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Largo Ferreira Lapa, 21 a 183 Bom Sucesso Market, Porto 4150-323 Portugal
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About

#55 of 163 in Porto
Location
Cleanliness
Service
Value
The overhaul of the Mercado do Bom Sucesso market formed new and attractive spaces with a fresh, modern feel, which is infused with memories of a unique and inspirational past. The new design incorporates a Market with several contemporary stalls, various different commercial and offices areas and the cutting-edge Hotel da Música. Forming part of the iconic building, the Hotel da Música is much more than a Designer hotel: it marries modernity and comfort in a symphony of culture, cuisine and tradition. The outlines drawn in 1949 – by the architects Fortunado Leal, Cunha Leão and Morais Soares - housed a bustling market with a picturesque mix of flavours and smells. A testament to History, classified by the Ministry of Culture and the IGESPAR as a building of interesting heritage and a Monument of Public Interest, the Bom Sucesso is now reinventing a past of unforgettable sensations. The hotel provides electric vehicle chargers (one specific for TESLA) subject to availability.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Taxi service
Conference facilities
Banquet room
Baggage storage
Convenience store
Car park
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Wine / champagne
Meeting rooms
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Desk
Room service
Safe
Minibar
Cable / satellite TV
Bath / shower
VIP room facilities
Flatscreen TV
Complimentary toiletries
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, French, Spanish, Portuguese
982Reviews32Q+A66Room tips
Traveller rating
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JimFinPortland wrote a review 5 May
Seattle, Washington144 contributions131 helpful votes
First of all, when I made my reservation, I requested a room in a quiet area. I know they got the request because they emailed me (3 times) that they would "try their best." When I arrived, they assigned me a room immediately above an outside eating area that is open until midnight on Fri/Sat and then the workers pile up the tables and chairs making noise until 12:30 am. Then they start setting out the tables and chairs (again with great noise) at 7:00am. So the only time the room was quiet from outside noise was during those 6-1/2 hours. I didn't complain as I didn't realize the extent of the problem until the overnight time frame. I had things to do the next day (instead of taking time to complain and move) and I knew the hotel was full on the Saturday night of Easter weekend so I reluctantly decided not to complain since I felt it was unlikely to do any good. Secondly, when I arrived at 3:00pm or 3:30pm, a room was not ready. Next, on one of my full days (I spent 3 nights), I spend the entire day out returning to the room at 5pm. The room had not been serviced. At about 5:05, housekeeping arrived to clean the room. Really? Are they understaffed? Obviously, all of the above items were purely service items that better management could have avoided. But the physical characteristics of the room could use some improvement. The room was small considering it's a very modern 4 star hotel. My wife and I travel with only carry-on luggage and their wasn't really enough room to place our minimal luggage comfortably. I would hate to see what some of these travelers with large luggage would do in the room. Other than that, the hotel is in a good location and aside from a very few rooms over the outside eating area (as I documented above), being inside the Mercado Bom Successo was pretty interesting. This is not a bad hotel. I just had a bad experience (that could have and should have been avoided).
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Date of stay: April 2022
Value
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Sleep Quality
Room Tip: STAY AWAY from rooms above any outside seating areas. There will be noise until late at night...
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BRENDAN N wrote a review Mar 2022
Kilkenny, Ireland48 contributions65 helpful votes
Great location and superb food markets under the hotel. However air conditioning is a serious miss here. We had all sorts of problems - it is centrally controlled so don’t think you can control in your room. May seem like a small point but not if you need a cool room. Otherwise a great place.
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Date of stay: March 2022Trip type: Travelled
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Response from , Proprietário at Hotel da Música
Responded 3 weeks ago
Dear Valued Guest, Thank you for your availability for evaluation and comment at Tripadvisor where you tell us your experience. All constructive comments of our guests are of great importance to us, as they allow us to constantly improve our service. We apologize the problems that made it impossible to fully enjoy your stay, we did indeed have a problem with the air conditioner which unfortunately it was not possible to repair immediately after many attempts and for that we offer our sincere apologies. Please be advised that the necessary measures were taken for the technical failure and the problem is solved. We hope to be able to win your trust again at the next opportunity on Porto. Best regards, Carolina Silva - Guest Service
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Michael wrote a review Sept 2020
2 contributions5 helpful votes
My Family and I have recently stayed at this hotel and I do not have anything but praise for the staff which werre very friendly, warm and nothing is too much for them. All the effort that they have shown us in accommodating our Kosher food requirement is beyond our expectations. Thank you very much for making our stay at your hotel a wonderful experience and I highly recommend Hotel da Musica to anyone that is looking for an accommodation in Porto.
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Date of stay: August 2020
Rooms
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2 Helpful votes
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Response from Liliana Castanheira , Diretor-Geral at Hotel da Música
Responded 3 Sept 2020
Dear Guest, Thank you for your preference and trust at Hotel da Música and also for your availability for evaluation and comment at Tripadvisor. All comments of our guests are of great importance to us, as they allow us to constantly improve our service. The turbulent period in which we live requires us to take measures that aim above all the protection, safety and health of our guests and hotel staff and is very pleasant to know that all the procedures made you feel safe and we provide a pleasant stay. Look forward to welcoming you back soon. Best regards, Carolina Silva - Guest Service
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Fabio Merigo wrote a review Aug 2020
Calvagese della Riviera, Italy29 contributions48 helpful votes
Perfect location if you have to spend a couple of days in Porto to visit the city or for business purposes. Continental breakfast ok, nothing special. Very kind and professional personnel. Unfortunately not many extra services offered.
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Date of stay: August 2020Trip type: Travelled
2 Helpful votes
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Response from Liliana Castanheira , Diretor-Geral at Hotel da Música
Responded 20 Aug 2020
Dear Guest, Thank you for your preference and trust at Hotel da Música and also for your availability for evaluation and comment at Tripadvisor. All comments of our guests are of great importance to us, as they allow us to constantly improve our service. The turbulent period in which we live requires us to take measures that aim above all the protection, safety and health of our guests and hotel staff and is very pleasant to know that that all the procedures made you feel safe. We also inform you that your comments will be analyzed for a brief and effective resolution of the detected flaws. Look forward to welcoming you back soon. Best regards, Carolina Silva - Guest Service
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andre f wrote a review Mar 2020
Oslo4 contributions4 helpful votes
I’ve stayed at this hotel just one night, during a business trip to Porto. Ive been very well received, by kind and very professional employees. The room was very clean and it has a compact but very good design so it field spacious. In general the accommodations were comfortable with everything one may need (even a little chocolate waiting for you on your bed). I used WiFi, plugged and worked with a laptop, and everything went smooth. I did not try the breakfast or restaurant in the hotel because the area is full of cafes, snak-bars and restaurants. I would recommend it!
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Date of stay: March 2020Trip type: Travelled
1 Helpful vote
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Response from Liliana Castanheira , Diretor-Geral at Hotel da Música
Responded 7 Mar 2020
Dear Guest, Thank you for your preference and trust at Hotel da Música and also for your availability for evaluation and comment at Tripadvisor. All the comments of our guests are of great importance to us, as they allow us to constantly improve our service. The whole team is very pleased to know that we corresponded with your expectations. We hope to count with your presence on a next visit to the city of Porto. Best regards, Carolina Silva Guest Service
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jerusalemtravel wrote a review Jan 2020
Jerusalem, Israel923 contributions148 helpful votes
From the warm reception all the way through parking under the hotel to the staff and the very modern rooms this place is a gem in Porto. We stayed here for 2 nights. The window opens to the food mall downstairs. It is very clean. Nice amenities in the area. Breakfast was very good.
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Date of stay: January 2020Trip type: Travelled
2 Helpful votes
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Response from HotelMusica, Gestor de Relações com o Cliente at Hotel da Música
Responded 9 Feb 2020
Dear Guest, Thank you for your preference and trust at Hotel da Música and also for your availability for evaluation and comment at Tripadvisor. All the comments of our guests are of great importance to us, as it allows us to constantly evolve in our service evolution. All the team at Hotel da Música is very pleased to know that we are corresponding your expectations. We hope to count with your presence on a next visit to the city of Porto. Best regards, Carolina Silva Guest Service
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AngeloftheSouthEast wrote a review Dec 2019
London, United Kingdom31 contributions28 helpful votes
Half of me is loathe to review this little gem because I want to be able to book a room here whenever I travel to Porto! The hotel is clean, the rooms are airy and have a unique layout so feel very very modern and spacious. Beds very comfortable, The hotel is themed with musical scores on the walls and famous classical composers outlined and named.... oh and violins and stringed instruments all over the place, I loved it. The hotel was well thought out and stylish. The reception staff are fantastic, nothing was too much trouble. Their secret is on the basement level where the restaurant is located .... steps down to an old covered market area which we stumbled upon and it is full of little food stalls and casual dining areas we spied Asian, sushi, Portuguese. fish, pastries, ice cream, wine specialists, pizza and others I can't even remember now. Also, there was music, the ambience was lovely and it all seemed to be open until 23:00. Perfect.
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Date of stay: November 2019
Value
Cleanliness
Service
Room Tip: we had a ground floor room and it was not noisy
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1 Helpful vote
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Response from HotelMusica, Gestor de Relações com o Cliente at Hotel da Música
Responded 6 Jan 2020
Dear Client. Thank you so much for your lovely comment and review left here on Tripadvisor All comments from our customers are important to us as they allow us to constantly evolve our service. All the Hotel and its staff were very pleased to know that the Hotel was generally meeting their expectations. We look forward to seeing you on our next visit to Porto Best regards João Mendes /Guest Sevice
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Valerie S wrote a review Oct 2019
8 contributions3 helpful votes
Great welcome to this designer hotel. Despite our late arrival David made us very welcome in the restaurant, advising on local wines and cheeses. Room very comfortable although it looked out over the adjoining Mercado de Bom Sucesso, à food hall where we ate several times. The hotel has no control over the music or sound level from the market; Our third night was very disturbed by hammering, sawing and drilling. On complaining at reception, they immediately offered to switch rooms. On returning at the end of the day we found our luggage transferred to a bigger, quieter room, my dresses hung up, and a plate of desserts and two glasses of port! Full marks for accepting and rectifying a problem!
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Date of stay: October 2019Trip type: Travelled
1 Helpful vote
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Response from HotelMusica, Gestor de Relações com o Cliente at Hotel da Música
Responded 2 Dec 2019
Dear Client. Thank you for your lovely rate and comment in Tripadvisor. All the comments are important to us because they allowed us to grow every single day. The Hotel and all their staff were very happy to know that the Hotel met you expectations in a general mode. We hope to see you again in your next visit to Porto. Best Regards João Mendes /Guest Service
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37lydia wrote a review Oct 2019
Gloucester, United Kingdom6 contributions7 helpful votes
Stayed here for a long weekend. Good location, very clean and staff were lovely. The hotel is a little ‘different’ being attached to a food centre and having partially open plan bedrooms to the bathrooms but overall good. Rooms were small and it was impossible to close the wardrobe door because there was too little space between it and the bed.
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Date of stay: October 2019Trip type: Travelled
1 Helpful vote
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Response from HotelMusica, Gestor de Relações com o Cliente at Hotel da Música
Responded 18 Oct 2019
Dear Client. Thank you for your lovely comment and rate here in Tripadvisor. All our customers comments are important to us because they allowed us to grow every single day. All the Hotel and their staff were very happy to konw that the Hotel in a general mode met your expectations. We hope to se you again in your next visit to Porto. Best Regards João Mendes/Guest Service
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Jan A. wrote a review Oct 2019
17 contributions38 helpful votes
The hotel has a modern design and the rooms are good. Though a comfortable chair could be added to it. Good shower and comfortable bed. But what I liked most was the very friendly and professional staff, in reception, bar and restaurant.
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Date of stay: October 2019
Value
Location
Service
Trip type: Travelled
2 Helpful votes
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Response from HotelMusica, Gestor de Relações com o Cliente at Hotel da Música
Responded 18 Oct 2019
Dear Client. Thank you for your lovely comment and rate here in Tripadvisor. All our customers comments are important to us because they allowed us to grow every single day. All the Hotel and their staff were very happy to konw that the Hotel in a general mode met your expectations. We hope to se you again in your next visit to Porto. Best Regards João Mendes/Guest Service
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PRICE RANGE
US$94 - US$129 (Based on Average Rates for a Standard Room)
LOCATION
PortugalNorthern PortugalPorto DistrictPorto
NUMBER OF ROOMS
85
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Frequently Asked Questions about Hotel da Música
Which popular attractions are close to Hotel da Música?
Nearby attractions include Escape4Real (0.2 miles), Mercado Bom Sucesso (0.09 miles), and Casa da Musica (0.2 miles).
What are some of the property amenities at Hotel da Música?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel da Música?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel da Música?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel da Música?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hotel da Música?
Conveniently located restaurants include Morabeza Boavista, Franganito, and Rosa do Porto.
Are any cleaning services offered at Hotel da Música?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel da Música offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel da Música?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Are there any historical sites close to Hotel da Música?
Many travellers enjoy visiting Palacio da Bolsa (1.3 miles), Igreja de São Francisco (1.3 miles), and Porto Cathedral (Se Catedral) (1.3 miles).
Is Hotel da Música accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.