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Sheraton Brussels Hotel

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Sheraton Brussels Hotel
Sheraton Brussels Hotel
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1,933 Reviews from our TripAdvisor Community

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Showing 1,236: English reviews
Level Contributor
24 reviews
4 hotel reviews
Reviewed 6 days ago NEW

Due to a missed connection flight I could check in this hotel on costs of the airline company. Very friendly hotel staff and very practical for business purposes. 24 hours gym was very clean and with modern equipment. Beer at the bar very good and also reasonable prices.

Helpful?
Thank David. M
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Thank you, David. M, for your nice comment and we look forward to welcoming you for another easy stay! Warm regards, Marie-Anne Paolillo Executive Assistant More 

Sweden
Level Contributor
948 reviews
157 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
Reviewed 1 week ago

For long that you felt you where a welcomed Platinum member, super service at check in, good explanation fro the facilities and also a upgrade to a svit, very nice, the Hotel is not super modern but good service compensate for this, i will be back even if i dont get a svit...

Helpful?
Thank JHE
maripao, Executive Assisstant at Sheraton Brussels Hotel, responded to this review

Thank you, JHE, for your very nice comment. We are happy that you enjoy your recent stay and the upgraded room. All the team looks forward to welcoming you back very soon and very often. Warm regards, Marie-Anne Paolillo Executive Assistant More 

London
Level Contributor
73 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 1 week ago

Once upon a time this was a swanky Sheraton in a top Brussels location, handy for just about everything. It still has the advantage of location but it desperately needs renovating and updating. We all expect electric sockets at the desk and by the bedside. My room had neither. We all expect decent free wifi. It has a wifi whisper... More 

Helpful?
Thank sibeliusLondon
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Hello sibeliusLondon, Thank you for taking the time to leave your review on this website. Please be assured that we have taken note of your different remarks especially the lack of plugs in the room. We do apologize for any inconvenience this may have caused you. You probably read that we are still continuing the lengthy discussions with our owning-company... More 

La Caleta, Spain
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

I have stayed in the hotel some years ago and already at this time it was in need of renovation. Meanwhile, it is completely outdated but still requires prices that can compete with new hotels in town. Here are my negative points: The décor is very dark and for instance the bathrooms with small orange and blue tiles look like... More 

Helpful?
Thank adelyne2016
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Hello adelyne2016, Thank you for coming back after some years ago. Please be assured that we have taken note of your remarks concerning the need of renovations. We do apologize for any inconvenience this may have caused you. You probably read that we are still continuing the lengthy discussions with our owning-company on the plans for an overall renovation of... More 

Travellers are raving about these Saint-Josse-ten-Noode hotels

Yangon (Rangoon), Myanmar
Level Contributor
88 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 2 weeks ago via mobile

The staffs are very friendly and helpful. Check in process was efficient. Rooms are large and well maintained only in the higher floors may be club level. Lower floors are not renovated yet and all the carpets are dirty and stained. If you pay around 30 to 40 Euros more , you can stay in the club floors . Then... More 

Helpful?
Thank Naingaung9591
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Thank you, Naingaung9591, for your nice feedback following your stay with us. We are glad that you have appreciated our staff. Hope to welcome back very soon. Warm regards, Marie-Anne Paolillo Executive Assistant More 

London
Level Contributor
114 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 3 weeks ago

I stayed in this hotel for 2 nights for a conference, and mostly it was a good experience. Let's get the bad stuff out of the way first. The bathroom looked old and tired and that it hadn't been renovated for far longer than is reasonable. See the attached photo of the paintwork. That said, at least it was clean... More 

Helpful?
1 Thank NautiusMaximus
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Thank you, NautisMaximus, for your great and detailed comments, that's really helpful for our future guests coming from the airport. We have also taken note your remarks concerning the lack of plugs and be aware that it will be of course resolved when the rooms will be renovated. We also appreciate your good remark on our swimming pool. Once again,... More 

London GB
Level Contributor
139 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 3 weeks ago

I've reviewed the Sheraton Brussels before, but was assigned a Club Room this time, rather than a normal room. Much, much better experience. Upkeep of the room is better, you're on a higher floor, with great views, and the rooms are very large, especially for Europe. Breakfast room still gets very crowded from around 7.30-ish, so go early, go late,... More 

Helpful?
Thank Gaffeur
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Hello Gaffeur, Thank you for your valuable comments following your second visit, this time in a Club room. You are probably aware that we are in the initial planning phases for a significant general renovations. We are hoping that you can understand that agreeing the plans for renovation of a 500+ room hotel with an owning company is not an... More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

I spend 7 nights at this hotel. The rooms where big and comfortable. Clean. The Rogier tram station its just crossing the street. There are a few dinning option around and its about 20 min walk from Grand Palace and the central area. Also the shopping street starts within a 5 minute walk. The service was nice, the Concierge was... More 

Helpful?
Thank Lucia S
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Thank you, Lucia S, for your nice comment following your 7 nights' stay. We are glad that you enjoyed it. The issue with the taxi service at the receptionist front office has been taken care by our Front Office Manager. We look forward to welcoming you back very soon. Warm regards, Marie-Anne Paolillo Executive Assistant More 

Derbyshire, United Kingdom
2 reviews
Reviewed 3 weeks ago

Friendly staff, large room and comfortable bed. Downside decor is dated and TV although flat screen is old with dated menu system. The hotel has wi-fi but the free version is slow and kicks you out every 2 hours or so. Overall would expect a bit more for the money.

Helpful?
Thank tshep0071
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Dear tshep0071, Thank you for staying with us and for your 'not bad' review. You probably read that we are in the initial planning phases for a significant renovation of the guestrooms in the coming future; the decor will be modern with updated TVs. Again thanks for the positive points about our staff and our comfortable beds. We sincerely look... More 

Meerssen, The Netherlands
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

Staff is very friendly and the rooms are clean and spacious. Location is convenient, 5 minutes walk from Brussels-Nord train station. There is a small, but decent gym with a small swimming pool. The hotel is in need of serious maintenance/ upgrade. Everything does work, but has a worn-out feel, and the carpeting in the whole hotel looks very well... More 

Helpful?
Thank Wim W
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Thank you, Wim W for your stay and your review. We are glad that you have appreciated the staff and our clean & spacious room. Concerning your remark on the hotel conditions, we are in the initial planning phases for a significant renovation of the guestrooms in the coming future. About the Internet charges, we have perceptibly reduced our Internet... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Brussels Hotel

Address: Place Rogier 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Region: Belgium > Brussels > Saint-Josse-ten-Noode
Price Range: £77 - £155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Brussels Hotel 4*
Number of rooms: 511
Reservation Options:
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Also Known As:
Sheraton Brussels Hotel Belgium
Brussels Sheraton
Hotel Style:
#5 Luxury Hotel in Saint-Josse-ten-Noode
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Brussels Hotel staff and other travellers.
21 questions
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Questions? Get answers from Sheraton Brussels Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the Club floor”
 of 5 bubbles sibeliusLondon, 23 Nov 2016 | Read review
“Get a Club Room. It wasn't that expensive.”
 of 5 bubbles Gaffeur, 11 Nov 2016 | Read review
“Higher the better its in a city you will get street noise”
 of 5 bubbles tshep0071, 8 Nov 2016 | Read review
“High room have good views”
  • Room furniture needs modernising
  • Large club room on 23rd floor
  • Retro-furniture
 of 5 bubbles mjmorrow, 27 Oct 2016 | Read review
“Don't bother - stay at 'The Hotel' (Louisa metro - about four stops away)”
 of 5 bubbles RobinJ411, 21 Oct 2016 | Read review
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