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About
#12 of 148 hotels in Porto
Location
Cleanliness
Service
Value
Travellers' Choice
The NH Collection Porto Batalha is located in a newly renovated 18th century palace overlooking the Batalha Square. Nearby are major cultural highlights such as the Bolhao Market, Ribeira District and the Clerigos Church. It has 107 rooms, with family and connecting rooms available. Free Wi-Fi in each room. It features a spa, an indoor swimming pool and a gym (free of charge for guests). Guide dogs allowed, free of charge.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Taxi service
Business Centre with Internet Access
Conference facilities
Wifi
Indoor pool
Heated pool
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Fax / photocopying
Spa
Massage
Steam room
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Trendy
Languages Spoken
English, French, Spanish, Portuguese
Location
Full view
100Great for walkers
Grade: 100 out of 100
358Restaurantswithin 0.3 miles
109Attractionswithin 0.3 miles
Contact
Praca da Batalha, 60-65, Porto 4000-101 Portugal
Name/address in local language
Getting there
Car HireSee car hire from €10/day
2,256Reviews71Q+A100Room tips
Reviews
Traveller rating
- 1,521
- 606
- 95
- 24
- 10
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Popular mentions
We were in this hotel last week and the hotel itself is Ok , but some things need improvement. The atmosphere in the restaurant is quit dull , looks like a Hospital restaurant without any atmosphere. Also the waiters at breakfast are unfriendly an without passion . Positive the good service from reception employees and the brilliant barkeeper Bruno who did an amazing job.
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Date of stay: September 2020
Value
Service
Sleep Quality
Helpful
Responded 2 days ago
Dear RogerR146, we appreciate the time taken to share your experience. We are glad to hear that you particularly valued the service provided by our reception team and our barman Bruno. On the other hand, we are sorry to hear that our hotel did not reach your expectations regarding our restaurant atmosphere during this time, and the service provided during your breakfast. I would like to inform you that we took your feedback in deep consideration and we do apologize for the treatment received, as it is not the service we want to provide to our guests, and I will personally assure it won`t happen again. Also, our Guest Relations and our Front Desk team work 24 hours and are available to help and solve any incident our guests might have during their stay and we would have been delighted to solve these matters in time for an extraordinary experience in Oporto! Nevertheless, we hope to have the opportunity to welcome you back in our Hotel! My sincere regards, Francisco Brito, General Manager
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Really good hotel in a superb location in Baltaha square. Nice rooms, very comfortable bed, I normally have trouble sleeping but not here. Nice big bathrooms with a powerful shower. It’s lovely to sit outside of an evening in the square. Super easy to get to all the main areas such as the Ribeira District. Breakfast was included in the room rate and plenty of choice. Customer service levels were good but the star of the show is Bruno the Bar Manager. He knows all the best restaurants and clubs and has all the insider information you need about Porto. His customer service levels were amazing! Want to find anything out? Go see Bruno.
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Date of stay: September 2020Trip type: Travelled solo
1 Helpful vote
Helpful
Responded 1 week ago
Dear Paul, thank you for taking the time to share your excelent experience in our Hotel. My team and I are pleased to hear you valued our convenient location, that you enjoyed our comfortable rooms and breakfast selection, and that our professional and frindly staff made you feel extraordinary when visiting Oporto, in particullarly the service provided by Bruno in our Bar. It will be our pleasure to welcome you back soon! Kindest regards, Francisco Brito, General Manager
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We spent two nights at the NH Porto Batalha and used it as a base for exploring the city. We had been due to stay at the NH Porto Jardim, but as they had not yet re-opened, our booking was moved across to the Porto Batalha. Check-in was easy and we appreciated the welcome drink (juice for children, white port for us). As this is a city centre property, it is not a surprise that the rooms are not very large. There is enough space to move around, but nowhere to really sit and relax. The bathroom had a good walk-in shower (no bathtub) and the bidet was also most welcome, but it didn’t feel very spacious. There was a note on arrival warning us about the building work next door and although noise was meant to be at a minimum before 10am, we were woken up on both mornings around 8am by heavy hammering. I realise this is nothing to do with the hotel, but it looks as though there is still a few months of work to go next-door, so bear it in mind if you like quiet mornings. Breakfast was more of a challenge at the hotel, as they are sticking closely to pandemic requirements (as you would hope). This means that you have to pre-choose your breakfast time slot and then the buffet is served to you. We chose to go down at 9am on the first morning, which was clearly a mistake, it was busy and it took us a long time to get our breakfast. Going down at 10am the next morning was a much better idea and only around half as many guests. The choice at breakfast was good, although hot food was limited to scrambled eggs, sausages, bacon and mushroom. The hotel’s location is central and great for exploring the city. The tour buses stop only a few metres away. Unfortunately the square outside the hotel does appear to be a gathering point for a lot of people who enjoy a drink. We didn’t have any problems, it just doesn’t give a great vibe. If you are planning a couple of nights stay in Porto to explore the city, this is a good hotel in a good location, although it is not very quiet. I would still be keen to stay at the NH Porto Jardim, which although only being a few hundred meters away from the action, is probably quieter and also benefits from the rooftop pool area as somewhere to sit and relax.…
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Date of stay: August 2020
Value
Cleanliness
Service
1 Helpful vote
Helpful
Responded 2 weeks ago
Dear MrHandBaggageOnly, we appreciate the time taken to share your experience. We are glad to hear that you enjoyed your stay in our hotel and that you particularly valued our central location, the attention and service provided by our staff specially during check in, and our breakfast selection. On the other hand, we are sorry to hear that our hotel did not reach your expectations regarding your experience at breakfast during your first day and the disconfornt felt from the works of the surrounding building during your stay. I would like to inform you that we took your feedback in deep consideration and I will personally assure it won`t happen again as we have made an agreement with the construction regarding times that noise can be made in order to provide an excellent stay to all our guests. Also, our Guest Relations and our Front Desk team work 24 hours and are available to help and solve any incident our guests might have during their stay and we would have been delighted to solve these matters in time for an extraordinary experience in Oporto! Nevertheless, we hope to have the opportunity to welcome you back in our Hotel! My sincere regards, Francisco Brito, General Manager
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Recently I have been in this hotel with my family to visit Oporto. We stayed in the hotel 2 nights. I only can say good things about this hotel. Staff is absolutely great from reception, breakfast and housekeeping. Due of Covid-19 situation is a little bit strange but staff helps you to make your stay as much comfortable as possible. Hotel is in a perfect location to visit the city just near everything and they have a parking nearby at 15€ per day. Despite Covid-19, Breakfast is really good. They offer high quality products in the breakfast. Jamon Serrano in breakfast is extraordinary. They offered a full buffet breakfast but food needs to be served to you by hotel staff. Room is also nice with comfortable beds and everything you could need. If I would come to Oporto, for sure I will repeat in this hotel. Fully recommend!!…
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Review collected in partnership with NH Hotels
Date of stay: July 2020Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Responded 17 Aug 2020
Dear JavierMadrid, we are thrilled to hear your extraordinary experiece in our Hotel and that you valued our Staff as they have highly contributed "to make your stay as much comfortable as possible." and our "high quality products in the breakfast." in particullarly our Jamon Serrano. It will be our pleasure to welcome you personally on your future visits. Kindest regards, Francisco Brito, General Manager.
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We had a wonderful nights stay at this lovely hotel. The attention to cleanliness and safety was above and beyond anything we could have expected. The staff were attentive, helpful and friendly. Our room was beautifully decorated with a super comfortable bed and linens. Superbly located to walk to all of the sights. I wouldn’t hesitate to book again. Thanks to all of the staff who made our stay so enjoyable.
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Date of stay: June 2020
Value
Location
Service
Room Tip: Family room is a beautiful suite for two
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Helpful
Responded 3 Jul 2020
Dear SuziW00, thank you for sharing your wonderful experience with other users of tripadvisor. We are thrilled to hear that our "The attention to cleanliness and safety was above and beyond anything we could have expected" and that our attentive and professional staff and comfortable rooms made you feel extraordinary while visiting Oporto. It will be my pleasure to welcome you personally on your next stay with us! Kindest regards, Francisco Brito, General Manager
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mauld asked a question Mar 2020
Metuchen, New Jersey106 contributions58 helpful votes
Answer from Eaglexkr
Mar 2020 |
If you purchased non refundable rate tickets then no. See if you can get a credit for a future stay. Also realize that the people you are contacting are only able to follow the terms of your ticket. Try sending an email to a member of their management team rather via phone.
Barbara C asked a question Mar 2020
Answer from Hane G
Mar 2020 |
Yes, just across the square there are several good, inexpensive restaurants. Both are to your right, one kind of in the corner, the other just before the tourist shop. Also if you walk straight down there is a great little coffee shop. If you keep going and take the funicular down you get to a street by the bridge with great shops and restaurants.
Barbara C asked a question Mar 2020
Answer from LJA_55
Mar 2020 |
There is indeed building works going on, however; he work seemed to stop reasonably early (16:00) so other than an afternoon nap we were not overly inconvenienced
Barbara C asked a question Feb 2020
Answer from Francisco V
Feb 2020 |
Dear Prodipto B,
Thank you for choosing NH Collection Porto Batalha for your stay in Oporto.
I would like to inform that the taxi from the airport to the Hotel has a cost of aproximately 35€.
Should you wish please contact our Guest Relations service calling 00351 227660600 and we will be pleased to help you with this service.
Best regards, NH Collection Porto Batalha Team
travelustgirl2015 asked a question Nov 2019
Maidenhead, United Kingdom215 contributions57 helpful votes
Answer from carmelannd2016
Dec 2019 |
Breakfast in the hotel is wonderful and the staff are so friendly and welcoming/ even remembered my tea order a year later!!🤩
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SuziW00 wrote a tip Jun 2020
Kingsbridge, United Kingdom21 contributions3 helpful votes
"Family room is a beautiful suite for two"Read full review
Cestrian56 wrote a tip Mar 2020
Brentwood, Essex170 contributions115 helpful votes
"Rooms overlooking the square are best"Read full review
Karen C wrote a tip Nov 2019
77 contributions24 helpful votes
"it would be great if you get a view - you'd be able to see the river"Read full review
Myles and Coline wrote a tip Oct 2019
1 contribution1 helpful vote
"Ask for a room with a balcony"Read full review
Clare M wrote a tip Oct 2019
Hinckley, United Kingdom68 contributions21 helpful votes
"Go for a front room on a high floor"Read full review
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PRICE RANGE
€104 - €200 (Based on Average Rates for a Standard Room)
LOCATION
PortugalNorthern PortugalPorto DistrictPorto
NUMBER OF ROOMS
107
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Claim Your Listing Frequently Asked Questions about NH Collection Porto Batalha
Which popular attractions are close to NH Collection Porto Batalha?
Nearby attractions include Sao Bento Railway Station (0.2 miles), Porto Walkers - Free Walking Tours & Experiences (0.2 miles), and No Way Out Escape Room Porto (0.2 miles).
What are some of the property amenities at NH Collection Porto Batalha?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at NH Collection Porto Batalha?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NH Collection Porto Batalha?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to NH Collection Porto Batalha?
Conveniently located restaurants include Dama Pe de Cabra, C’alma Specialty Coffee Room, and Petisqueira Voltaria.
Are there opportunities to exercise at NH Collection Porto Batalha?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is NH Collection Porto Batalha located near the city centre?
Yes, it is 0.3 miles away from the centre of Porto.
Are any cleaning services offered at NH Collection Porto Batalha?
Yes, dry cleaning and laundry service are offered to guests.
Does NH Collection Porto Batalha offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at NH Collection Porto Batalha?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Are there any historical sites close to NH Collection Porto Batalha?
Many travellers enjoy visiting Palacio da Bolsa (0.5 miles), Porto Cathedral (Se Catedral) (0.3 miles), and Mosteiro da Serra do Pilar (0.5 miles).