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Verride Palacio Santa Catarina

Rua de Santa Catarina 1, Lisbon 1200-401 Portugal
Traveller (231)
Room & Suite (169)
Dining (40)

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About

#200 of 341 hotels in Lisbon
Location
Cleanliness
Service
Value
GLAMOROUS, UNIQUE AND HISTORIC We are fortunate. We are a renovated historic townhouse in the heart of Lisbon, one of the most exciting cities in Europe. We are generous. That is why we want to share with you our comfortable and elegant 19 rooms, suites and the stylish and sophisticated common areas. The top floor terrace where you will feel immersed in a breathtakingly beautiful 360º view of the old town, the Tagus River and the Atlantic Ocean. After all, Verride is all around you.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Free airport transportation
Banquet room
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Restaurant
Breakfast available
Breakfast in the room
Rooftop bar
Airport transportation
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Extra long beds
Complimentary toiletries
Room service
Safe
Telephone
Clothes rack
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Luxury
Boutique
Languages Spoken
English, French, Spanish, Hindi and 1 more

Location

Rua de Santa Catarina 1, Lisbon 1200-401 Portugal
Name/address in local language
Verride Palacio Santa Catarina
109Reviews1Q+A15Room tips

Reviews
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Rucksack-Wanderer wrote a review Feb 2024
Bayfield, Canada74 contributions40 helpful votes
A true palace, where you are made to feel like the Lord or Lady of the Manor. Service, food, accommodations, location... all extraordinary! We celebrated our 20th anniversary here and enjoyed this boutique hotel more than any other. We will be back.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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jomilop wrote a review Sept 2023
Lisbon, Portugal36 contributions7 helpful votes
Our family elderly were at the hotel entrance stair suffering with a heat wave. The doorman of hotel Verride was so kind that he not only called us a taxi but gave a bottle of water to grandma - we were not even guests ! He looked a bit like Bob Marley and had a big heart ❤️ a sign of excellence service culture Congratulations 🎉
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Reservations Hotel Verride, Vendas at Verride Palacio Santa Catarina
Responded 7 Jan 2024
Dear Jomilop, Good morning from all Verride Family. At our Palace we always try to let everyone feel at home far from home. We are delighted we were able to help you and we hope Grandma is well! Best regards, Teresa Guimarães - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DallasKumidog wrote a review Aug 2023
dallas265 contributions4 helpful votes
We absolutely loved this hotel! It is extremely well done , in a great location w a wonderful staff. The “ custom ordered “ breakfast was like having a private chef cook for us each day. Our room was well appointed. ( loved the Aesop products! ). We used the services of the concierge for a driver for tours and dinner reservations. All were great. We ended each night with a cocktail at their roof bar. I can’t recommend this hotel enough !
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Reservations Hotel Verride, Vendas at Verride Palacio Santa Catarina
Responded 6 Jan 2024
Dear Mr. Dallas, Good afternoon from all Verride Family. Thank you for taking the time to give us your incredible feedback. It was a pleasure to welcome you to our Palace! Our team is dedicated to providing a memorable and unforgettable experience, therefore, reading feedbacks like yours is truly delightful. We hope to see you soon again. Best regards, Teresa Guimarães - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dani M wrote a review Aug 2023
1 contribution
+1
We are so glad we chose to stay here - everything was wonderful and we felt well taken care of. The hotel is beautiful and centrally located - we were able to walk to many attractions and the neighborhood was fun to explore. The staff's attention to detail and pride in the hotel was evident - from reception, to the restaurant to housekeeping - everyone was friendly and professional. We felt taken care of and welcomed by everyone we encountered. Just after booking, we read some negative reviews about the Bica rooms that made us nervous enough to wonder if we should upgrade. After seeing our room in person (Bica 7), we felt much better, and by the end of our stay, we knew we would be happy to stay in that room again. The Bica rooms are not 'in the basement' as some other reviews have stated. While they are on floors below main reception, keep in mind that the hotel is on a steep hill and these rooms look out over the downward slope. Our floor to ceiling windows were still above street level, and we were afforded a beautiful view of the pedestrianized old town streets below. Yes, there are some buildings across the streets with windows that face the hotel, but we never felt a lack of privacy - for one, the room had sun shade blinds on all windows that diffused the bright Portuguese sunlight, but they also provided privacy from anyone who might happen to look into our room from the windows across the street (they didn't). It is something anyone who has lived in a city would be familiar and comfortable with. We heard street noise only when the garbage was being collected, and the windows provided enough soundproofing to ensure that noise was very light and brief. Our room was very spacious, and even with the sun shades down, there was plenty of natural light and it felt airy and gracious. The AC kept the room comfortable, and we were happy to spend the hottest hours of each day relaxing in the room. The bed was huge (and one of the most comfortable hotel beds I've slept in). The bathroom is small, but beautifully designed. The shower water pressure was glorious and we appreciated the Aesop toiletries. The hotel was currently doing renovations on our floor, but you would never know it. There were a few discreet renovation notices on doors and we saw some workmen during the day, but the sound was well insulated behind multiple doors and we were never disturbed. The privacy was actually remarkable - even though the hotel was fully booked during our stay, it was never noisy and we never felt crowded. We saw other guests occasionally, but it never felt like we were competing for space in the common areas or for the staff's attention. We enjoyed lunch and cocktails at the rooftop bar every day (I do not drink and appreciated the no-alcohol cocktail options), and our visit to Suba on the last night was nothing short of exceptional. I encourage you to make dinner here a part of your stay, you will not regret it. The nightly turn down service was such a treat - we looked forward to the little pastries and housekeeping did a wonderful job of keeping our room fresh. I took advantage of the complimentary iron/press service and my clothes were hanging in the closet hours before my requested delivery time. We had a very early flight on our last day, so we had to check out in the wee hours, and would be missing breakfast. Not to worry, reception had a car waiting for us at the door and had packed to-go breakfast boxes for us to eat on the way to the airport. I hope anyone who felt they had a bad experience at this hotel would consider trying it again. We we will remember it as being one of the highlights of our first trip to Portugal. My only regret was that the bathrobe was so expensive, It felt so luxurious, I would've gladly taken one home!
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Concierge is happy to help arrange reservations and excursions to the local sights. Email them...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Reservations Hotel Verride, Vendas at Verride Palacio Santa Catarina
Responded 7 Jan 2024
Dear Danim, Good morning from all Verride Family. We can not thank you enough for such kind words. Your feedback makes all of our teams delighted because experiences like yours are the reason why we work so hard every day, to provide a differentiating and personalized service. Regarding our Bica rooms, although they are our most standard rooms, they are one of the most unique, since they can provide a more unique and local experience, letting our guests the feeling that they are really inside Bica's neighborhood. We always recommend SUBA as the first dining option in Lisbon, not because it is our restaurant, but because we truly believe it is one of the most extraordinary you can have in our city. From all of our SUBA family, we thank you for your recommendation. We hope to have the pleasure to welcome you back soon! Once again thank you for your words. Best regards, Teresa Guimarães - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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travelbug10012 wrote a review Mar 2023
new york7 contributions5 helpful votes
Rarely does a hotel meet all of your needs. Staying at Verride Palacio for the past 6 days was one of the best experiences I have ever had. The location is perfect, hotel is immaculate and the staff is AMAZING! I've stayed in many 5 star hotels all over the world and this one is definitely at the top. From an absolutely delicious breakfast every morning with great service, the different selection of cake and cookies every day, fabulous restaurant and amazing rooftop terrace for cocktails at sunset while enjoying gorgeous views - everything was perfect. Every single staff member was super attentive and helpful with anything I needed. They went above and beyond giving me directions each day, and suggested great sites to see, restaurants, and shops, through out my stay. I can't thank them enough for making my visit to Lisbon so special and absolutely wonderful!!!
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: Stay here if you're going to Lisbon
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Verride Palácio de Santa Catarina, Diretor-Geral at Verride Palacio Santa Catarina
Responded 31 Mar 2023
Dear Travelbug, I wanted to personally thank you for taking the time to share your feedback about your recent stay with us. Your kind words and positive review mean the world to us, and we're thrilled to hear that you had an amazing experience at our palace. We are pleased to know that our team provided you with excellent service and that you found our facilities comfortable and well-maintained. Our goal is always to exceed our guests' expectations, and it's gratifying to hear that we were successful in doing so for you. At Verride, we're committed to continuously improving the quality of our services and amenities. Your feedback is extremely valuable to us, and we'll be sure to share it with our team to ensure that we maintain our high standards. We truly appreciate your business and the trust you've placed in us. We hope to have the pleasure of welcoming you back in the future and providing you with another exceptional stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you again for choosing our palace, and we wish you all the best! Best regards, Teresa Guimarães - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MAACunha wrote a review Mar 2023
Algueirao - Mem Martins, Portugal14 contributions3 helpful votes
+1
This is one of the best luxury hotels in Lisbon. A small sized hotel with a palace chic atmosphere where the staff knows your name and will treat you like family making you feel welcome every step of your stay. True hospitality! At the restaurant it was a superb experience. The staff is incredibly welcoming, the atmosphere is quiet and relaxing and most importantly the food is divine! We had a food tasting menu with wine pairing which was great and we left the restaurant extremely happy! This is a must visit… A night to remeber and to repeat.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Verride Palácio de Santa Catarina, Diretor-Geral at Verride Palacio Santa Catarina
Responded 31 Mar 2023
Dear Mr. Cunha, Thank you so much for taking the time to leave a review of our palace and restaurant. Your kind words mean a lot to us, and we're thrilled to hear that you enjoyed your stay with us. We work hard to ensure that our guests have a comfortable and memorable experience, and we're glad to hear that we succeeded in providing that for you. Your feedback is incredibly valuable to us, and we appreciate your positive comments. We take great pride in our food, service, and atmosphere, and it is truly rewarding to know that our efforts are appreciated by our customers. Your kind words about the quality of our dishes and the attentiveness of our staff are truly humbling and inspiring. Please don't hesitate to reach out if there is anything we can do to make your next stay even more enjoyable. Thanks again for choosing our palace, and we wish you all the best! Best regards, Teresa Guimarães - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Laurie S wrote a review Nov 2022
2 contributions
This hotel is absolutely beautiful. And, the staff is amazing. Everyone was so pleasant, everyday. The Verride Palacio Santa Catarina is obviously a wonderful place to work, as well as stay. Every employee treated us as though we were their most important guests. We felt like royalty. Thank you all for such a wonderful 7 day stay! One of our best hotel experiences.
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Date of stay: November 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Verride Palácio de Santa Catarina, Diretor-Geral at Verride Palacio Santa Catarina
Responded 31 Mar 2023
Dear Ms. Lauries, We thank you for the time to give us your amazing feedback! Our staff works everyday with the purpose of providing the best service and offer an amazing stay to our guests. We truly hope to welcoming you again at our Palace. Best regards, Teresa Guimarães - General manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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IRWIN W wrote a review Nov 2022
2 contributions1 helpful vote
As a well traveled and seasoned international traveler I consider myself adequately qualified to write an objective review on this overpriced and over rated hotel. Whereas the room was modern and more than adequate size, below are some of the negative observations that I found most frustrating. 1) The main lighting control for the room is ancient and very poorly positioned in the narrow entrance to the room, situated about 1 meter high. It was not possible to read the the poorly highlighted designated dime sized black switch without having to virtually lie on the floor. I question why this panel was not positioned at eye level. 2) There was not one wall socket to enable one to charge an IPhone, I Pad and / or computer. In fact the coffee maker, desk lamp and other power cords had to be removed from the fully used electrical floor sockets to allow for the use of an adapter / cable charger. 3) The so called clothes closet was only about 24 inches wide, and totally inadequate. 4) The open bathroom shower was complicated to use, made even worse by round wall controls that were difficult turn with wet hands. 5) The so called city view was of the back street adjoining houses and streets with an old toilet bowl directly on the roof opposite our room. 6) On inspection I immediately asked if another room was available to which I never received any response or acknowledgement from the hotel management during our stay. Overall a very disappointing experience.
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Date of stay: October 2022
Cleanliness
Service
Sleep Quality
Room Tip: Unable to advise as I only visited one room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Haig A wrote a review Sept 2022
1 contribution
This hotel is a amazing and the staff are all extraordinary. From the moment we arrived we were greeted with such warmth by the staff. The rooms and the amenities were top notch and the food at the restaurant for breakfast downstairs was great. The hotel will do anything and everything you need to make your stay better, need a dinner reservation, a rental car a city tour whatever they will handle it. Overall it was superb!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from João Silva, Marketing at Verride Palacio Santa Catarina
Responded 9 Nov 2022
Dear HaigA14, Good afternoon from sunny Lisbon. Thank you so much for such an amazing feedback! At our Palace we work everyday to provide an unique and memorable experience, therefore, we are delighted to know that your stay with us was "superb". We hope to have the pleasure to welcome you back. Best wishes, Margarida Antão - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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RamblingRambler wrote a review Jul 2022
London, England320 contributions295 helpful votes
I stopped by here on a whim and decided to stay for a night at the tail end of a road trip, and have to admit that I was slightly disappointed. The entrance to the hotel is very impressive, with a sweeping staircase spiralling upwards from the reception - but the truth is that barring a nicely appointed lounge area on the second floor, the rest of the recently-renovated property isn't quite as nice. The rooms are perfectly comfortable, but I felt that overall the price is far too much for what it has to offer.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Reservations Hotel Verride, Sales at Verride Palacio Santa Catarina
Responded 23 Aug 2022
Dear Karim H., Thank you for your evaluation and comment about your stay at Hotel Verride Palácio de Santa Catarina. As our aim is to improve our services and guest’s satisfaction, we will take in consideration your comment and work to be better every day. Best Regards, Margarida Antão - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£486 - £657 (Based on Average Rates for a Standard Room)
LOCATION
PortugalCentral PortugalLisbon DistrictLisbonBairro Alto, Bica & Cais do Sodré
NUMBER OF ROOMS
19
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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VERRIDE PALACIO SANTA CATARINA - Updated 2024 (Lisbon, Portugal)

Frequently Asked Questions about Verride Palacio Santa Catarina
Which popular attractions are close to Verride Palacio Santa Catarina?
Nearby attractions include Bairro Alto (0.2 miles), Time Out Market Lisboa (0.2 miles), and Game Over Escape Rooms LISBOA (0.1 miles).
What are some of the property amenities at Verride Palacio Santa Catarina?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Verride Palacio Santa Catarina?
Top room amenities include a minibar, air conditioning, and a desk.
What food & drink options are available at Verride Palacio Santa Catarina?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Verride Palacio Santa Catarina?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Verride Palacio Santa Catarina?
Conveniently located restaurants include Seventh Brunch Chiado, Jam Club, and Sanskar Nepal.
Are there opportunities to exercise at Verride Palacio Santa Catarina?
Yes, guests have access to a pool during their stay.
Does Verride Palacio Santa Catarina have an airport shuttle?
Yes, Verride Palacio Santa Catarina offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Verride Palacio Santa Catarina have airport transportation?
Yes, Verride Palacio Santa Catarina offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Verride Palacio Santa Catarina located near the city centre?
Yes, it is 0.5 miles away from the centre of Lisbon.
Are any cleaning services offered at Verride Palacio Santa Catarina?
Yes, dry cleaning and laundry service are offered to guests.