was excellent. It is very central to the town and harbour. We were booked on a half-board basis so we ate in the restaurant each evening. The menu has limited choices but the food is of a very high quality. The restaurant staff are very...

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Helpful?
Thank Heather L
Manager_StCruz, General Manager at Pousada Forte da Horta, responded to this review

Dear Heather L, I was extremely happy to learn from you that you enjoyed your staying with us at Pousada Forte da Horta - Historic Hotel. We were proud to read that our Pousada did not disappoint, as you were intrigued by its history and splendour. We were impressed with your generous ranking of our hotel and its facilities. Thank...

san jose, ca
Reviewed 5 August 2016

The hotel is in an ideal location with a view of the harbor. However, it is difficult to get your car out of the small parking spots in front as the Pousada is right on the main road of Horta. The rooms are small and the bathrooms even smaller. There are no screens on the windows and lots of mosquitoes...

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Helpful?
Thank mlrgiants
Manager_StCruz, General Manager at Pousada Forte da Horta, responded to this review

Dear mlrgiants, Thank you for choosing Pousada Forte da Horta for your recent visit to Faial. I would like to thank you personally for taking the time to share your experience and your general impression of our Hotel. We understand your time is valuable and it means a lot to us when our guests provide us with feedback. I was...

Guildford, United Kingdom
Reviewed 10 July 2016 via mobile

Central location in Horta, close to the marina and the famous Peter's Bar. Our room on the first floor had a large balcony with stunning views across the main harbour to Pico & Sao Gorge. Huge comfy bed and very quiet. Only downside was the tiny shower cubicle. Ricardo on reception was incredibly helpful & knowledgable about the island and...

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Helpful?
Thank BlackberryGin
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear BlackberryGin, We would like to thank you personally for taking the time to share your commending words on Tripadvisor following your recent stay with us here at Pousada Forte da Horta. I was delighted to note that you enjoyed the large balcony with stunning views and the comfort of your room and our breakfast. Our Teams’ aim is to...

Fresno
Reviewed 2 July 2016

Lovely hotel with helpful staff as we arrived past midnight and were greeted graciously. Old fashion 'key' for the door but inside very modern, clean and pleasant. Great restaurant and bar with a sparkling pool. Close to town makes walking around a delight. Charming, charming hotel.

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Helpful?
Thank goodchi
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear goodchi, Thank you for painting such a fantastic image of our Hotel. We do our best to create a memorable experience for our guests and I am very glad to hear that we succeeded in your case. I hope that we will have the opportunity of welcoming you back to Pousada Forte da Horta, whenever your travels bring you...

Reviewed 19 June 2016 via mobile

When we checked in, we were given a second floor room w no balcony. The smell of tobacco (in a supposedly non-smoking room) was overwhelming. We were moved to the first floor handicap room. Rooms are very small & musty. Nothing about the Pousada itself reminds you of past glories. Its a bit run down -old, tired looking furniture. Wifi...

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Helpful?
1Thank Melinda V
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear Melinda V, I appreciate your candid feedback posted a couple of days ago on Tripadvisor. Please excuse my delayed response, by no means I wished not to take notice of your comments and delay my response this long. I am extremely sorry that we were not able to meet your expectations. Please accept my sincere apologies. Our constant aim...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair access
Food & drink at the hotel
Pousada de Horta - Forte de Santa Cruz
Pousada de Horta - Forte de Santa Cruz
Cuisines: Portuguese, Seafood, European
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
The Pousada da Horta is located in a 16th-century fortress, which was classified a National Monument in 1947. This Pousada offers panoramic views over Pico Island and its famous marina. The modern rooms have been finished with contemporary touches, including Wi-Fi and cable TV. Guests can relax in the spacious en suite bathrooms and the towelling robes provided. Pousada da Horta, Forte de Santa Cruz has its own restaurant, which serves a wide range of local dishes and a buffet breakfast. Guests can also take refreshments from the bar onto the terrace to admire the views. The Faial Airport is just 10 km from the Pousada. ... more   less 

Additional Information about Pousada Forte da Horta

Address: Rua Vasco da Gama, Horta, Faial Island 9900-017, Portugal
Region: Portugal > Azores > Faial Island > Horta
Price Range: £47 - £148 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pousada Forte da Horta 3*
Number of rooms: 28
Reservation Options:
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Also Known As:
Pousada Forte Da Horta Faial Island, Azores
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Questions & Answers

Here's what travellers have asked, with answers from Pousada Forte da Horta staff and other travellers.
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dallas texas
over a year ago

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Questions? Get answers from Pousada Forte da Horta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Premium rooms ont eh harbor side feature patios or balconies”
 of 5 bubbles , 27 Sep 2016 | Read review
“Ask for a harbor view room.”
 of 5 bubbles goodchi, 2 Jul 2016 | Read review
“Rooms with balconies face the harbor and Pico and would be preferred to the rooms on the side of the building with no balcony.”
 of 5 bubbles 250rhondar, 11 May 2016 | Read review
“Book rooms with view of harbour and Pico”
 of 5 bubbles packyderm, 8 May 2016 | Read review
“View over Pico Island”
 of 5 bubbles 684arturm, 10 Apr 2016 | Read review
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