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Torel Palace Lisbon

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Traveller (858)
360
Panoramas (48)
Videos (2)
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About

#35 of 340 hotels in Lisbon
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
Located on a hill in the heart of Lisbon, Torel Palace Lisbon opened in 2013 and consists of two historic palaces and a mansion. Feel like a king or queen in our themed rooms and apartments. Privacy, dedicated service and spectacular views make Torel Palace Lisbon a tranquil heaven in the heart of the capital. Our 34 air-conditioned rooms, some with a city view, are individually and tastefully decorated and include mini-bar, coffee and tea machine and a safe. Torel Palace Lisbon also offers 1 villa and 5 apartments. During the day, guests can relax at our pool, and at night, they can enjoy one of our famous cocktails, always taking advantage of the fantastic view over the city of Lisbon. With the restaurant Black Pavilion and fine-dining restaurant 2Monkeys, Torel Palace Lisboa offers two elegant restaurants with food on a high-level. Together, we want you to feel at home in our palaces in Lisbon - Welcome, Welcome, Herzlich Willkommen! IMPORTANT: If you want to bring your pet, you must book the "Villa" room type and book in advance
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Massage
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Special diet menus
Wine / champagne
Poolside bar
Taxi service
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
Sun umbrellas
Umbrella
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Coffee / tea maker
Minibar
Flatscreen TV
Walk-in shower
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
City View
Classic
Languages Spoken
English, French, Spanish, German and 1 more
Hotel links
Special Price:15% off room rate

Location

Rua Camara Pestana, 45, Lisbon 1150-082 Portugal
Name/address in local language
Torel Palace Lisbon
908Reviews17Q+A100Room tips

Reviews
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Charles P wrote a review Feb 2024
1 contribution
This is such a beautiful charming hotel. We have very much appreciated the quality of the staff, unpretentious, attentive and so kind. Terrasse and swimming pools offer amazing views on the city. We just loved our stay (2 nights) there and will certainly come back
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alexandre Furtado, Other at Torel Palace Lisbon
Responded 4 weeks ago
Dear Mr. Charlesp06975DY, Thank you very much for the amazing message. Hope to see you soon! Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sus_jun wrote a review Feb 2023
Escaldes-Engordany, Andorra3 contributions
Hotel's Favourite
Our stay of 4 nights at the Torel Palace in Lisbon has been absolutely glorious and exquisite. The hotel in itself is a treat to look at, classic architecture, beautiful design all over, incredible views, gorgeous gardens. They are doing some remodeling work at the moment, which in all honesty did not interfere with our stay one bit. We cannot wait to come back and see what everything looks like after they are finished. The team there were all absolutely helpful and kind, spoke perfect English, in addition to many other languages. Their black pavillion, their restaurant, is a gorgeous sunroom with fantastic views of the city and delicious food. We got upgraded to their penthouse, a whole apartment for us, exquisitely decorated, impeccably clean, with everything that one would need for a trip to Lisbon. This has been hands down one of the best experiences ever thanks to all the crew at the hotel, and we travel extensively. Thanks to everyone at Torel Palace, you guys have made this a super special trip, we cannot wait to come back, and we will without a doubt stay with you guys again.
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Date of stay: February 2023
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rita Figueiredo, Diretor-Geral at Torel Palace Lisbon
Responded 7 Feb 2023
Dear Su, the Torel Palace Lisbon team is extremely grateful for your words of appreciation, and we look forward to your next visit to build more memories together! Kindest regards :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Susan L wrote a review Jan 2024
5 contributions1 helpful vote
This was a truly amazing experience with excellent service and stunning views. We did the 14 course tasting experience at the 2 Monkeys and it was incredible. Staying at this lovely Hotel was an absolute highlight. We also had a wonderful massage in the Spa centre there and it was very relaxing and enjoyable. This hotel is an absolute gem.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alexandre Furtado, Other at Torel Palace Lisbon
Responded 27 Jan 2024
Dear Mrs. SusanlS6054JF, Thank you very much for the outstanding compliments to our team, our fine dinning restaurant 2 Monkeys and our Spa. See you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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najnaj80 wrote a review Jan 2024
London, United Kingdom58 contributions13 helpful votes
We stayed at the Torel Palace a couple of weeks ago and had the most amazing time. The hotel is well located, has amazing views, delicious food and super friendly staff. Special thanks to Alex who went above and beyond to make your stay truly memorable.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Alexandre Furtado, Other at Torel Palace Lisbon
Responded 22 Jan 2024
Dear Ms. Najnaj80, Thank you for sharing your feedback! It was a pleasure having you as our guest. Hope to be able to welcome you again soon! Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tour47804256184 wrote a review Jan 2024
2 contributions
Our stay was amazing. Patricia at the Spa was amazing as well. Absolutely recommend getting a massage from her during your stay. Special thanks to Fabio and his colleague at the reception desk for their hospitality. Pinki at the Restaurant was amazing with her service
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alexandre Furtado, Other at Torel Palace Lisbon
Responded 22 Jan 2024
Dear Mr. Tours47804256184, Thank you in advance for your feedback! We hope to welcome you again soon! Kind Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Seeingtheworld wrote a review Jan 2024
England190 contributions174 helpful votes
Amazing amazing amazing. Honestly, far better than I expected. The service by staff is first class, especially Didi in the bar. He took us up into the tower and made us feel like we were the best guests he ever served. The beds - truly divine. Luxurious bedding. Beltran on reception went out of his way to help us with a problem in respect of our next booked accommodation. He is a real professional with charm and kindness. The breakfast is wonderful. How anyone has ever given this place a bad review I don’t know. I will definitely return here.
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Date of stay: January 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alexandre Furtado, Other at Torel Palace Lisbon
Responded 22 Jan 2024
Dear Ms. Peerygirl, thank you so much for your kind words. It was a pleasure to welcome you in Torel Palace and we are very happy that you enjoyed your time with us and in Lisbon. Hope to see you soon! Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GEORGES-PAUL G wrote a review Jan 2024
Angers, France2 contributions
+1
Superb place ideally placed to tour Lisbon downtown. All the team is caring, kind and always concerned about the quality of your stay. The vicinity of the funicular is ideal and gives direct access to very busy places with many restaurants. Tage's river shore is only 20 mn walk through the historical heart of the city. Torel... we will return ! Thank you all.
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: Funicular closed at 22 PM. If you do not fancy midnight hiking remember that Taxi to the hotel...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alexandre Furtado, Other at Torel Palace Lisbon
Responded 22 Jan 2024
Dear Mrs. Georgespaulg, thank you for your feedback, we hope to give you another memorable stay, Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ralf Ritter wrote a review Jan 2024
Copenhagen, Denmark8 contributions4 helpful votes
We had a 4 night stay at Torel Palace during New year. The hotel is very Nice located in a quiet area but still located very central in downtown Lissabon. The hotel it self is just outstanding and consisting of severel very beautiful buildings. Our room had a very high standard and we just enjoined our time there big time. Staff was very serviceminded and friendly and created a very cosy and warm atmosphere. Breakfast is also outstanding and was a very good morning starter. New years evening was held at the 2 Monkeys restaurant at the hotel and it was just a fantastisk expirence with chefs and staff just creating a magic evening. We Will for sure be back very soon.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alexandre Furtado, Other at Torel Palace Lisbon
Responded 22 Jan 2024
Dear Mrs. Hellerup2605, Thank you very much for your comment, we are very happy to have provided you with a memorable moment, we look forward to welcoming you again. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Zachary C wrote a review Jan 2024
1 contribution
The hotel is centrally located up a hill with great views of the city and the water. The amenities are great: breakfast, a pool, two restaurants, heating/cooling, and equipped bathrooms. It's cute, chic, has a lot of character, and delivers on its promise of privacy. What really sets this hotel apart, though, is the hospitality. My friend and I were amazed by the treatment we received; from the moment we arrived to the moment we checked out, we were provided nothing but absolutely impeccable hospitality. From receiving us in the street during our arrival, to turning down the room after we left for lunch, to arranging for an early morning breakfast and ride to the airport, I can truly say the service we received was nothing short of masterful. I can't recommend Alex and the rest of the Torel Palace Lisbon team enough! Looking forward to trying out another one of their beautiful rooms and receiving the same wonderful service next time we're in Lisbon.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alexandre Furtado, Other at Torel Palace Lisbon
Responded 22 Jan 2024
Dear Mrs. ZacharycQ3441KT. We are delighted with your feedback, we are very happy and look forward to welcoming you again.Kind Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Christine S wrote a review Jan 2024
Boston, Massachusetts29 contributions8 helpful votes
Gorgeous hotel. It had just opened when we stayed there last year. The views are incredible and we had a private terrace. We ate in the restaurant but it had literally just opened, so wasn't fully functional yet. Highly recommend.
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alexandre Furtado, Other at Torel Palace Lisbon
Responded 5 Jan 2024
Dear Mrs. Glutenfreesouthsea, Thank you for sharing your feedback! It was a pleasure having you with us! Hope to be able to welcome you again soon! Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£188 - £386 (Based on Average Rates for a Standard Room)
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
40
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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TOREL PALACE LISBON - Updated 2024 Reviews (Portugal)

Frequently Asked Questions about Torel Palace Lisbon
Which popular attractions are close to Torel Palace Lisbon?
Nearby attractions include Discover Lisbon (0.3 miles), Ginjinha Sem Rival (0.2 miles), and A Ginjinha (0.2 miles).
What are some of the property amenities at Torel Palace Lisbon?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Torel Palace Lisbon?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Torel Palace Lisbon?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Torel Palace Lisbon?
Yes, valet parking is available to guests.
What are some restaurants close to Torel Palace Lisbon?
Conveniently located restaurants include Antikuario Cafe, New Himalaia Restaurante, and Zenith Brunch & Cocktails - Lisboa.
Are there opportunities to exercise at Torel Palace Lisbon?
Yes, guests have access to a pool during their stay.
Does Torel Palace Lisbon have airport transportation?
Yes, Torel Palace Lisbon offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Torel Palace Lisbon located near the city centre?
Yes, it is 0.4 miles away from the centre of Lisbon.
Are any cleaning services offered at Torel Palace Lisbon?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Torel Palace Lisbon?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.