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Pestana Porto Santo All Inclusive

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Traveller (1850)
Pool & Beach (559)
Room & Suite (351)
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Overview
  • Excellent65%
  • Very good25%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“animation team”(234 reviews)
“pestana porto”(298 reviews)
“pool bar”(193 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,530)
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All reviewsanimation teampestana portopool barmain restaurantbar staffjeep safaripool viewevening entertainmenttwo weeksdunas barkids clubthomson repcolumbus hotelrelaxing holidaybuffet restaurantburgerupgraded to a suite
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1,341 - 1,345 of 1,961 reviews
Reviewed 20 July 2013

Having read previous reviews we were very wary of the hotel check in as most of the travellers on the plane were heading there. Mario (Thomson rep) had this well organised by delaying each coach, although there was a queue it was only 5-10 mins,...More

3  Thank souplover
Response from Martins J, General Manager at Pestana Porto Santo All InclusiveResponded 26 July 2013

Dear Customer, We are pleased to hear that you have enjoyed your stay with us. Your comments about us have been really appreciated and we sincerely hope that your travelling plans bring you back to Porto Santo again, so we can have the pleasure of...More

Reviewed 20 July 2013

Travelled 8th to 15th July 2013 with our children aged 16, 18 and 20. Easy, quick transfer to hotel with no delays. Greeted by the rep and the some of the Animation Team. In villa 6 first floor with excellent views over the garden/'pool house'...More

Thank Julie D
Response from Martins J, General Manager at Pestana Porto Santo All InclusiveResponded 26 July 2013

Dear Guest, Your feedback is very important for us and future Guests. It´s through guest feedback such as yours, that we are able to confirm our strong points, as well as identify any area that may require improvement. Therefore your participation has been extremely important...More

Reviewed 20 July 2013

Having visited this hotel late June, I find some of the negativity being written unbelievable. The hotel is set within beautiful grounds, the atmosphere is relaxed during the day with the most respectful and polite staff you will find in any hotel found within any...More

7  Thank kellyk209
Response from Martins J, General Manager at Pestana Porto Santo All InclusiveResponded 26 July 2013

Dear Guest, We appreciate very much your comments regarding your stay at Pestana Porto Santo Beach Resort & Spa. Unfortunately sometimes some Customers use TripAdvisor as a tool of revenge when they don't get everything for free. The package of all inclusive is anounced in...More

Reviewed 19 July 2013

Really pretty low rise resort, with rooms in small blocks in u shape around the lagoon pools a few yards from the impressive 9km sandy beach, with lifeguards in marked zone, plenty of sunbeds in hotel grounds, no need to reserve although many people did,...More

2  Thank Eileen D
Response from Martins J, General Manager at Pestana Porto Santo All InclusiveResponded 26 July 2013

Dear Customer, We appreciate your comments regarding your stay at Pestana Porto Santo Beach Resort & Spa. It is always a pleasure to receive positive feedback. We would like to take this opportunity to invite you to join our loyalty program Pestana Priority Guest which...More

Reviewed 18 July 2013

I thought this was a ver place to be, but all inclusive? Lets see: --- 15 euros per day to use a chair in the beach; --- Lack of space in the restaurante, as also lack of food; --- Theme restaurants you have to pay...More

8  Thank monteiroexpo
Response from Angela Q, Gerente at Pestana Porto Santo All InclusiveResponded 13 July 2016

Thank you so much for your review. We are sorry for your experience. Accept our apologies for this. Best Regards, Ângela Quintal Unit Manager

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Best Value Properties in Porto Santo Island, Portugal
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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Room Service
Bar/Lounge
Spa
Free Internet
Breakfast included
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$173 - US$466 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Porto Santo Island
#4 On the Beach Hotel in Porto Santo Island
#5 Luxury Hotel in Porto Santo Island
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$173 - US$466 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Porto Santo Island
#4 On the Beach Hotel in Porto Santo Island
#5 Luxury Hotel in Porto Santo Island
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1850)
Pool & Beach (559)
Room & Suite (351)
Dining (268)
Amenities (166)
Family and Play Areas (31)
Business Centre & Event Rooms (8)
Questions & Answers
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jb22017
19 April 2018|
Answer
Response from Faith S | Reviewed this property |
You’d need to ask the travel company or look online for hotel contact details
0
Votes
susanoneill238
5 April 2018|
AnswerShow all 2 answers
Response from Gillian C | Reviewed this property |
No but there is a lovely tiny beach bar very near
1
Vote
Room Tips
"Pool view rooms are great"
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"pool view defenitly"
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"We had a standard room - which was fine"
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"Villa 13 close to facililties"
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