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Vila Gale Douro

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142 Reviews from our TripAdvisor Community

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Showing 14: English reviews
Jordan, Canada
Reviewed 18 October 2016

We were late in the day and didn't have a hotel booked for the night. We were given the name of this hotel from another hotel that was booked full. We were very happy to stay for the night at the Vila Gale. It was modern, new and very clean. Staff was very helpful and the breakfast included was excellent....

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Thank Caroline H
Sao Paulo, SP
Reviewed 5 October 2016

If you are travelling on your own, the view of the river will make your day as breakfast is good enough and premises are comfortable. A good set of bathroms toiletries is supplied. However be careful if you share your room with someone , some of them have a modern glass door between room and bathroom which will create some...

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Thank norbafreund
San Ramon, California
Reviewed 9 September 2016

Very nice hotel with clean and spacious room with beautiful views of Douro river, but what was amazing was the staff, especially Natalia, the assistant manager. In the middle of the night, my wife got very sick and we had to call for an ambulance to take her to the hospital. Natalia gave me her cell phone number and told...

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Thank L0ve2TravelC0uple
New Haven, Connecticut
Reviewed 23 July 2016

We stayed at the Vila Gale while touring the Douro Valley. Our room was extremely clean and huge. The bathroom was also extremely spacious. My only criticism about the room is that the shower is in the tub, which is a rather high step up, so if you were older this might make a shower tricky. But it was fine...

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1Thank CheerMom11
VilaGaleHotels, Manager at Vila Gale Douro, responded to this review

Dear guest Thank you for choosing Vila Galé Douro for your stay and take this opportunity to thank you the available time to comment on your experience. Kindly, Vasco Parente

Pulborough, United Kingdom
Reviewed 3 July 2016

We arrived at this hotel after a journey by train from Porto. If you get the chance to do this please try it. I admit it wasn't easy as we went by taxi from our hotel in Porto to the railway stn only to find no one really spoke any English, and why should they for heaven's sake? So it...

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Thank IrisDevon
VilaGaleHotels, Manager at Vila Gale Douro, responded to this review

Dear guest We were delighted to read your comments about our hotel! It was rewarding for the whole team to know we've give you a great stay and encourages us to do better. We look forward to your next visit to Vila Galé Douro. Best regards Vasco Parente

Quebec, Canada
Reviewed 24 June 2016

The hotel is situated directly in front of the DUORO river and the view is beautiful , showing the city to is best in the morning and evening. The room was better than we could expected and higher grade than a 4 star Room category. The food was great , congratulation to the chef. And the crew at the reception...

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1Thank jacquesmorand57
VilaGaleHotels, Manager at Vila Gale Douro, responded to this review

Dear guest It was delighted to read your comment that shows his satisfaction by our location and the comfort of our rooms. Hope to receive you again in our hotel. Kindly, Vasco Parente

Orlando, FL
Reviewed 15 June 2016

I could probably go towards a 4.5 rating for this absolutely beautiful new (refurbished) hotel across the Douro River from Lamego (or Peso da Regua). Our bathroom was modern, very spacious, and there was a box of facial tissues . There was a shower and tub in our bathroom; but no washcloths. Our bedroom was large with side-by-side single beds...

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Thank Joe-SVL
VilaGaleHotels, Manager at Vila Gale Douro, responded to this review

Dear guest We were delighted to read your comments about our hotel! It is rewarding for the whole team to know we've delivered you a great stay and encourages us to do better. We look forward to your next visit to Vila Galé Douro. Best regards, Vasco Parente

Diamond Bar, California
Reviewed 26 May 2016

The Douro Valley is beautiful and this property takes advantage of the stunning scenery. Every room has a great view of the Douro River and the small city of Lamego on the other side. The dining room and bar also adjoin terraces with tables so you can continue to bask in the landscape. Even the elevator gives you a view!...

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Thank Tenighir
Malmo, Sweden
Reviewed 11 February 2016

Nice hotel with very helpful and friendly staff. Conveniently close (by car) to some beautiful must see quintas and other beautiful scenes in the area. Comfortable and fresh rooms. There was an outside jacuzzi with river views could be something to try. A nice touch on the breakfast buffet was the sparkling wine, an essential start of the day when...

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Thank Kajsamii
Annapolis, Maryland
Reviewed 24 October 2015

This was our worst hotel experience during our Portugal trip. Although the staff tries hard to be helpful but they're can't overcome the hotel's facility issues. We arrived the week after the Heating/Air Conditioning system went into heating mode, meaning that the rooms could not be cooled and we were told that there was nothing that could be done. Although...

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Thank John F
VilaGaleHoteis, Gerente at Vila Gale Douro, responded to this review

Dear guest Thank you for your comment. We are very sorry that your staywith us was not within your expectations. At this time of year, the temperature low significantly in this region and at the request of several guests, we change the operating mode of the air conditioner. With regard to fire alarm, it wa an isolated incident that was...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The new Vila Gale Doure, located in Regua on the Douro Valey, has a stunning view of the river and will feature 38 rooms, a restaurant and a bar, two meeting rooms, a SPA with indoor pool, Turkish bath, massage rooms and garage. This hotel arises from the acquisition of the old Douro River Hotel & SPA which was closed for about a year due to the insolvency proceedings. Before opening it's doors the hotel will undertake several renovations, new equiptment and furniture. The opening of this new hotel confirms once again the contribution of Vila Gale Group to the national economy with an investment totaling 2.5 Million euros. ... more   less 

Additional Information about Vila Gale Douro

Address: Lugar dos Varais - Cambres, Lamego 5100-026, Portugal (Formerly Douro River Hotel & Spa)
Region: Portugal > Northern Portugal > Viseu District > Lamego
Price Range: £72 - £142 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vila Gale Douro 4*
Number of rooms: 38
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Questions & Answers

Here's what travellers have asked, with answers from Vila Gale Douro staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“read the obs on glass door”
 of 5 bubbles norbafreund, 5 Oct 2016 | Read review
“Ask to have the view in front of the DUORO river. You will not regret it”
 of 5 bubbles jacquesmorand57, 24 Jun 2016 | Read review
“Upper floors are farthest away from the creek that feeds into the river, and the mosquitos don't fly that high!”
 of 5 bubbles Tenighir, 26 May 2016 | Read review
“All rooms have a river view but those on the third floor have bigger balconies.”
 of 5 bubbles EmmaDurnford, 19 Jul 2015 | Read review
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