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Dom Pedro Palace

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#53 of 247 Hotels in Lisbon
Certificate of Excellence
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1 room 2 adults 0 children
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1,254 Reviews from our TripAdvisor Community

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Showing 390: English reviews
Reviewed yesterday NEWvia mobile

Nice hotel at a reasonable price. A little "vintage" but very clean and cozy. Spa and gym are small but nice. There a big shopping mall right across the street. Airpprt is really close, about 15 minutes drive.

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Helpful?
Thank neko i
Brussels, Belgium
Reviewed 1 week ago

Very large rooms and large bath rooms, value for money, good breakfast buffet, are the main elements that I come back to this hotel year after years. Unfortunately the airco is not always working properly (but you can open the window). The Tagus river view rooms are outstanding.

Review collected in partnership with this hotel
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Helpful?
Thank patrick1800
Management response:

Dear Guest, Thank you very much for your kind review. We are very happy for knowing of your satisfaction and we will keep on working, in order to succeed overcoming our challenges. We are grateful for your preference and we hope we can keep on deserving your choice. Looking forward to your next visit, Kind regards Paulo Mesquita General Manager

Switzerland
Reviewed 1 week ago

Came to Dom Pedro together with my wife for new Years Eve. We were very impressed with the entire experience from the moment we checked in until check out. The Staff is very friendly, helpful, educated and attentive to details. The space is in great condition, well decorated and welcoming to any kind of guest. The price is unbeatable for...

Review collected in partnership with this hotel
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Helpful?
Thank JoaoDiogoL
Management response:

Dear Guest, Thank you very much for your kind and detailed review. We are very happy for reading your words, and these are our best reward. We try hard, day after day, to achieve the best possible service level; your satisfaction is the greatest commitment we can reach. We will keep on working, in order to deserve your preference. We...

Recife, Pernambuco
Reviewed 3 weeks ago via mobile

I had a pleasant experience overall. The breakfast is great and has so many options. The room was comfortable and the toilet was pretty big which is quite rare to find in Europe. Only thing that was odd was this foul smell that seemed to come out of nowhere inside our room like a fart. We'd come back late at...

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Thank amanda879
Chicago, Illinois
Reviewed 13 December 2016

Acceptable but not great. Some rooms you have a view of the Tagus river, which is very nice. But the decoration is tired, the breakfast offers more variety than quality and the internet is slow. It does not feel like a luxury hotel.

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Thank SRe411
Gurgaon, India
Reviewed 12 December 2016 via mobile

I stayed at this hotel for a conference in Lisbon. The location of the hotel is good. Quite central. The room was ok in size but the linen and interiors looked jaded. The service is poor. I asked for my laundry to be picked up at 7 in the morning and the reply was that there is no one to...

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Helpful?
Thank Sidharath_Kapur
Management response:

Dear Guest, Thank you very much for posting your review. We are very sorry for not having been able to reach your expectation. I will work these issues with our team, in order to understand what went wrong, and we will surely correct and improve our standards. We wish we can welcome you, one more time. Kind regards Paulo Mesquita...

Surrey, United Kingdom
Reviewed 6 December 2016

Dated decor in bedrooms and lack of information in the rooms. It is a brisk uphill 10 minute walk from Marques de Pombal metro (and I walk quickly!). I felt the €7.50 charge for guests to use the pool and spa was mean spirited. Staff were variable, mostly friendly and helpful but a few in the breakfast area less so....

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Helpful?
Thank Gilliantomlinson
Management response:

Dear Guest, Thank you very much for posting your review and letting us have your opinion. We are sorry for not having totally reached your expectation and, therefore, we would like to present you our apologies. We will work the referred issues, as much as we can, in order to adjust and improve. We would like to have the chance...

Paris
Reviewed 4 December 2016 via mobile

Dom Pedro Palace is worth its 5*. It's a large, classic, luxury hotel. First sight is for a huge, impressive, a bit kitsch lobby and a large front desk with excellent service. It sets the mood of the whole palace. I got a cosy room with retro deco, a large and comfortable bed. Hotel location on Amoreiras heights offers scenic...

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Helpful?
Thank Christophe M
Management response:

Dear Guest, Thank you very much for posting your review. We are very happy for knowing of your satisfaction and we hope you enjoyed your stay. We would be very happy to have the chance to welcome you back. Kind regards Paulo Mesquita General Manager

Ombersley, United Kingdom
Reviewed 3 December 2016

The hotel rooms are quite nice, but lack a few important accessories such as an ironing board and iron! An essential to business travellers. When I arrived I asked for an iron to iron my shirts. I had to wait over 2 hours because it appeared that there was only one in the whole hotel!? Otherwise the staff were polite...

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Thank orly3
Radece
Reviewed 18 November 2016

Nice hotel, near Marques de Pombal square (5 minuts walk), there are metro and bus stations, good breakfast, clean and big room with a view on a Tagus river, friendly staff. Near the hotel is also shoping center.

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Thank rokz270
Management response:

Dear Guest, Thank you very much for posting your review. We are very happy for knowing that you enjoyed your stay and we would love to have the chance to welcome you back. Kind regards Paulo Mesquita General Manager

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Amenities

Highlights
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Dom Pedro Palace is a city center hotel just 15 minutes away from the airport (4,3 miles), access by public transportation including San Francisco style “cable car”, subway, within walking distance to the historical center.Dom Pedro Palace is located across the street from one of the largest Lisbon shopping Centers: the Amoreiras Shopping Center with 250 top quality shops, cinemas and restaurants.On the top of the hotel there is the most exclusive Lisbon Penthouse Suite with a 360º degree view overlooking the city. This deluxe hotel offers elegant guest accommodations with great city views, a fantastic SPA, two restaurants and Top business facilities. The hotel also features an Italian restaurant, where guests can dine on the terrace and a cafe-style bistro which serves Portuguese and international cuisine. ... more   less 

Additional Information about Dom Pedro Palace

Address: Avenida Engenheiro Duarte Pacheco 24, Lisbon 1070-110, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: £85 - £169 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Dom Pedro Palace 5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Dom Pedro Palace Lisbon
Dom Pedro Palace Hotel Lisbon
Hotel Style:
#14 Spa Hotel in Lisbon
#26 Family Hotel in Lisbon
#34 Business Hotel in Lisbon
#43 Romantic Hotel in Lisbon
#47 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Dom Pedro Palace staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for king size bed”
 of 5 bubbles JoseT867, 23 Oct 2016 | Read review
“Spend the extra money and book a room with a view of the river, especially one from a higher floor.”
 of 5 bubbles PetNitNoy, 10 Oct 2016 | Read review
“Get the river view room and the upper floor so you can use the VIP lounge on the 19th floor.”
 of 5 bubbles RonandBetty, 3 Oct 2016 | Read review
“Tower rooms”
 of 5 bubbles 449liliar, 5 Sep 2016 | Read review
“Higher floor rooms have better views over the city of Lisbon and to the River..”
 of 5 bubbles AnaPedro31, 10 Aug 2016 | Read review
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