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Porto Bay Serra Golf

Sitio dos Casais Proximos | Santo da Serra, Santa Cruz, Madeira 9100-255, Portugal (Formerly Estalagem Serragolf)
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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  • Quinta do Riacho
    1.3 mi
  • 4 star hotel
  • Free Wifi
Reviewed 2 days ago
A Quiet and Comfortable Retreat
Very nice hotel of good standard. Clean and comfortable, with... more
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327 Reviews from our TripAdvisor Community

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Showing 189: English reviews
Lund, Sweden
Reviewed 2 days ago NEW

Very nice hotel of good standard. Clean and comfortable, with several facilities such as a swimming pool, sauna, gym, cosy lounge with fireplace etc. Our room was comfortable, including central heating. However, there were some ants in the bathroom. The restaurant offers a very good breakfast, but dinner quality varies. There is no elevator and a few flights of stairs,...

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Helpful?
Thank Flavius G
Luxembourg City, Luxembourg
Reviewed 3 days ago NEWvia mobile

This hotel is in a very quiet location, 15min from the airport and 10min from the highway. This means that every corner of the island is in a 1.30h reach maximum. Good rooms, beautiful indoor pool and sauna. Breakfast was average that's the fifth star missing.

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Thank Philippe C
Leidschendam, The Netherlands
Reviewed 3 days ago NEW

When you stay in a hotel the first and most important element is a good night rest. Breakfast, lunch, dinner all can be had outside a hotel, but room and bed are important. The bed in the room we had was a boxspring of good comfort, but what made the night terrible was the sheet which was covered with "...

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Thank WILENLIN
Lee-on-the-Solent, United Kingdom
Reviewed 1 week ago NEW

Wonderful Hotel with amazing staff. We stayed for New Year and had a lovely time. Rooms are spacious, with Rituals toiletries and the beds very comfortable. Marilia and the team could not do enough for us and one of us is Celiac and they catered for her very well, with Chef even making a fabulous afternoon tea. You do need...

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Thank Ann O
Southampton, United Kingdom
Reviewed 23 November 2016

We arrived in Madeira early so phoned the Hotel on the off chance of checking in early and the immediate response was yes. We found the Hotel easily,it is located about 10 minutes from the airport but high up so a bit of a twisty up hill drive to get there. We received a warm welcome and had a lovely...

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Thank Godders2006
Marilia D, Gerente at Porto Bay Serra Golf, responded to this review

Dear Guest, Thank you very much for your comments. Nothing makes us happier than meeting the expectations of our guests. We look forward to see you again. Warm Regards, Marília Dias

Bexhill-on-Sea, United Kingdom
Reviewed 20 November 2016

If you want to get away for a bit of peace and quiet this hotel is ideal. Stayed here for 3 nights before dropping down into Funchal. Rooms very clean. Facilities very limited. There's a nice small indoor pool but a soulless 'bar' area consisting of a few sofas next to the dining room. Very limited chances to eat anywhere...

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Thank therunners055
Marilia D, Gerente at Porto Bay Serra Golf, responded to this review

Dear Guest, Thank you for your comments and for choosing our hotel. It was a pleasure to have you with us and we hope to see you again soon. Muito Obrigada, Marília Dias

Lisbon, Portugal
Reviewed 19 November 2016

Porto Bay Serra Golf is located at the heart of Madeira Island. Beautiful place, the hotel is cozy and the building is beautiful. Everything else was a disappointment. From the room which was in the 1st floor with a view to a fence to an nonexistent WiFi with no signal, fitness center with a very limited schedule and a very...

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1Thank Miguel2770
Marilia D, Gerente at Porto Bay Serra Golf, responded to this review

Dear Guest, Thank you for your comments. We are very sorry that your stay did not match your expectations. However, we hope that you will allow us to regain your confidence on your next stay with the PortoBay group, when we shall be entirely at your disposal! Warm Regards, Marília Dias

Moscow
Reviewed 22 October 2016 via mobile

Good: Old, beautiful building in the mountains, very cozy, totally quiet, surrounded by a forest and next to a breathtaking golf resort. Attentive and helpful hotel team. Coming late from excursions, we used pool off-hours several times, no one made a note. At the day of departure we had late golf lesson, reception arranged extra 1.5 hours for us. These...

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Thank Russian_Santa
Marilia D, Gerente at Porto Bay Serra Golf, responded to this review

Dear Guest, First of all, thank you for your comments. Your opinion is very important to us. We shall carefully analyse the less positive points you mention regarding your stay. We would be happy to see you again at our hotel in order to meet your expectations. Best regards Marília Dias

Reviewed 18 October 2016 via mobile

We spent three nights at the Serra Golf before our week in the Porto Bay Residence. It's a lovely place to wind down - not a lot of tourist attractions up in the hills, but the hotel has charm and character - especially if you stay in the rooms, or suite, in the old building. Some small mistakes made with...

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Thank John L
Marilia D, Gerente at Porto Bay Serra Golf, responded to this review

Dear Guest, Your opinion is very important to us. We were very pleased to hear that you enjoyed the time you spent with us. We look forward to seeing you again soon, here or at another Portobay hotel. Warm Regards, Marilia Dias

surrey
Reviewed 17 October 2016 via mobile

This is a charming small hotel built in the 20's and was originally the clubhouse for the Santo da Serra golf club when the course was only 9 holes. As golfers playing all week we selected Porto Bay Serra based on other reviews and we were not disappointed. The hotel is cosy and intimate with a neutral decor. Our room...

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1Thank SURREY16
Marilia D, Gerente at Porto Bay Serra Golf, responded to this review

Dear Guest, First of all, thank you for choosing our hotel. Your opinion is very important to us - thank you for sharing it. We are very pleased to hear that our hotel and team were able to meet your expectations. We look forward to seeing you again in a near future. Muito Obrigada Marília Dias

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Room Service
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
PortoBay Serra Golf is a small charming property surrounded by nature and by the traditions of Madeira, with decoration that is both elegant and comfortable and with the golf course nearby!! Enjoy a stay in the middle of the country, with luxurious greenery, and a welcoming atmosphere. The main house dates from 1920, was restored in 1999 and is classified as part of the regional heritage. The facade, with decorative elements from the Art Nouveaux period, the frieze in floral tiles, windows with white wooden slats, and its fish-scale roof are unique features . .. 22 rooms, living room with fireplace, traditional restaurant, heated covered pool, sauna, library, games room and gym ... in the heart of nature!! ... more   less 

Additional Information about Porto Bay Serra Golf

Address: Sitio dos Casais Proximos | Santo da Serra, Santa Cruz, Madeira 9100-255, Portugal (Formerly Estalagem Serragolf)
Region: Portugal > Madeira Islands > Madeira
Price Range: £65 - £85 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Porto Bay Serra Golf 4*
Number of rooms: 21
Reservation Options:
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Also Known As:
Estalagem Serragolf Madeira
Hotel Style:
#15 Spa Hotel in Madeira
#23 Luxury Hotel in Madeira
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Questions & Answers

Here's what travellers have asked, with answers from Porto Bay Serra Golf staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose main floor rooms for accessibility, no elevator.”
 of 5 bubbles 114flaviusg, 22 Jan 2017 | Read review
“If you dont like climbing stairs rooms on the floor level with the dining room are best”
 of 5 bubbles Godders2006, 23 Nov 2016 | Read review
“We stayed in the main building in the suite, very comfortable”
 of 5 bubbles therunners055, 20 Nov 2016 | Read review
“Rooms in the 'annexe' are at the back and these are nice and quiet. Also, these rooms offer easiest access to the Pool, Gym and Spa.”
 of 5 bubbles ArcticExplorer51, 28 Sep 2016 | Read review
“All rooms the same I think”
 of 5 bubbles neighboursKent, 14 Sep 2016 | Read review
5 of 5