We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Pestana Palace Lisboa Hotel & National Monument

LHW.comUS$254*
View Deal
13/06/2017 14/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 12 more sites!
Professional photos
Pestana Palace Lisboa Hotel & National Monument
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,727 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Pestana Palace Lisboa Hotel & National Monument
See the most recent reviews
Showing 868: English reviews
Toronto, Canada
Reviewed 15 March 2014

I had chosen the Pestana Palace Hotel as the Grand Finale to our 3-month retirement celebration in Europe. We were not disappointed. The building itself seems to have been transported out of a fairytale with the ceiling frescos, stained glass windows, beautiful staircases and ornamentation of plaster and wood carving that appear borrowed from a wedding cake. Most of the...

 Report
Helpful?
Thank Barbara_and_Yves
Andreia C, Guest Ambassador at Pestana Palace Lisboa Hotel & National Monument, responded to this review

Dear Barbara_and _Yves, Thank you for sharing with other travelers such a fantastic review regarding your stay at Pestana Palace Hotel & National Monument. We are all happy to learn that the hotel service and facilities met your expectations and that you enjoyed the hotel atmosphere and staff courtesy the most. We will share your comments with our team, and...

Lisbon, Portugal
Reviewed 6 March 2014

This hotel is a full block in on of the quietest neighborhood of Lisbon, Ajuda. From a 19th Century palace with lots of story, which is the main building amazingly furnished and has a old style décor with a stunning view over the Tagus River. The room I stayed was one of the best ever I had sleep, with all...

 Report
Helpful?
Thank PepeRamix
Andreia C, Guest Ambassador at Pestana Palace Lisboa Hotel & National Monument, responded to this review

Dear PepeRamix, We would like to thank you for taking the time to review your stay at the Pestana Palace Hotel & National Monument on TripAdvisor. It is always a pleasure to hear from our Guests, and we are so glad that you enjoyed your most recent visit with us. We would also like to thank you for your very...

Brussels, Belgium
Reviewed 24 February 2014

I have seen some hotels, and then this one. What a stunning property: One could argue it's a bit far off from centre, but that woud be the only thing I could say The room was deliciously antique, with all modern comforts. The details are what makes it a true 5 star and the staff are out of this world....

 Report
Helpful?
1Thank Deflumine
Andreia C, Guest Ambassador at Pestana Palace Lisboa Hotel & National Monument, responded to this review

Dear Deflumine, Thank you for having visited Pestana Palace Hotel & National Monument and for taking time to post your review on Tripadvisor, which was highly appreciated. We are glad that you found the room nice and comfortable and that you spent a nice time with us. We have also appreciated your kind words concerning out team attitude. I will...

Berlin, Germany
Reviewed 19 February 2014

We had a lovely 7 days honeymoon at this lovely hotel situated. Great location for sight-seeing all around the vicinity. Yet the peaceful surrounding made it the perfect stay. The hotel is amazingly furnished and has a lovely sitting area. The hotel staff took extra care to make our Honeymoon trip very memorable. They had arranged for the best room...

 Report
Helpful?
2Thank KaliKate
Andreia C, Guest Ambassador at Pestana Palace Lisboa Hotel & National Monument, responded to this review

Dear KaliKate, We are pleased to hear that you have enjoyed your stay with us on such an important occasion as your honeymoon. We work every day with the same passion to provide memorable moments to our guests. Thank you for your kind comments regarding the hotel decoration, as well as our facilities and staff, we will make sure that...

Aspen, Colorado
Reviewed 12 February 2014

Really nice hotel, good food, perfect location, friendly employee's and excellent service. Rooms are large and comfortable, I Recommend for sure to everyone go thereand enjoy the nice service they provide me. Thank you

 Report
Helpful?
2Thank Ze S
Andreia C, Guest Ambassador at Pestana Palace Lisboa Hotel & National Monument, responded to this review

Dear Ze S, Thank you so much for your kind comments and for posting that on TripAdvisor. It is always a pleasure to receive positive feedback from our guests. Thank you for recognizing the excellence of our service, we will share your comments with our team and for sure they will be very happy to know. We really hope to...

Manchester
Reviewed 22 January 2014 via mobile

Stayed here for 3 nights whilst on our honeymoon. The setting is out of this world and is so elegant and tranquil. The service is some of the best I have encountered in any of the cities in the world I've stayed in. We made full use of the spa facilities and can highly recommend the couples massage. Breakfast was...

 Report
Helpful?
4Thank Foodie1976heaven
Andreia C, Guest Ambassador at Pestana Palace Lisboa Hotel & National Monument, responded to this review

Dear Laura J, Thank you for taking your time to write about your stay with us in details and delighted to hear that you choose the Pestana Palace Hotel & National Monument for such an important occasion as your honeymoon! I would like also to thank you for your nice observations about our spa and breakfast, and specially about our...

New York City, New York
Reviewed 14 January 2014

Such a fabulous place. Stayed in suite w terrace. magnicent dining rooms. lavish breakfast. lovely afternoon tea. walking distance to Belem. pool and spa area well maintained but not really designed for laying about all day, but why would you want to when the cloisters and gardens are so close.

Review collected in partnership with this hotel
 Report
Helpful?
2Thank tracey668
Andreia C, Guest Ambassador at Pestana Palace Lisboa Hotel & National Monument, responded to this review

Dear "Tracey668", Thank you for taking the time to review your stay at the Pestana Palace Hotel & National Monument on TripAdvisor. It is always a pleasure to hear from our Guests and we are so glad that you found our hotel such a fabulous place! We are very happy that the hotel and its services were up to your...

Ascot Berkshire
Reviewed 10 January 2014

We arrived at 1.00am on Christmas Day (14 Hour delay in London due to weather) and were greeted by a very helpful concierge who gave us a quick tour of the main area's before showing us (my wife and two daughters) to our rooms. The rooms were very spacious and comfortable with the bathrooms being good but a little dated....

 Report
Helpful?
1Thank ALBERT10
Andreia C, Guest Ambassador at Pestana Palace Lisboa Hotel & National Monument, responded to this review

Dear Albert10, Thank you for taking your time to write about your stay with us in details and delighted to hear that you and your family choose the Pestana Palace Hotel & National Monument for such an important occasion, as Christmas time! We are glad you enjoyed our staff, we will share your kind comments with them, specially with our...

Reviewed 7 January 2014

I love luxury and I know very well about it. I have stayed at Pestana Palace for 3 night, the hotel is very well designed and decorated, they have an amazing service as well. Besides of that all are very average such as breakfast and internet connection is terrible they give it as complentary, but it does not work at...

 Report
Helpful?
3Thank rocaixeta
Andreia C, Guest Ambassador at Pestana Palace Lisboa Hotel & National Monument, responded to this review

Dear Rodolfo Caixeta, Thank you for choosing Pestana Palace Hotel & National Monument and for taking time to post your detailed feedback on Trip Advisor. We take your opinions very seriously and we really appreciate your kind comments about our decoration and our service. Regarding the internet connection, we understand your level of disappointment, I am really sorry about the...

florida
Reviewed 7 January 2014

What a wonderful surprise this hotel was. It's walkable from all the sites and the gardens are spectacular. Food was amazing, a little pricey, but worth it. The rooms were plush and you did feel like "royalty". Highly recommend this wonderful place, it MADE our trip to Lisbon even that more special!!!!

 Report
Helpful?
2Thank robynne61
Andreia C, Guest Ambassador at Pestana Palace Lisboa Hotel & National Monument, responded to this review

Dear Robynne61, Thank you very much for visiting Pestana Palace Hotel & National Monument and for posting your review on TripAdvisor, it’s very important for us and for future travellers. It was a pleasure to read that you gave to our hotel your highest recommendation, thank you very much! In fact, we have high standards service and we work every...

1,965 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1220)
Viewed
Hotel & Grounds (401)
Viewed
Pool/Beach Area (63)
Viewed
Dining (104)
Viewed
Room/Suite (156)
Viewed
Bathroom (34)
Viewed
View from Room (46)
Viewed
Family/Play Areas (9)
Viewed
Business Centre/Function Rooms (9)
Viewed
3:52
Videos (1)
Viewed
Other (397)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (656)
Viewed
Amenities (224)
Viewed
D. Amélia Royal Suite (43)
Viewed
D. Carlos Royal Suite (73)
Viewed
D. Manuel Royal Suite (47)
Viewed
Junior Suite (46)
Viewed
Pool (11)
Viewed
Dining (80)
Viewed
Standard Room with City View (29)
Viewed
Standard Room with Garden View (26)
Viewed
The Hotel (77)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (89)
Viewed
Hotel & Grounds (26)
Viewed
Room/Suite (43)
Viewed
Dining (7)
Viewed
View from Room (5)
Viewed
Other (8)
13/06/2017 14/06/2017
Hotels you might also like...
Travellers also viewed these Lisbon hotels
Olissippo Lapa Palace
#8 of 248 in Lisbon
1,003 reviews
Baixa, Rossio & Restauradores
Pousada de Lisboa
Pousada de Lisboa
#21 of 248 in Lisbon
491 reviews
Show Prices
Show Prices
Show Prices
PortoBay Liberdade
#22 of 248 in Lisbon
794 reviews
EPIC SANA Lisboa Hotel
#14 of 248 in Lisbon
1,880 reviews
Baixa, Rossio & Restauradores
Hotel Avenida Palace
Hotel Avenida Palace
#5 of 248 in Lisbon
2,613 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Pestana Palace Hotel & National Monument, member of the "The Leading Hotels of the World", is a 5 star hotel in a 19th century palace located in the city of Lisbon, and its gardens, with a variety of plants and subtropical trees, are classified as "National Monument". ... more   less 

Additional Information about Pestana Palace Lisboa Hotel & National Monument

Address: Rua Jau 54, Lisbon 1300-314, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: £170 - £300 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pestana Palace Lisboa Hotel & National Monument 5*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Hotels.com, Expedia, Orbitz, Priceline, DerbySoft Ltd Shanghai HQ, Travelocity, Agoda, Cancelon, Evoline ltd, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your Pestana Palace Lisboa Hotel & National Monument reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pestana Palace Lisbon
Hotel Pestana Palace
Hotel Style:
#3 Business Hotel in Lisbon
#8 Spa Hotel in Lisbon
#16 Romantic Hotel in Lisbon
#19 Family Hotel in Lisbon
#26 Luxury Hotel in Lisbon
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Pestana Palace Lisboa Hotel & National Monument staff and other travellers.
21 questions
Ask a question

See all questions (21)

Questions? Get answers from Pestana Palace Lisboa Hotel & National Monument staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get the rooms with the garden views”
smookToronto, 27 May 2017 | Read review
“Upgrading for a suite will maybe be a tip for palace stay's seekers”
nicolefD2034BZ, 23 May 2017 | Read review
“we did not have a great room so can't recommend”
YesRNo, 9 May 2017 | Read review
“Garden view rooms are good”
jfd502, 7 May 2017 | Read review
“try to book a room in the second block (left side of palace). right side have no view and noise”
fremantlesydney, 22 Apr 2017 | Read review
5 of 5
LHW.com
US$254* /night
View Deal
Booking.comUS$336
Expedia.comUS$335
Orbitz.comUS$325
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates