We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Santana Hotel & Spa

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Santana Hotel & Spa
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

273 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 43: English reviews
Start your review of Santana Hotel & Spa
 Click to rate
Zurich, Switzerland
Reviewed 6 February 2017

The only positive thing about the unavoidable Santana visit this time was the bed in my room, surprisingly comfortable. Everything else is so overdue for renovation that I rather just post a couple of pictures....

 Report
Helpful?
Thank Koschka
DptoComercialSantana, Gestor de Relações com o Cliente at Santana Hotel & Spa, responded to this review

Dear Guest, After All, Thanks for sharing your opinion with us. We take the opportunity to informe you that the hotel is under maintenance work. Best regards, Santana Hotel & Spa****

Leca da Palmeira, Portugal
Reviewed 8 January 2017 via mobile

The location is really good, with nice view over the river ave. We had breakfast only, but it was very poor - no coffee/capuccino/etc. machine - only 2 big pots, no sweets - only three types of small tarts, and very few fruit options - pineapple, peach preserved and fruit salad, and others. Not sure about the hotel rooms and...

 Report
Helpful?
Thank jorgeninja
DptoComercialSantana, Gerente de relações com clientes at Santana Hotel & Spa, responded to this review

Dear guest, First of all, we thank you for your preference and for the time you spent giving us your opinion on TripAdvisor. We will share your opinion with our team. We have some types of fruit and sweets but we can put more on request. We hope to make it better on your next stay. Best regards, Santana Hotel...

Zamora, Spain
Reviewed 8 December 2016

It is a very well-located hotel. The rooms were spacious and conveniently laid out.However, the whole building needs lots of maintenance work and a complete serious cleaning. There is a disgusting smell as soon as you enter the rooms. They have this old dirty carpet as flooring on rooms and room hallway,s which stinks up the whole place.It didn't help...

 Report
Helpful?
1Thank tonsurbe
DptoComercialSantana, Gerente de relações com clientes at Santana Hotel & Spa, responded to this review

Dear Guest, We are aware that not all aspects were positives during your stay. We appreciate the feedback and rest assured that we take all comments very seriously. We are looking into the matter to ensure the best service is offered to all our guests while following our company procedures. We take the opportunity to informe that the hotel is...

Gibraltar
Reviewed 5 December 2016 via mobile

The restaurant in this hotel is great. We came here for a conference dinner and the food was excellent. The service was a little slow but there were 90 of us. Defiantly recommended. Try the duck with rice...

 Report
Helpful?
Thank FNP-Gib
DptoComercialSantana, Gerente de relações com clientes at Santana Hotel & Spa, responded to this review

Dear Guest, We are grateful for your nice comment on TripAdvisor. Your satisfaction is our priority. We are waiting the pleasure to welcome you again in our hotel to taste others delicious dishes and to know other servicies. Best Regards, Lúcia Silva

Porto, Portugal
Reviewed 6 November 2016

I went there for lunch but I found the place to be perfect: calm, peaceful, great staff, good food, lovely scenery. Even though I didn't stay at the hotel for a night's sleep, I do believe that, if you feel like having a relaxing time, this is one of the right places to do it. Also, Vila do Conde is...

 Report
Helpful?
Thank Umbelina L
DptoComercialSantana, Commercial Department at Santana Hotel & Spa, responded to this review

Dear Guest, Thank you very much for your excellent comment on Tripadvisor. We are pleased to read that you had a wonderful time at the Santana Hotel & Spa**** We are always happy to hear very good comments about our perfect location. Your satisfaction is our priority. We are waiting the pleasure to welcome you again. Sincerely, Carla Ferreira

Austin, Texas
Reviewed 5 November 2016

We had stayed in Oporto before and wanted something a bit different. Vila do Conde was perfect! Santana Hotel was the perfect stay! Location was a great for the airport but a bit far for a couple of excursions we had planned. The staff was more than helpful in getting transit arranged and with confirmation of our day trips. The...

 Report
Helpful?
Thank bmax101
DptoComercialSantana, Commercial Department at Santana Hotel & Spa, responded to this review

Dear Guest, Thank you very much for your excellent comment on Tripadvisor. See you soon at the Santana Hotel & Spa**** Sincerely, Carla Ferreira

Portugal
Reviewed 3 October 2016

A good and quiet hotel, not far away from the town center, 5 to 10 min walk, with some great views on the Ave river. Good for business travel or with family. Clean rooms and helpful staff. Some update works in the rooms/decoration will be welcome.

 Report
Helpful?
Thank SMF_Dias
DptoComercialSantana, Sales Department at Santana Hotel & Spa at Santana Hotel & Spa, responded to this review

Dear Guest, We would like to thank you for your nice comment. We take this chance to inform you the hotel is going through renovation works at the moment in order to improve our service and quality. See you soon at the Santana Hotel & Spa Best regards, Sales Department at Santana Hotel & Spa

Montreal
Reviewed 20 September 2016

Hotel location is good, quiet but our room is 2 beds put together, the staff was not cold ( I will not say they are rude because they might be overworked with the overbooked weekend but I feel they are cold...), the room is tastelessly decorated and breakfast selection is poor too. We were supposed to stay 2 nights but...

 Report
Helpful?
Thank Xiaolio
DptoComercialSantana, Departamento Comercial Santana Hotel & Spa at Santana Hotel & Spa, responded to this review

Dear Guest, We're are aware that not all aspects were positive during your stay. We appreciate the feedback and rest assured that we take all comments very seriously. We are looking into the matter to ensure the best service is offered to all our guests while following our company procedures. Hope to welcome you again soon. Best regards, Sales Department...

Maia, Portugal
Reviewed 19 September 2016

We chose this hotel for our first night after marriage. Although this was a particular experience as we could not spend too much time on it (because we arrived late and had to leave early to the airport) it was possible to understand that this hotel is quite interesting. The check in was quick and efficient and the staff guy...

 Report
Helpful?
Thank Pedro G
DptoComercialSantana, Sales Department at Santana Hotel & Spa at Santana Hotel & Spa, responded to this review

Dear Guest, We would like to thank you for the time you took to complete the comment relating to your stay at Santana Hotel & Spa. In the Hotel our aim is to exceed the expectations of our guests and we are very happy to have done so. We are very glad to know that you have choosed our hotel...

Scunthorpe
Reviewed 26 July 2016

The front desk staff were competent with a helpful, friendly and respectful attitude.The room and bathroom were very clean and tidy and were cleaned throughout our stay to a high standard.However the carpet had some deep stains which were clearly beyond removal by the cleaning staff and were in need of attention. The bed was very comfortable enabling us to...

 Report
Helpful?
Thank Dr John M
DptoComercialSantana, Sales Department at Santana Hotel & Spa at Santana Hotel & Spa, responded to this review

Dear Guest, We're sorry that you were disappointed by your experience staying with us at Santana Hotel & Spa. We appreciate the feedback and rest assured that we take all comments very seriously. We are looking into the matter to ensure the best service is offered to all our guests while following our company procedures. Best regards, Sales Department at...

136 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (113)
Viewed
View from Room (8)
Viewed
Room/Suite (15)
Viewed
Hotel & Grounds (11)
Viewed
Dining (1)
Viewed
Bathroom (2)
Viewed
Other (76)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (23)
Viewed
Pool/Beach Area (3)
Viewed
Room/Suite (5)
Viewed
View from Room (1)
Viewed
Hotel & Grounds (5)
Viewed
Dining (3)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Vila do Conde
0.3 mi away
Villa C Hotel & Spa
Villa C Hotel & Spa
#2 of 3 in Vila do Conde
174 reviews
3.4 mi away
Axis Vermar Conference & Beach Hotel
Axis Vermar Conference & Beach H...
#2 of 11 in Povoa de Varzim
485 reviews
5.9 mi away
Sao Felix Hotel Hillside & Nature
Sao Felix Hotel Hillside & Natur...
#1 of 11 in Povoa de Varzim
144 reviews
Show Prices
Show Prices
Show Prices
14.0 mi away
Sheraton Porto Hotel & Spa
16.3 mi away
The Yeatman
The Yeatman
#1 of 14 in Vila Nova de Gaia
1,596 reviews
22.7 mi away
Melia Braga Hotel & Spa
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Room Service
Show More
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Santana Hotel & Spa staff and other travellers.
2 questions
Ask a question
Questions? Get answers from Santana Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“another hotel..”
 of 5 bubbles Koschka, 5 Feb 2017 | Read review
“They do have free parking if you find a spot.”
 of 5 bubbles Xiaolio, 19 Sep 2016 | Read review
“try the rooms with a view to the river!”
 of 5 bubbles fl_viom846, 17 Mar 2015 | Read review
“Try to get the river-side view with balcony and separate bed room!”
 of 5 bubbles Blarie, 17 Aug 2013 | Read review
“If they send you to any minus level floor, see if there is any way you can get an upgrade.”
 of 5 bubbles uschir_13, 4 Jul 2013 | Read review
5 of 5