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my wife and I visited la Cala spa and it was absolutely fantastic. great facilities. Both indoor and outside warm Jacuzzis but the most impressive aspect was the staff especially Inma Molinos. who made our us very welcome and introduced us to CAEN olive oil.
Thank Travis C
Response from CustomerRelationsLCR, Director de Relaciones con Clientes at La Cala ResortResponded 3 days ago
Dear Travis C,
We are glad that you and your wife had such a great experience in La Cala Spa.
Inma will be very happy when she reads your review. Enjoy the oil!
Customer Relations Department
Stayed in room 308 . The room was tired and the layout of the shower is ridiculous . I slipped stepping into the shower which is over a bath . Completely ruined my holiday as I was black and blue and pulled my neck. Be...More
I have to say, I was disappointed with this room. The curtains and curtain linings across the patio door were very shabby, grubby and torn. We had twin beds and, while my husband said his bed was OK, my bed was the most uncomfortable bed...More
Response from CustomerRelationsLCR, Director de Relaciones con Clientes at La Cala ResortResponded 4 weeks ago
Thank you very much for your feedback, we do appreciate it.
We have contacted you privately in order to get some additional information as we would like to resolve the issues you mention as soon as possible.
The room was immaculately clean, spacious and had a nice panoramic view. The breakfast was tremendous and the staff are considerate, friendly and the service was pitched at just the right level. The gym was good, the walks were beautiful and the spa very, very...More
Thank M B
Response from CustomerRelationsLCR, Director de Relaciones con Clientes at La Cala ResortResponded 10 January 2018
Dear M B,
We do thank you for your fantastic review. We are very grateful for having guests like you and we really appreciate the time you took to share your comments in TripAdvisor.
We look forward to your next visit.
Very nice short break at La Cala. Enjoyed the service and friendly smiles from the personnel. Great sauna and other facilities.
Golf course in good condition and with scenic views.
Rooms quite spacy and very comfortable beds.More
Thank Ralf T
Response from CustomerRelationsLCR, Director de Relaciones con Clientes at La Cala ResortResponded 7 January 2018
Dear Ralf T,
Thank you very much for taking the time to share your experience in La Cala Resort with other TripAdvisor users.
We really appreciate the comment about the personnel as they all really do a fantastic job here, and without them, this would...More