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Mitsis Laguna Resort and Spa

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Mitsis Laguna Resort and Spa
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1,839 Reviews from our TripAdvisor Community

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Showing 1,335: English reviews
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Reviewed 5 days ago NEWvia mobile

I think when we went to Crete we never thought that we will get so nicely welcomed. The minute we got in we had got offered lemonade and a cold towel to clean our faces. The staff is very nice! I love all the restaurants. The one thing I was a bit disappointed with was the beach. It is rocky...

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1Thank Beautiful G
Bebington, United Kingdom
Reviewed 1 week ago via mobile

We went as two families 4 adults and 3 children. We had a great week and were sad to leave. Hotel is lovely and staff are lovely. The are a couple reasons I have not given 5 stars ( but they did not spoil our holiday) (1) €20 each for a towel and a bit of a palarva to sort...

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Thank 17katiebear
Panagiotis M, Υπεύθυνος Ρεσεψιόν at Mitsis Laguna Resort and Spa, responded to this review

Dear 17katiebear, We would like to thank you for choosing Mitsis Laguna Exclusive Resort & Spa for your holidays as well as for your feedback. We are pleased to know that you enjoyed your holidays, having nice experiences from the hotel restaurants, the bars and especially from our friendly and polite hotel staff. Thank you once more for helping us...

Worcester, United Kingdom
Reviewed 2 weeks ago via mobile

I visited here back in may 2014 with my girlfriends celebrating my 40th ( also 5 days break away from our families) We booked through EasyJet website as a package. Had never heard of the Mitsis Group before. Wow Wow Wow. We arrived early May so overcast on first day ( not a problem as out of our control and...

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Thank SarahSandersR1
Panagiotis M, Front Office Manager at Mitsis Laguna Resort and Spa, responded to this review

Dear SarahSandersR1, We would like to thank you for your comments. We are very pleased to know that you had such a great time in our hotel and that you really enjoyed it. We will be really happy to welcome you all 3 back in our hotel, with your families now :) Best regards, Moschakis Panagiotis Front Office Manager

Reviewed 3 weeks ago via mobile

We are a family of 4 ( 2 children aged 12 and 6) who had a fantastic 2 week holiday at the Laguna last August! It was a fab 2 weeks, and we had a wonderful holiday! The staff are so friendly and helpful, the resort is immaculate and the food in the main restaurant and other restaurants is very...

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Thank Lisa C
Panagiotis M, Front Office Manager at Mitsis Laguna Resort and Spa, responded to this review

Dear Mrs Lisa C, we would like to thank you for choosing Mitsis Laguna Exclusive Resort & Spa for your holidays. we are pleased to know that you had a nice time last August in our hotel and you enjoyed the service offered . We look forward to welcome you back in Mitsis Laguna Exclusive Resort & Spa but meanwhile...

belfast
Reviewed 4 weeks ago

loved this holiday!! we stayed here for two weeks in may 2016 first week was bliss, we had our 4year old with us and was super quiet 2nd week were the english holidays and the place was coming down with families and children. A staff member told me hotel was only at 50% capacity! The que for the booking of...

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1Thank rachelbelfast
Panagiotis M, Front Office Manager at Mitsis Laguna Resort and Spa, responded to this review

Dear rachelbelfast, thank you very much for your kind review and your great comments about our hotel and staff members. We are sorry to hear about your unfortunate experience with the Mini club. It looks though like somebody outside our animation team have given that answer! We thank you once more for your time for this feed back which we...

Southend-on-Sea, United Kingdom
Reviewed 16 February 2017 via mobile

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3Thank elw32
Panagiotis M, Front Office Manager at Mitsis Laguna Resort and Spa, responded to this review

London, United Kingdom
Reviewed 12 February 2017

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2Thank Nick_Fletcher_99
Panagiotis M, Front Office Manager at Mitsis Laguna Resort and Spa, responded to this review

falkirk
Reviewed 22 January 2017

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4Thank FalkirkBrian
Panagiotis M, Front Office Manager at Mitsis Laguna Resort and Spa, responded to this review

leek wootton
Reviewed 7 January 2017

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3Thank anthonyWarwickshire
Panagiotis M, Front Office Manager at Mitsis Laguna Resort and Spa, responded to this review

Reviewed 7 January 2017

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1Thank Katerina G
Panagiotis M, Front Office Manager at Mitsis Laguna Resort and Spa, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Room Service

Additional Information about Mitsis Laguna Resort and Spa

Address: Anissaras, Hersonissos, Crete 70014, Greece
Region: Greece > Crete > Heraklion Prefecture > Hersonissos > Anissaras
Price Range: £98 - £307 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mitsis Laguna Resort and Spa 5*
Number of rooms: 342
Reservation Options:
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Also Known As:
Mitsis Laguna Hotel Anissaras
Mitsis Laguna Resort And Spa Crete/Anissaras
Hotel Style:
#1 Luxury Hotel in Anissaras
#2 Family Hotel in Anissaras
#2 Romantic Hotel in Anissaras
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Questions & Answers

Here's what travellers have asked, with answers from Mitsis Laguna Resort and Spa staff and other travellers.
358 questions
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Questions? Get answers from Mitsis Laguna Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room away from entertainment centre can be noisey!”
 of 5 bubbles rachelbelfast, 24 Feb 2017 | Read review
“had side room last year and it was great.sea views available and looked really good”
 of 5 bubbles anthonyWarwickshire, 7 Jan 2017 | Read review
“I suggest you to stay in the island,surrounded by the lake!”
 of 5 bubbles katerinag273, 7 Jan 2017 | Read review
“Main block rooms are quieter as away from the pools and entertainment area”
 of 5 bubbles wrightfamilyuk, 29 Nov 2016 | Read review
“I would ask for a room facing the beech, for great views. Preferred our room which was not in the main building”
 of 5 bubbles P4ULS2014, 25 Oct 2016 | Read review
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