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Capsis Astoria Heraklion Hotel

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707 Reviews from our TripAdvisor Community

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Showing 352: English reviews
Athens, Greece
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

The hotel has certainly seen better days, rooms need renovation but the staff is simply awesome. We stayed for a couple of nights there with my spouse, and the first thing we noticed was that the bed (while we booked a double room) was single (130cm) and two grown ups can't really fit, so in the morning we asked for... More 

Helpful?
Thank Deemos
Richmond VA
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

The rooms are small but well equipped. The beds are very firm, as in hard! But the linens and pillows are lovely. The rooms are either facing a street or a barren interior space. I would recommend either interior rooms or rooms on the back side of hotel because rooms on the front would face a large vibrant park area,... More 

Helpful?
Thank kenneytoms
Stockholm, Sweden
Level Contributor
145 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 2 weeks ago

This hotel is located in the heart of the city close to shopping and restaurants. Difficult to find a place to stop and park at the hotel. The hotel can help you with parking which they will charge. We found a cheap parking behind the hotel, five minutes walk, 6 Euros a day. A lot of traffic in front of... More 

Helpful?
Thank Ingrid49_12
Basel, Switzerland
Level Contributor
137 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 3 weeks ago via mobile

Stayed at Capsis for around EUR 50 a night. I stayed there cause I wanted to enjoy my last night in Crete on a roof top bar with pool. Unfortunately the top floor was closed even the weather was still warm and the hotel full with guests. The employees are super friendly and the breakfast was great. But the floor... More 

Helpful?
Thank Felix H
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 weeks ago

We had a small suite, in a 4 stars hotel, we expected something very good. But we were quite disappointed. Weakest point: noise isolation. Our room was above air conditionner compressors and we were awaken each time it restarted, even the window was closed. Moreover, Heraklion is a noisy and festive town. In addition of compressors, we could also hear... More 

Helpful?
Thank Bastien L
Level Contributor
10 reviews
Reviewed 4 weeks ago

The hotel is a bit aged, wth sub-par quality furnishings that can offer only the convenient location. The bathrooms are clean, but also not very modern. My soap was not replaced although it was empty for all 5 days of my stay. The TV in the room was very old and the AC quite noisy. At my floor i could... More 

Helpful?
Thank Piotr S
Folkestone, United Kingdom
Level Contributor
281 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
Reviewed 4 weeks ago

My husband, daughter and I stayed at the Capsis Astoria for 2 nights at the end of our stay in Crete. The location is superb, right across the street from the Archaeological Museum and the main part of town. Walkable to the ferries even. Our room was bigger than we anticipated, a double room with a fold out sofa bed... More 

Helpful?
Thank wherelolawent
London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 October 2016

The hotel was fine - good value for money really - we had an executive room i think, on the 4th floor, with balcony and additional bed for our daughter at no extra cost. Room was a great size actually, much bigger than you would expect for the price, and the beds were comfy. Bathroom was a bit pokey, but... More 

Helpful?
Thank r4chyb
Frankfurt, Germany
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 October 2016

The breakfast was my favorite part of the stay. Nice selection, good food. The staff were fine. Great location in a square with walking access to city center. Bathroom was modern, good quality, but very small. Room was dark with a small window. Bed was firm but comfortable for sleeping. Room and common areas somewhat dated. Overall a fine place... More 

Helpful?
Thank Matt K
Chania Prefecture, Greece
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 October 2016 via mobile

Conveniently located on the cental Eleftherias Square. Comfortable clean rooms.Try the rooms at the back of the hotel for more quiet. Limited variety but descent breakfast. Helpful and courteous personnel. Fairly priced. Free parking is a problem but there are a few parkings with reasonable fee nearby and the hotel offers parking service (a bit slow though) with 9eur per... More 

Helpful?
Thank Torrid23

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Capsis Astoria Heraklion Hotel

Address: Eleftherias Square 11, Heraklion, Crete 71201, Greece
Region: Greece > Crete > Heraklion Prefecture > Heraklion
Price Range: £41 - £69 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Capsis Astoria Heraklion Hotel 4*
Number of rooms: 131
Reservation Options:
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Also Known As:
Hotel Astoria Capsis
Astoria Capsis Heraklion
Capsis Astoria Heraklion Hotel Crete
Hotel Style:
#5 Business Hotel in Heraklion
#8 Luxury Hotel in Heraklion
#11 Family Hotel in Heraklion
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Questions & Answers

Here's what travellers have asked, with answers from Capsis Astoria Heraklion Hotel staff and other travellers.
5 questions
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Lebanon
3 months ago
4 months ago
Greater London, United Kingdom
over a year ago

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Questions? Get answers from Capsis Astoria Heraklion Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do choose a room away from the heavy traffic and you will get a quiet room.”
 of 5 bubbles Ingrid49_12, 20 Nov 2016 | Read review
“try looking for a three star with cheaper price”
 of 5 bubbles teetravelsworld, 25 Oct 2016 | Read review
“higher floors better views, ask for balcony but be aware even with the door closed the outside noise level can be high at night”
 of 5 bubbles GaryW192, 17 Oct 2016 | Read review
“rooms overlooking the roundabout recommended”
 of 5 bubbles 800Mobile, 6 Oct 2016 | Read review
“It was lovely altogether were ever your room is”
 of 5 bubbles 920stevenx, 25 Sep 2016 | Read review
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