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Pestana Casino Park Hotel

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#33 of 86 Hotels in Funchal
Certificate of Excellence
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1 room 2 adults 0 children
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Pestana Casino Park Hotel
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2,514 Reviews from our TripAdvisor Community

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Showing 1,852: English reviews
Buxton, United Kingdom
Reviewed 2 days ago NEW

My husband and I stayed here last week for his 40th we was greeted by a very impressive reception lobby where were pleasantly offered a chilled glass of buzz fizz 😜while are luggage was taken To the room for us a.the room was spacious with a balcony not much of a view really but very clean no kettle etc 😐....

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Thank kerrie k
Eilereng, Luxembourg
Reviewed 3 days ago NEW

Absolutely amazing. Friendly staff. Excellent food. Wonderful facilities. Comfortable bed. Central location, everything is ease to reach from the Hotel. The kids also enjoyed the stay. CR7 museum is just few minutes walk away.

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Thank paulorL2365LT
Newark-on-Trent, United Kingdom
Reviewed 3 days ago NEWvia mobile

This hotel is conveniently placed for a visit to Funchal although the short walk back from the town does include a steep hill. We were welcomed by a very friendly receptionist with a refreshing soft drink. Our cases were whisked away and were waiting for us in the room. Our room was spacious with a very large bed, crisp white...

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3Thank Laurence H
Coimbra, Portugal
Reviewed 5 days ago NEW

We have a week here for my birthday. The rooms are fine, although the aircon does not work too well. We had temps of mid 20s in early Jan and we were hot! Tea and coffee making trays on request is a great idea. On my birthday some of the staff at breakfast wished me a happy birthday...so sweet. Later...

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1Thank zookro
Reviewed 6 days ago NEWvia mobile

Absolutely amazing. Friendly service. Excellent food. Wonderful facilities. Comfortable bed. Clean and spacious rooms. Picturesque scenery. 100% best place to stay. We Celebrated with free champagne from the management on the birthday. How did they know?

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Thank kath s
josecarlos_fernandes, Gerente at Pestana Casino Park Hotel, responded to this review

Dear Guest Kath, Thank you so much for taking your valuable time in sharing your precious feedback. We are very pleased to note that the experience at the Pestana Casino Park Hotel met your expectations and that you had a pleasant stay with us, we take great pride in creating those memorable moments for our guests. Your review are really...

Chester, United Kingdom
Reviewed 1 week ago

This was our first visit to Madeira so obviously also the first visit to this hotel and I can say we were both highly impressed with both Madeira and The Casino Park Hotel and I’m certain we will be returning for a second visit. The location is excellent, just on the edge of the main town as opposed to being...

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1Thank DingDangD0
josecarlos_fernandes, Gerente at Pestana Casino Park Hotel, responded to this review

Dear Guest, Thank you so much for your positive feedback regarding your recent stay at Pestana Casino Park Hotel . We are extremely pleased to hear that you enjoyed the food offerings and service during your time with us. We are consistently committed to ensuring that we provide our guests with the highest standards of service to ensure quality stay...

Ilkley, United Kingdom
Reviewed 2 weeks ago

Just returned from Spending our 5th new year at Casino Park Hotel. We had requested a room on high floor and this was waiting for us on arrival.The room cleaning, food and all the facilities as always were excellent. The hotel was very busy but this was no problem for the staff who carry out their duties with professionalism, efficiency...

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1Thank pjbchapman2014
josecarlos_fernandes, Gerente at Pestana Casino Park Hotel, responded to this review

Dear Guest, Thank you so much for reaching out & writing your mesmerizing experience. We are so pleased to note that we were able to make your stay a memorable success. We take great pride in creating those memorable moments for our guests. We are glad you enjoyed your stay with us along with the food, services and the warm...

Bury St Edmunds, United Kingdom
Reviewed 2 weeks ago

I stayed here as part of a group tour over Christmas 2016 for a week or so. There are many things to like about the hotel and just a few things worth a mention that could be better. Initially I stayed in room 469 on the forth floor but despite the great view asked to be moved as it had...

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2Thank Stephen W
josecarlos_fernandes, Gerente at Pestana Casino Park Hotel, responded to this review

Dear Guest Stephen , Thank you very much for taking the time to write a review of your stay at the Pestana Casino Park Hotel. We are so pleased to know that indoor pool, food and bar were truly appreciated. Also thank you for bringing the niggles which you have experienced to my attention. All our guests valued feedback really...

Sines, Portugal
Reviewed 2 weeks ago

The hotel although, not new, it's well maintained and has a modern look. The room are spacious and clean. The staff are very friendly and helpful. The location is perfect...set on a hill over Funchal bay, and you can walk to the city centre from the hotel. The pool area is amazing, both the surroundings and the view. The hotel...

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Thank Marquito-Carlita
josecarlos_fernandes, Gerente at Pestana Casino Park Hotel, responded to this review

Dear Guest , Just a short note to thank you for staying at Pestana Casino Park Hotel and for taking some of your precious time to share your feedback about the holiday experience with us . We are most pleased to know that you enjoyed it and it would be a pleasure to welcome you, whenever you decide to visit...

London, United Kingdom
Reviewed 2 weeks ago

On the plus side, the views from my room were great. The bar staff, particularly Adriano and David, were welcoming, knowledgeabe and extremely personable. However that's about it for the pluses. The hotel itself is dated and the rooms dingy and mine hadn't been cleaned properly for ages as evidenced by dust everywhere. The mini bar wasn't stocked. (My first...

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2Thank cr0uchhall
josecarlos_fernandes, Gerente at Pestana Casino Park Hotel, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay at the Pestana Casino Park Hotel in Tripadavisor. We strive to provide all our guests with flawless experiences and we are very sorry to hear that we could not met your expectations. We regret that the inconveniences mentioned made your holidays not up to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Pestana Casino Park Hotel

Address: Rua Imperatriz D. Amelia, 55 | Quinta da Vigia, Funchal, Madeira 9004-513, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: £68 - £113 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pestana Casino Park Hotel 5*
Number of rooms: 379
Reservation Options:
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Also Known As:
Pestana Hotel Park
Pestana Casino Park Hotel Madeira/Funchal
Hotel Style:
#7 Business Hotel in Funchal
#22 Spa Hotel in Funchal
#25 Family Hotel in Funchal
#31 Romantic Hotel in Funchal
#31 Luxury Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Casino Park Hotel staff and other travellers.
108 questions
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Questions? Get answers from Pestana Casino Park Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor with sea view”
 of 5 bubbles pjbchapman2014, 8 Jan 2017 | Read review
“If you do not like long walks get a room at the lifts end.”
  • View from balcony, casino is behind the trees to the right
  • Balcony area
  • Good bathroom
  • Room from entrance to balcony end
  • Room view from balcony end
 of 5 bubbles StephenW245, 8 Jan 2017 | Read review
“High floor. Odd number for view, even number for sun but could be watching the building of the new Savoy hotel”
 of 5 bubbles PamelaH157, 4 Jan 2017 | Read review
“I found my 3rd floor room ideal with a good outlook.”
 of 5 bubbles jeri552016, 2 Jan 2017 | Read review
“If possible get one with an odd number as you will have a better view but to be honest either view is not bad.”
 of 5 bubbles bryantheboy, 30 Dec 2016 | Read review
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