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Pestana Palace Lisboa

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Rua Jau 54, Lisbon 1300-314 Portugal
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1886)
Room & Suite (533)
Dining (251)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
Updated 09/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#44 of 314 hotels in Lisbon
Location
Cleanliness
Service
Value
Travellers' Choice
Located in a restored 19th century palace, the Pestana Palace Lisboa is one of The Leading Hotels of the World, which are recognized for their extraordinary service. This 5-star hotel in Lisbon is close to the city's main monuments, such as the Tower of Belém, the Belém Cultural Centre, the Jerónimos Monastery, the MAAT –Museum of Art, Architecture and Technology and the Lisbon Convention Centre. It is also 5 minutes from the CUF Tejo Hospital. With two swimming pools (indoor and outdoor), a spa and lush gardens complete with plants designated as "National Monuments", this is the perfect hotel for your stay.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Boating
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Wifi
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Telephone
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Residential Neighbourhood
Languages Spoken
English, French, Spanish, German and 1 more

Location

Full view
78Somewhat walkable
Grade: 78 out of 100
34Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
2688Reviews42Q+A100Room tips
Traveller rating
  • 1,915
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  • 162
  • 67
  • 38
Time of year
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Popular mentions
Gilles M wrote a review 21 Oct
1 contribution
Very comfortable rooms with view on the beautiful garden of an aristocratic palace (between neo-baroque style ans liberty); nice amenties in the rooms ; very good breakfast served in large lounge or outside on the terraces dominating the exotic garden (just one point : it would be better to serve a tea of another brand) ; a modern spa and a large swimming pool complete the picture.
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Date of stay: October 2021
Rooms
Location
Service
Trip type: Travelled on business
Room Tip: Rooms on the right wing have a best view on the garden and on the old palace.
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Mary M wrote a review 15 Oct
1 contribution
We were so pleased with the hotel, staff, food & beverages. The pool area was beautiful and the hotel was gorgeous. Cocktails & food were excellent. The staff could not have been nicer or more accommodating. My family & I can’t wait to visit Lisbon and the Pestana Palace Lisboa again.
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Date of stay: October 2021Trip type: Travelled with friends
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Response from Teresa Silveira, Guest Services / Front Office at Pestana Palace Lisboa
Responded 1 week ago
Dear Mrs. "Marymac965", Thank you for your feedback on your stay at Pestana Palace Lisboa. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence. It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Palace Lisboa, and we look forward to welcoming you again soon. Best regards, Joana Soeiro General Manager Pestana Palace Lisboa
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W1152UOphilippel wrote a review 12 Oct
Braine-Le-Chateau, Belgium104 contributions30 helpful votes
Following suggestion by a Portuguese friend, we went to this wonderful hotel. Excellent location between downtown and Belem area. Staff very kind and aware to meet guests' wishes. Beautiful garden and very relaxing facilities (large terrace, spa, swimming pools, fitness room). Great breakfast buffet.
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Date of stay: October 2021
Value
Location
Service
Helpful
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Response from Teresa Silveira, Guest Services / Front Office at Pestana Palace Lisboa
Responded 1 week ago
Dear Mr. "W1152UOphilippel", Thank you for your feedback on your stay at Pestana Palace Lisboa. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence. It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Palace Lisboa, and we look forward to welcoming you again soon. Best regards, Joana Soeiro General Manager Pestana Palace Lisboa
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Dragana K wrote a review 8 Oct
1 contribution
I have spent 6 days last week at the hotel attending scientific meetings in Lisbon. The hotel is located in a quiet residential area and has a beautiful garden and pool. The staff was extremely professional, everyone wearing masks. The reception personnel checked for Covid certificates and was helpful and flexible in meeting some of my small requests. They are also well informed and helpful when it comes to directions, transfers or restauranst around. The buffet breakfast was generous as was the choice of wines at the bar. Outstanding service!
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Date of stay: October 2021
Value
Rooms
Service
Trip type: Travelled on business
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Response from Teresa Silveira, Guest Services / Front Office at Pestana Palace Lisboa
Responded 2 weeks ago
Dear Mr." Experience828885", Thank you for your feedback on your stay at Pestana Palace Lisboa. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence. It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Palace Lisboa, and we look forward to welcoming you again soon. Best regards, Joana Soeiro General Manager Pestana Palace Lisboa
Read more
Raquel Carvalho wrote a review 7 Oct
Cork, Ireland5 contributions3 helpful votes
Beautiful historic hotel and gardens! Great location. Friendly, Helpful and kind staff. We enjoyed our Spa treatment very much too - excellent professionals. I would not recommend dinning in the restaurant in the evening as the service was unfortunately very poor regarding the menu variety, food preparation and its presentation, waiting time and staff training/knowledge and efficiency.
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Date of stay: September 2021
Value
Location
Service
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Response from Teresa Silveira, Guest Services / Front Office at Pestana Palace Lisboa
Responded 2 weeks ago
Dear Mrs." RAQUELCork_Ireland", On behalf of our entire team at Pestana Palace Lisboa, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. We have taken good note of what you considered less positive. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Palace Lisboa. Best regards, Joana Soeiro General Manager Pestana Palace Lisboa
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PRICE RANGE
US$225 - US$427 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pestana palace lisbon, hotel pestana palace
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
194
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Frequently Asked Questions about Pestana Palace Lisboa
Which popular attractions are close to Pestana Palace Lisboa?
Nearby attractions include Capela de Santo Amaro (0.3 miles) and Wineclick (0.1 miles).
What are some of the property amenities at Pestana Palace Lisboa?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Pestana Palace Lisboa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pestana Palace Lisboa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Pestana Palace Lisboa?
Yes, parking is available to guests.
What are some restaurants close to Pestana Palace Lisboa?
Conveniently located restaurants include Valle Flor, Sabor a Nos, and Hungry Eye Resturent Bar & Cafe.
Are there opportunities to exercise at Pestana Palace Lisboa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Pestana Palace Lisboa have an airport shuttle?
Yes, Pestana Palace Lisboa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pestana Palace Lisboa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Pestana Palace Lisboa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Pestana Palace Lisboa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.