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Pestana Sintra Golf Resort and Spa Hotel

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#7 of 15 Hotels in Sintra
Certificate of Excellence
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1 room 2 adults 0 children
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Pestana Sintra Golf Resort and Spa Hotel
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568 Reviews from our TripAdvisor Community

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Showing 145: English reviews
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Santa Cruz, California
Reviewed 2 weeks ago

The front desk, especially wonderful Ana, really made our stay! This is a lovely place with terrific grounds as well as inside pool that is artistic and yet large and useful for lap swimming! Additionally, there is a steam room and sauna, though you might have to ask the staff to turn them on ahead of time. The breakfast, included,...

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Helpful?
Thank Judybookdoc
Stoke-on-Trent, United Kingdom
Reviewed 19 February 2017

Stopped at the Pestana on business and found it a ideal base. A little off the 'beaten track', but well signed. The staff were very friendly and found the restaurant had a good selection of food available. In the morning you were spoilt for choice, with a wide selection of food from cooked to local. The rooms were of a...

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1Thank Nigel B
Hoddesdon, United Kingdom
Reviewed 16 February 2017

Although situated away from all the attractions that Sintra has to offer, and dear I say not easy to find! This is a very pleasant hotel. A good variety with the breakfast selection.The staff are extremely polite, the rooms spotless, spacious and very peaceful. But I must express that I was quite surprised as to how hard and uncomfortable the...

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Helpful?
Thank PiedadeRudman
Miguel_Metello, Manager at Pestana Sintra Golf Resort and Spa Hotel, responded to this review

Dear "PiedadeRudman", We would like to thank you for your preference in choosing Pestana Sintra Golf Conference & Spa Resort and for the comments addressed to us. We take all feedback seriously because they are an incentive for a constant improvement of our services, and sincerely regret that we did not meet all your expectations.Kindly accept my sincerest apologies. We...

London, United Kingdom
Reviewed 6 February 2017

The hotel is quite outdated. Reception staff didn't seem very helpful upon arrival either. Also during our stay the jacuzzi in a spa wasn't working properly and our room was extremely cold. Food was average even though it wasn't too cheap. It is located in Sintra so it takes at least 35 mins to get to Central Lisbon. The hotel...

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Helpful?
Thank Viktorija-Justina
Miguel_Metello, Manager at Pestana Sintra Golf Resort and Spa Hotel, responded to this review

Dear "Viktorija-Justina", We would like to thank you for your preference in choosing Pestana Sintra Golf Conference & Spa Resort and for the comments addressed to us. We take all feedback seriously because they are an incentive for a constant improvement of our services, and sincerely regret that we did not meet all your expectations.Kindly accept our sincerest apologies for...

Reviewed 28 January 2017 via mobile

Off season is never a good time to rate a hotel but review it I will. Entrance lobby and greeting were spot on, from then on it didn't impress. Rooms are dated and are in need of some basic maintenance. Restaurant food was basic, breakfast was a standard hotel buffet. Wifi is free and pretty speedy for a hotel, well...

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Helpful?
Thank Craig S
Miguel_Metello, General Manager at Pestana Sintra Golf Resort and Spa Hotel, responded to this review

Dear Mr. "Craig S",Thank you for taking the time to post this review.It´s through guest feedback that we are able to confirm our strong points, as well as identify any area that may require improvement. We apologize because we did not meet your expectations. Sincerely,

Reviewed 15 January 2017

A little away from the city but the location is very peaceful. The staff was really friendly and helpful, the rooms were clean and spacious, the breakfast was yummy and the pool was great too! Good for family trips

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Helpful?
Thank Isha B
Miguel_Metello, General Manager at Pestana Sintra Golf Resort and Spa Hotel, responded to this review

Dear " Isha B"Thank you for the five-star review ! Looking forward to having you back in the future. Kind regards

Silves, Portugal
Reviewed 14 January 2017

We had a fantastic stay at the Pestana Sintra Hotel. Lovely room, nice restaurant and bar area and a wonderful indoor pool and gym. All the staff we met at the hotel were very friendly and helpful, a real credit to the hotel. Please provide the name of the staff member who provided exceptional service and a brief description of...

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Helpful?
Thank Jutifer
Miguel_Metello, General Manager at Pestana Sintra Golf Resort and Spa Hotel, responded to this review

Dear “Jutifer”, Thank you for posting your review on tripadvisor. All your informations were very useful because it gives an idea of the Hotel for future travellers. We are pleased to hear that you have enjoyed your stay with us and we would like to thank you for your kind comments regarding our rooms, restaurant and our staff. It will...

Quebec City, Canada
Reviewed 11 January 2017

This hotel is very nice and the rooms are gorgeous, Ours offered a view on both the golf course on one side and the garden on the other. Very clean with all the amenities. The restaurant was also very enjoyable. Very good food for the price. The only thing we could say about it is that it was not easy...

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Helpful?
Thank maxbeaulieu445
Miguel_Metello, General Manager at Pestana Sintra Golf Resort and Spa Hotel, responded to this review

Dear "maxbeaulieu445", Thank you very much for your excellent comments in Tripadvisor. Your opinion is very important to us and to other guests that consider a trip to Sintra. We hope to have the opportunity to welcome you again in a near future. Kind regards, Miguel Metello

Paris, France
Reviewed 21 December 2016

Always a pleasure to go to this hotel for business, and when possible, for leasure. Restaurant is good enough and the bar offer sandwiches and hamburgers. Ask for the "Toasta mista", delicious before dinner ;-)

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Helpful?
Thank YABEACH
Miguel_Metello, General Manager at Pestana Sintra Golf Resort and Spa Hotel, responded to this review

Dear Guest, Thank you very much for your wonderful review and for recommending our hotel to other travelers. Your kind words give us the great filling of mission accomplished and we also look forward to welcome you again next year. Please let us know of your return as soon as possible. With kind regards, Miguel Metello

London, United Kingdom
Reviewed 13 December 2016

My husband and I stayed in Sintra in mid-October and split our stay between a historic hotel and Pestana Sintra Golf Resort. The employees of the hotel were lovely and incredibly helpful. The rooms were numerous but small. Breakfast was free but they rushed the guests out fairly quickly and the evening meals were a bit overpriced. I'd suggest dining...

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Helpful?
Thank lnhaney
Miguel_Metello, General Manager at Pestana Sintra Golf Resort and Spa Hotel, responded to this review

Dear "lnhaney", Thank you very much for your feedback. We truly value our Guest constructive comments as they help us to continually monitor and upgrade the quality of our service. We would like to have another opportunity to welcome you soon. Best regards

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Sintra Golf Resort and Spa Hotel staff and other travellers.
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Questions? Get answers from Pestana Sintra Golf Resort and Spa Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try for a room near the pool/gym if that is of interest. I had to walk a half mile from room to pool.”
 of 5 bubbles Judybookdoc, 15 Mar 2017 | Read review
“Rooms on the West side are quieter and view to the pool.”
 of 5 bubbles PiedadeRudman, 16 Feb 2017 | Read review
“Second floor is for suites, do not hesitate to ask for ;-)”
 of 5 bubbles YABEACH, 21 Dec 2016 | Read review
“The ground floor rooms at left side are quieter...”
 of 5 bubbles LuiSoeiro, 16 Oct 2016 | Read review
“If you like a view, ask for pool and golf course vieuw”
 of 5 bubbles redcats2016, 28 Sep 2016 | Read review
5 of 5