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VIK Gran Hotel Costa del Sol

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VIK Gran Hotel Costa del Sol
VIK Gran Hotel Costa del Sol
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1,144 Reviews from our TripAdvisor Community

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There are newer reviews for VIK Gran Hotel Costa del Sol
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Showing 672: English reviews
Reviewed 16 February 2015 via mobile

I was very much looking forward to my stay here as the hotel is close to the sea , and has a 4 star rating . The location was perfect and the room I had overlooking the pool and the sea was comfortable and clean . I was impressed However unfortunately I chose the all inclusive option, that was such...

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Helpful?
2Thank Sheena M
TeamGranhotel, Director de Recepción at VIK Gran Hotel Costa del Sol, responded to this review

Dear Sheena, Thank you for taking the time to write a review about our hotel. It is truly disheartening to know that some aspects of our facility fell below your expectations. Please accept my sincere apologies for any inconvenience you may have experienced with the level of service you have received. Although we would have preferred you had a better...

Reviewed 10 February 2015

Poor in all departments,shows ,rooms,food. Good staff. Only ok for Golfing in the area. Have stayed numerous times but going down hill fast. Needs lots of Euros to give 4 Star. But at this time it oly deserves 2 Star.

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Helpful?
1Thank Trevor B
TeamGranhotel, Director de Recepción at VIK Gran Hotel Costa del Sol, responded to this review

Dear appreciated Guest, Thank you for providing feedback on your stay at our hotel. Your opinion is very important to us! We regret that your stay with us did not fully meet your expectations and we would like to apologize for any inconveniences. Please be informed that all our associates with direct guest contact, do speak English; in regards to...

Malaga, Spain
Reviewed 9 February 2015

We were accidentally locked out and had to find some where to sleep for the night. It was very cold that night, and in the room there were no extra blankets and all that was on the bed was a sheet and a very thin bedspread. So I took all the sheets off the beds and we tried to sleep...

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Helpful?
4Thank Diana F
TeamGranhotel, Director de Recepción at VIK Gran Hotel Costa del Sol, responded to this review
Google Translation

Estimados clientes , Lamentamos que no le gusto la estancia con nosotros. Todas nuestras habitaciones tienen en el armario mantas....

Harpenden, United Kingdom
Reviewed 26 January 2015

This hotel is one that is used out of season by golfers who play at La Cala and other clubs.On the positive side it is clean, well located,has good storage in the rooms and all the facilities except tea/coffee making.On the negative side the breakfast choice , if you want a cooked one is very poor,eggs are cold, bacon is...

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Helpful?
2Thank Vincent J
TeamGranhotel, Director de Recepción at VIK Gran Hotel Costa del Sol, responded to this review

Dear Mr. Vincent , thank you for your opinion !!! We will do our best to change the points about breakfast ! Head cook will prepare a new breakfast menu and we hoop that you wil proof a diferent taste of brakfast during your next stay !! Staff VIK Gran Hotel Costa del Sol

Peterborough, United Kingdom
Reviewed 25 January 2015

Review collected in partnership with Low Cost Holidays
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Helpful?
Thank bruce186
TeamGranhotel, Director de Recepción at VIK Gran Hotel Costa del Sol, responded to this review

Reviewed 12 January 2015 via mobile

We booked half board for a special occassion and were unable to eat either breakfast or dinner as food was poor and repetive. Rooms although clean, were a bit worn towels and bed linen could be replaced. Some staff were burly and abrupt. Having said that the hotel has a great location . La Cala is beautiful fab beaches and...

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Helpful?
2Thank Brendan K
TeamGranhotel, Director de Recepción at VIK Gran Hotel Costa del Sol, responded to this review

Dear appreciated Guest, Thank you for providing feedback on your stay at our hotel. Your opinion is very important to us! We regret that your stay with us did not fully meet your expectations and we would like to apologize for any inconveniences. Please be informed that all our associates with direct guest contact, do speak English; in regards to...

Cheltenham, United Kingdom
Reviewed 7 January 2015

Very helpful reception (Laura especially who got us moved to the room we wanted) having asked for a room on the west side in September we were given a room on the east side on arrival. Thin towels and water for teas and coffees could be hotter but overall excellent value for money.

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Helpful?
2Thank Mike V
TeamGranhotel, Director de Recepción at VIK Gran Hotel Costa del Sol, responded to this review

Dear Guest, We are very happy to hear how much you enjoyed your visit to our hotel. It seems that most of our facilities and the services as well as the friendliness of the staff were all so satisfactory. It is our main priority to make sure our guests take a great memory back with them home and look forward...

Dusseldorf, Germany
Reviewed 7 January 2015

Staying at the hôtel, really low season so quite cheap ; not what you expect from a real 4 star but ok ; simple rooms with everything you need, free wifi, plenty of food and drinks with the all inclusive. Right on the beach and close to the village so why not !?

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Helpful?
1Thank manu443
TeamGranhotel, Director de Recepción at VIK Gran Hotel Costa del Sol, responded to this review

Thank you for taking the time to write the lovely review about us on Tripadvisor, we are delighted you enjoyed your stay. We try and make it a 'home away from home' hence the extra touches, you obviously noticed the different 'feel' at the hotel and the firendly service We look forward to welcoming you back to VIK Gran Hotel...

Reviewed 31 December 2014 via mobile

Poor organisation. Too many people. Waiters only waiting that you leave and that they can prepare the hall for the next day. And it is even not midnight.... We were told to come early enough to get the place.

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Helpful?
1Thank Mojca Z
TeamGranhotel, Director de Recepción at VIK Gran Hotel Costa del Sol, responded to this review

Dear appreciated Guest, Thank you for providing feedback on your stay at our hotel. Your opinion is very important to us! We regret that your stay with us did not fully meet your expectations and we would like to apologize for any inconveniences. Please be informed that we did everything possible to organize the hole night for all the clients...

Reviewed 28 December 2014

We spent three days over Christmas in this hotel and thoroughly enjoyed it. Food and the all inclusive drinks were fantastic. Staff were all very polite and friendly. Entertainment was good and we would certainly return next year. We would highly recommend the VIK Gran to anyone

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Helpful?
2Thank Doreen M
TeamGranhotel, Director de Recepción at VIK Gran Hotel Costa del Sol, responded to this review

Dear Guest, We are very happy to hear how much you enjoyed your visit to our hotel. It seems that most of our facilities and the services as well as the friendliness of the staff were all so satisfactory. It is our main priority to make sure our guests take a great memory back with them home and look forward...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Breakfast included
  • Bar/Lounge
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Questions & Answers

Here's what travellers have asked, with answers from VIK Gran Hotel Costa del Sol staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book another hotel.”
 of 5 bubbles HelgeEve, 17 Mar 2017 | Read review
“get a room on the top floor at the back if you like the sun in the mornings.”
 of 5 bubbles skippyWestmeath, 15 Mar 2017 | Read review
“avoid dont book”
 of 5 bubbles chiascott, 13 Mar 2017 | Read review
“Ask for a pool view, as it also gives a sea view and gets the sun on the balcony late morning till sunset. Fab views over to Morocco too.”
 of 5 bubbles mandym513, 9 Feb 2017 | Read review
“Most rooms appear to have a sea view or views of the river/sea.”
  • View from 1st floor beach view toom
 of 5 bubbles paulhS5713IP, 24 Jan 2017 | Read review
5 of 5