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The Jardins d’Ajuda Suite Hotel

Rua Nova Vale da Ajuda, Funchal, Madeira 9000-720 Portugal
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About

#74 of 95 hotels in Funchal
Location
Cleanliness
Service
Value
The hotel is situated 3 km from the centre of Funchal, on the island of Madeira. Our island is beautiful and, because we want to give you a perfect welcome, we have thought of all the details. Located in the best tourist area, the Suite Hotel Jardins d'Ajuda is very close to the sea, has beach access, as well as access to other amenities, namely restaurants, bars, 50m from the shopping centre (Madeira Forum), supermarkets, public transport services and a private car park. It is a privileged location that unites the comfort and quality of our hotel with all the possibilities of the surrounding areas, to make your stay memorable.
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Property amenities
Public wifi
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Evening entertainment
Shuttle bus service
Conference facilities
Banquet room
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Meeting rooms
Spa
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Safe
Kitchenette
Refrigerator
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
Languages Spoken
English, French, Portuguese
1,016Review41Q+A100Room tips

Reviews
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22000FT wrote a review Mar 2024
Durham, North Carolina212 contributions90 helpful votes
The hotel is conveniently located close to highways and Funchal attractions. Rooms are nice size and well furnished. Rooms facing the garden side are quiet while those facing the street can get lots of traffic noise at night. There is shopping mall across the street with a nice grocery store and fast food restaurants. You can park at the mall for free on weekends. The hotel also has arrangement with a garage next door for 3 euro parking for 24 hours. There are many other nice restaurants in the neighborhood. Rooms don’t have heaters but the hotel can provide a portable one.
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Date of stay: March 2024Trip type: Travelled solo
Room Tip: Choose rooms facing the garden
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Brenda H wrote a review Mar 2024
Hebburn, England, United Kingdom38 contributions24 helpful votes
+1
This hotel is so very very dated, carpets in corridors badly stained and reception were not happy people just wanted you out of the way. All furniture in our garden view suite was either scuffed stained or dirty and the balcony and its furniture covered in bird poop. The walls in the apartment had red streaks which we found were because of splatting flying insects. Mattress was the hardest and thinnest we had slept on. You have to buy a safe lock (€12). No shuttle bus to town when we were there. Breakfast is the same every morning no variations. Can recommend eating at Smarts cafe just over the road food is excellent and reasonably priced and freshly made. The refrigerator in the kitchen never worked for the whole of our stay and our room was only serviced twice, we bagged up the smelly rubbish and left it in the corridor for the cleaning staff to move, after two hours my companion had to nip back to the room to pick up her sunglasses and the rubbish was still there but this time there were two staff standing by it ignoring it. Hotel is on a steep hill but very close to bus stops, buy a Giro bus ticket in the forum shopping centre and use that. I emailed my comments to the sales manager via the hotel website but never got the courtesy of a reply. Also if you use the cocktail bar during happy hour make sure you get the discount, they “forgot” ours twice. I do not know who they are deluding with their four star sign because it needs to be re assessed and I will suggest this to the tourist board.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Not a lot of staff so if reception is busy take a seat and wait
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Dave and Jas wrote a review Feb 2024
Bangkok, Thailand8 contributions2 helpful votes
+1
After a 4 hour flight we were taken to this hotel which is about a 45 min stroll on the promenade to Funchal. There was a courtesy bus but not needed. Opposite the hotel is a mall with supermarket, clothes stores and eateries. The newsagent sells Giro cards for the buses. For €5 daily you can use the public transport for as many trips as you like. Simple load the card. You pay extra for the suburban ticket that takes you farther. In the opposite direction, again a 45-1 hour walk, you arrive at the fishing village. We caught a taxi from there up to the skywalk. We walked back down the many stepped corridors through the farms back to the centre. Our knees were wobbly by this time as the descent had taken about an hour. Enjoyed coffee and Bolas on the entire holiday. A ride up the mountain on cable car is well worth it with spectacular views of Funchal. Pick a clear day. The small cafe just near the toboggans provided pan pipe music and delicious cappuccinos as we enjoyed the vista and watched the men in pinstripe suits guiding the toboggans down the steep slopes. We returned by cable car. If its not busy, you can just wait for an empty car and hop in with just your crew. We enjoyed having it to ourselves. A visit to the Ronaldo museum was OK, a bit pricey for the entrance. They should have shown his best goals on a reel but nothing like that. Just saw trophies and pics. The botanical hardens were not in full bloom due to time of year but were pleasant to walk around. There is a museum there too with stuffed animals. A walk through the town is very pleasant. Live bands can be very entertaining on a Saturday afternoon. Hotel room was spacious replete with a mini kitchen,fridge, crockery and cookware. We had the garden view where it was quieter though I couldn't compare. Breakfast had great variety. Many lines. No complaints. The swimming pool was heated and there was a sauna too. Huge towels are provided. There is also an outdoor pool.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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sandim wrote a review Feb 2024
Denbigh, United Kingdom2 contributions1 helpful vote
+1
Stayed end of February. The hotel is on a steep hill but near bus stops for airport, Funchal and the tourist buses stop on the road outside. Great location can walk into Funchal (40 mins) or take 1, 2 or no.4 bus for €2 and facilities. Breakfast was good plenty of fresh food and a good selection of hot and cold food. I was pleased with my room, had a sofa, balcony, kitchenette and was clean. Mattresses very hard, generally the furnishings were a bit worn and the hotel has very dated decor, needs updating. Staff are polite and helpful. Would stay again but not 4*
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Date of stay: February 2024Trip type: Travelled solo
Room Tip: Noisy with windows or patio doors open
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NPE1 wrote a review Feb 2024
Greater Manchester, United Kingdom66 contributions101 helpful votes
My sister and I had a lovely stay at the Jardins D'Ajuda, last week of January into early February 2024. This hotel gives excellent value for money because it is not expensive yet it is of a very good standard. Our twin room was very nicely furnished with a nice big balcony overlooking the tropical gardens of the hotel with banana trees! We had a nice clean bathroom with both bath and shower and the ladies who cleaned and serviced our room did a fantastic job in keeping it spotless and tidy. The buffet breakfast was excellent with plenty of choice and in a nice pleasant dining room. There is a big outdoor pool with plenty of sunbeds for everyone and a nice snack bar for drinks. There is also a great indoor pool with sauna, steam room, jacuzzi, gym and changing facilities and showers. All the hotel staff were very helpful - the people on reception, the bar and snack bar staff, the pools staff and the room cleaners. We thought it was lovely and superb value for money. Just one final note - the hotel is well-named because the tropical gardens are absolutely lovely. Highly recommended.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
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Karen H wrote a review Jan 2024
2 contributions1 helpful vote
This was our 2nd time at this hotel,we thought we were only getting a land view room but were pleasantly surprised to be given a pool view suite. The rooms for some are possibly dated but they are very clean and comfortable, the cleaners were there every day and linen and towels were changed every other day, the reception staff are very friendly and helpful as are the doormen. There is an outdoor pool and on cooler days an indoor pool, jacuzzi,sauna and steam room. The local bus runs regularly from just around the corner from the hotel entrance taking you right into Central Funchal. There are quite a few local eateries nearby for local food,Indian or Asian or in the Forum shopping centre next door a KFC and other fast food outlets,so all tastes catered for. Breakfast was lovely a very good selection of foods from porridge/cereal to meats, fruit and the obligatory Madiera cake. The bar had a Happy Hour on an evening and entertainment every night (except Sunday) which was mainly provided by Jacky & partners and once a week a local group came in to perform. Another lovely stay, thank you to all the staff for making it so.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: If you're not very mobile then this Hotel is possibly not ideal, but then Funchal itself is very...
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PJNich wrote a review Jan 2024
Leicester, United Kingdom1 contribution
Hotel is in a great location, with bus stops/eateries/shopping mall all very close, Pleasant gardens/pool area, plenty of sun beds, free towels, helpful attendants. Entertainment could be better Overall very pleased
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Review collected in partnership with Jet2holidays
Date of stay: December 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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CherryBakewellkid wrote a review Jan 2024
Whitby, United Kingdom1 contribution
This was my second visit and I had returned because I had extremely good memories of Christmas there before. Although it it is almost 2 miles from the centre of Funchal there is an excellent bus service and the shopping mall has an good supermarket 3 minutes away. Christmas Gala Dinner was excellent. I had a couple of housekeeping issues which were efficiently dealt with. The only disappointment was the corridor carpeting was very stained and the decor felt tired.
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Review collected in partnership with Jet2holidays
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nadia-KD wrote a review Jan 2024
38 contributions42 helpful votes
+1
The room was very good size with see view and balcony , but was a bit noisy because it was to the road side. The furniture is a little dated. The room was been cleaned every day. Hotel has two pools / indoor and outdoor/ , and both of them are good size and water temperature is around 23 degrees . The hotel provide towels for pools as well. Have pool bar and night bar. Breakfast - have enough good choice . Staff was very helpfully and friendly Very good location - next to it has shopping centre , bus stop , few restaurants , 5-10 minutes by car or 40 - 45 by foot from Funchal city centre .
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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k8ith m wrote a review Jan 2024
Cheshire, United Kingdom914 contributions138 helpful votes
+1
This hotel is a sad memory of the extravagant hotels that used to exist that have been left to deteriorate because the cost to maintain such large establishments is just too great. When I say large , I think we were put in the room furthest from the reception ... a good 800m walk I reckon The rooms are extremely dated. .. I say this as there is a phone in the toilet and the hairdryer I am pretty sure is older than I am ! The decor needs a revemap and is pretty rough around the edges as shown. The rooms facilities are not that of a 4 star hotel (the 4 star is still on its exterior ) no tea and coffee room facilities , we arrived to no towels in our room which we were then fiven towels that are only useful for rags . I was glad I had taken one of my own . The beds themselves .... am I an adult or a child ? Wait for that roll over and the sound of the waterproof sheeting on your bed.... i am all for hygiene but it does not make for a good night's sleep. There is plenty of storage and a TV for those who like to pack heavily and a TV evening. The breakfast was your standard buffet setup but was hot and the staff were very friendly and conscientious . Evening entertainment was pretty depressing more for the fact the poor acts had no audiences most nights . Well done for the hotel for trying to accommodate those that didn't want to venture into funchal (around 40 minutes walk away ) There is an indoor and outdoor pool, we didn't venture to these due to being out hiking majority of our time but plenty of people seemed to. There are a couple of bars and restaurants withing a 5 minute walk but the walk to the harbour town lobos is around 45 minutes and similar to funchal .
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Date of stay: January 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
£75 - £92 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jardins d ajuda suite funchal
LOCATION
PortugalMadeira IslandsMadeiraFunchal
NUMBER OF ROOMS
277
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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THE JARDINS D’AJUDA SUITE HOTEL - Updated 2024 (Funchal, Portugal)

Frequently Asked Questions about The Jardins d’Ajuda Suite Hotel
Which popular attractions are close to The Jardins d’Ajuda Suite Hotel?
Nearby attractions include Forum Madeira (0.07 miles), Jardim Panorâmico (0.2 miles), and Tunel das Pocas do Gomes (0.3 miles).
What are some of the property amenities at The Jardins d’Ajuda Suite Hotel?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at The Jardins d’Ajuda Suite Hotel?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at The Jardins d’Ajuda Suite Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to The Jardins d’Ajuda Suite Hotel?
Conveniently located restaurants include Bistrot Des Anges, Dona Nina, and Restaurante Imperfeito.
Are there opportunities to exercise at The Jardins d’Ajuda Suite Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at The Jardins d’Ajuda Suite Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Jardins d’Ajuda Suite Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Jardins d’Ajuda Suite Hotel?
The staff speaks multiple languages, including English, French, and Portuguese.
Are there any historical sites close to The Jardins d’Ajuda Suite Hotel?
Many travellers enjoy visiting Colégio dos Jesuítas do Funchal (2.1 miles), Santa Clara Convent (2.0 miles), and Sao Tiago Fort (2.6 miles).
Does The Jardins d’Ajuda Suite Hotel have any great views?
Yes, guests often enjoy the ocean view available here.