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Pestana Casino Park Hotel

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#32 of 86 Hotels in Funchal
Certificate of Excellence
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2,467 Reviews from our TripAdvisor Community

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Showing 1,821: English reviews
Stockton-on-Tees, United Kingdom
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed yesterday NEW via mobile

The location of this hotel is excellent, an easy walk down to Funchal old town centre and a pleasant walk to the Lido. The rooms are of adequate size with comfortable beds , a nice size fridge with some complementary soft drinks . Although tea making facilities are not provided initially they are available on request. The buffet breakfast is... More 

Helpful?
Thank barbara g
Livingston, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW

Good sized bedroom with huge comfy bed. Bathroom adequately equipped with bath overhead shower double sinks toilet & bidet. Towels weren't as soft & fluffy as you would expect in a 5* hotel but they were clean as were the robes. Dining huge and impersonal. Although plenty choice of food I felt like I was eating on my own as... More 

Helpful?
1 Thank Jolan A
Liverpool, United Kingdom
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 days ago NEW

Stayed at pestana casino park in funchal recently and I must say that I would recommend this hotel to anyone visiting madeira.Firstly tle location was ideal ,plenty of restaurants and bars close by,wonderful view of harbour and cruise ships in dock,lovely promenade walk to the old town, wonderful.Facilities in the hotel were great lovely indoor pool,sauna,and steam rooms,outside pool,bar,and several... More 

Helpful?
Thank HANK58
Newport, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Lovely hotel, staff very friendly and helpful. The grounds were well laid out, dining room huge and food very good. Room nice size and comfortable beds. Looked after by the staff after a fall at the airport.

Helpful?
Thank Beryl C
Manchester, United Kingdom
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 1 week ago

My mum and I were forced to stay in this hotel for one week after being bumped out of the hotel we had originally booked, the Pestana Grand. It is interesting to note that this has happened to a number of other TA reviewers. For travellers contemplating making a reservation with the Pestana chain, please note that it is the... More 

Helpful?
1 Thank gracie_2910
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

Hotel has wonderful pool with stunning view. Bar next to the pool is also nice (little bit pricey though). Indoor pool and the spa are more than big and really nice. Breakfast was good, special regards to a smiley lady who was making great omelettes. Room needs to be refurbished, it doesn't look like a 5 star room. Bed is... More 

Helpful?
Thank Tijana B
Helsinki
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 1 week ago via mobile

Really good location, clean, nice view, friendly and helpfull staff, tasty breakfast. But not 5 stars (did not expect it to be since fair price). Some broken items in the room. You can hear neighbors very well, too well. But in general anyways ok experience.

Helpful?
Thank saricu
Bourne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

Although we didn't want to stay here we felt the staff did everything to make our holiday acceptable. We were told two days prior to leaving the UK that our chosen hotel Pestana Grand was overbooked and we would be staying at the sister hotel where we didn't want to stay. When we arrived we were not happy with our... More 

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3 Thank lindagosden
Mold, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

This was our first visit to Madeira. The hotel has fantastic views of both the city of Funchal and the marina and it was a daily activity for a lot of guests to look over to see what cruise ships were in. The hotel as per a lot of other reviews is very dated in terms of its style but... More 

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Thank AudreyPaisley
London
Level Contributor
122 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 1 week ago

The Pestana Casino Park is a 5 star hotel on the main road into Funchal it's about 500m from the strart of the main shopping area and within easy reach of the old town. Close enough to walk and far enough for peace and privacy. The hotel is an iconic listed building with great style and modern design. There are... More 

Helpful?
2 Thank SnowdropLondon

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Pestana Casino Park Hotel

Address: Rua Imperatriz D. Amelia, 55 | Quinta da Vigia, Funchal, Madeira 9004-513, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: £62 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pestana Casino Park Hotel 5*
Number of rooms: 379
Reservation Options:
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Also Known As:
Pestana Hotel Park
Pestana Casino Park Hotel Madeira/Funchal
Hotel Style:
#7 Business Hotel in Funchal
#21 Spa Hotel in Funchal
#25 Family Hotel in Funchal
#30 Luxury Hotel in Funchal
#31 Romantic Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Casino Park Hotel staff and other travellers.
102 questions
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Questions? Get answers from Pestana Casino Park Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room with an even number as the odd numbered ones overlooked the hotel front & casino and not great for getting sun on balcony.”
 of 5 bubbles jolanm146, 30 Nov 2016 | Read review
“4th and 5th floor room will get you a good view of cruise ships in harbour”
 of 5 bubbles HANK58, 29 Nov 2016 | Read review
“pool view as great big construction site on the other side of the hotel and it is noisy during the day.”
 of 5 bubbles lindagosden, 24 Nov 2016 | Read review
“ask for a side sea view away from the casino if you want a quieter evening although the casino side gives fantastic views of the city”
 of 5 bubbles AudreyPaisley, 23 Nov 2016 | Read review
“Highest floors have best views”
 of 5 bubbles SnowdropLondon, 21 Nov 2016 | Read review
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