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Kydon, The Heart City Hotel

Traveller (308)
Room & Suite (229)
Video (1)
Certificate of Excellence


Certificate of Excellence
Located in the city center, Kydon, The Heart City Hotel welcomes the visitor all year round, in a most special way, characteristic of the genuine Cretan hospitality. Its 114 rooms and Suites, many of them with a panoramic view of the Old Town and Municipal Market, are suitable for pleasant sojourns, as they are equipped with all the modern comforts. The hotels Mediterranean a la carte "Square" Restaurant offers unique tastes for lunch and dinner always based on the nutritional values of Healthy Cretan Diet. "Agora" Bar - Restaurant is open all day long and offers flavored coffee, delicious pastries, imaginative cocktails, drinks and excellent wines. “IDEA”, a specifically designed venue for your corporate and commercial meetings, is fully equipped with a capacity to accommodate up to 50 guests, for conferences, presentations, speeches, exhibitions, sampling and corporate cocktail events.
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Property amenities
Free High Speed Internet (WiFi)
Room service
Breakfast included
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Good to know
Hotel links
Visit hotel website
Offers & Announcements:Package Deal
Hotel packages


Full view
99Great for walkers
Grade: 99 out of 100
178Restaurantswithin 0.3 miles
74Attractionswithin 0.3 miles
100Room tips
Traveller rating
  • 929
  • 347
  • 52
  • 3
  • 10
Time of year
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Popular mentions
Excellent hotel. Very clean. Nice amenities. Stavi and Rena make for great and knowledge bartenders are that are very friendly! I highly recommend this hotel. It’s close to the water, stores, and cultural experience. You will greatly enjoy your experience here as I have! The
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Hotel's Favourite
Wonderful hotel and wonderful service. The breakfast was simply amazing, varied and healthy. The reception is open 24/7 and they can advise on area attractions. The location is great, right in front of the Agora market, accessible to everywhere. The suite we ordered was large
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Response from Kydon, Υπεύθυνος Σχέσεων με Πελάτες at Kydon, The Heart City Hotel
Responded 15 Oct 2018
Dear טל ט, Thank you very much for your detailed and wonderful feedback! We are so happy that we managed to contribute to a pleasant and memorable stay. Professional service, cleanness, quality of food and variety of amenities for adults and children are in our top priorities and we are delightful to see that you have enjoyed them all. Looking forward to welcoming you again in the near future! With our warmest regards, Anna Dimitraki Guest Relations
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Absolutely wonder bar. Rena and Stavi were engaging and quick when you ordered. Very welcoming and a very pleasant experience. Can’t wait to come back and talk to them again. Remembered me from when I visited last and were just as excellent at serving me as I’ve ever been served
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The Kydon is truly The Heart Hotel. We booked for 3 nights to experience Chania’s restaurant and night life without the need to drive back to the nearby village in which we were spending a month, and it was an amazing experience. From Ellie at the front desk to Jason the
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Response from Kydon, Υπεύθυνος Σχέσεων με Πελάτες at Kydon, The Heart City Hotel
Responded 3 weeks ago
Dear Harriet N, Thank you so much for sharing your experience! It is certainly a great reward to read such praising feedback from a valued guest. We feel fortunate to have a wonderful team working at Kydon, The Heart City Hotel, who are dedicated to caring for our guests, ensuring a warm, attentive and highly professional service. We are very glad to see we have accomplished it in your stay. We will happily pass along your kind words to all the members of our team. Your recommendation means a lot to us! We would be more than happy to welcome you again! With warm regards, Anna Dimitraki Guest Relations
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We arrived at this hotel purely by accident, our Tui flight home had to do an emergency landing at Chania Airport, so we stayed overnight at this lovely hotel. I stayed in a triple room with 2 other sisters, the room was a little bright and clean with a big flat screen TV on
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Response from Kydon, Υπεύθυνος Σχέσεων με Πελάτες at Kydon, The Heart City Hotel
Responded 3 weeks ago
Dear Flowers20132013, Thank you for your really nice words, we truly appreciate that you took the time to share your impressions. We are very glad to see that you had a comfortable stay with us and that you have enjoyed our amenities, services and breakfast. All of our team is committed by heart to the well-being of our guests and it is rewarding to receive such a nice review. We wish you all the best to all your journeys and looking forward to welcome you again! With warm regards, Anna Dimitraki Guest Relations
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Album Categories
All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
Is Apple TV or docking station available at all rooms or only suites? Thanks in advance
Dear Andreas Z, We offer Apple TV in our suites and also as a free amenity for all our guests upon request/availability. Kind Regards, Anna Dimitraki Guest Relations
1 vote
Is Apple TV or docking station available at all rooms or only suites? Thanks in advance
Sorry but I don’t know.
-1 votes
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Dear Phuong H, The public bus is the most economical bus transportation from / to the airport. The bus stop is just outside the terminal building of Chania Airport. Tickets can be purchased on the bus. Bus timetables / schedules might change throughout the different seasons. At the website of e-ktel you will find the exact Bus timetables / schedules. The taxi costs about 24 euros per way and there is a taxi station outside the terminal building of Chania Airport. Please send us an email in case you would like us to pre-book a taxi for you. Thank you very much and looking forward to welcoming you! Kind Regards, Anna Dimitraki Guest Relations
0 votes
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Do you provide hair dryers in the rooms?
Good day from Kydon Hotel, Yes, we do provide hair dryer in the room. Best regards,
0 votes
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Do you have a swimming pool??
Good afternoon, We are sorry to inform you that we do not have a swimming pool. Kydon Hotel is located in the city center with easy access to nearby beaches and various point of interest. Remaining always at your disposal for any further information or assistance, best regards, Reservation Department
2 votes
"Rooms overlooking the Old Agora have wonderful views"
"Ask for a quiet room"
"Third floor was great. City noise once you open the door to balcony."
"We had a double room with a verandah it had views to the water and over the market place it also looked over the city"
"Choose the junior suite if you want extra room"
US$107 - US$261 (Based on Average Rates for a Standard Room)
kydon hotel chania
GreeceCreteChania PrefectureChania Town
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