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My room was close the the main hallway on the first floor, close to a room where glasses and bottles are kept, which meant a lot of noise as staff emptied and filled trays. Also, could clearly hear people in the lobby and piped music from the hallway. I could deal with that. Rooms were very clean, staff very friendly and the place does have a nice vibe to it. BUT the breakfast room does not open until 7am, which is useless if you are a Business visitor. I counted so many people at 6-7am trying to get breakfast and, like me, realising the breakfast room was not open. There was some food left out on a tray for those who wanted 'early' breakfasts. 6:30am is not 'early' if you are a Business visitor. So I paid for a breakfast which I did not get as I had to leave the hotel at 7am for a meeting. I would not stay here again because of this.
Response from BLOOMBrussels, Manager at NH Brussels Bloom
Responded 2 weeks ago
Hi nothingwitty We first of all would like to thank you for leaving a feedback on our Tripadvisor page. It gives us an idea how we are performing. We are more than happy to receive constructive feedback and we can understand that the opening of our breakfast was too late for you. We will this discuss this through with our management in order to find the ideal solution. Bloomy regards
Stayed here for several nights on a recent business trip. Hotel was easy to get to from the airport using the bus. Also within walking distance of the train station which allowed me to use the IC for a faster more direct return to the airport.
Room was clean and comfortable. The small fridge in the room had water and space to store a few items. Hotel was within walking distance of my meeting site and overall a good option. Several small shops in the area allowed me to pick up deli food (salads and sandwiches) for decent food options at reasonable prices.
I like this hotel, very clean, efficient and close to metro, within walking distance to touristic places, does a nice breakfast. I like the quirkiness of the hotel, had a drink in the restaurant last week and really liked the ambience, very chilled.
This is the second time we have been here and I would highly recommend it. The rooms are lovely and the location is great....didnt try breakfast. The area is full of turkish bakerys and restaurants great restaurant near by called the chambourd. Only 10 mins walk into brussels great access for trains and trams to get to different locations.free drink in Smoods if you don't change your room towel.
Response from BLOOMBrussels, Gerente at NH Brussels Bloom
Responded 3 weeks ago
Hi Gayle! Thanks for this perfect rating, it´s a pleasure to hear that you enjoined that much our hotel , do not hesitate to pass by to try our delicous breakfast if you come back to Bruxelles ;) Have a lovely day . Javier Garcia Ruzo Guest Experience Supervisor
Honestly a very pleasant hotel! Spacious lobby and rooms, clean and very friendly staff. The breakfast buffet has plenty of food choices, aĺl of very good quality. They even have a VW van serving waffles! I've really got nothing bad ro report. I'll definitely choose it again on my next visit to Brussels.
Hotel NH Brussels BLOOM is an artwork in perpetual evolution... A unique hotel in the heart of Brussels where no two rooms are alike. Each light-filled room is decorated with a unique hand painted fresco created …Moreby a young European artist. You can pick a room to your own taste. From sober to crazy: the choice is all yours. Whether you’re here to work or to have fun, at BLOOM! you will immediately feel a creative vibe that will inspire you and bring you new ideas. Stay with us and live a unique experience. Less
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