We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Castello City Hotel

Show Prices
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Castello City Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

372 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Castello City Hotel
See the most recent reviews
Showing 160: English reviews
Reviewed 26 January 2016

Had a great stay at the Castello City, staff were very friendly & helpful. Our rooms were clean, comfortable and the bathroom very large. Aircondition worked a treat. Breakfast was very varied & very filling with everything fresh & homemade, no packaged marmelades etc. The views from rooftop bar/restaurant were superb.

 Report
Helpful?
Thank Peter K
Castello_Manager, Διευθυντής at Castello City Hotel, responded to this review

Dear Mr Peter, We are truly thankful for this nice review, your words are kind and inspiring. We always do our best in order to keep you satisfied. You are more than welcome to visit us again, we are always at your disposal. Thank you for your stay. Gretings from Crete, Andreas Fotakis, Hotel Manager

Reviewed 9 December 2015 via mobile

Stayed in this lovely hotel in November 2015, and as advertised the hotel is located close to the town centre and a good base for exploring the city. Great hotel, location, style, service, rooms, free wi-fi, free safe, Greek buffet breakfast and great value for money. All the staff were extremely helpful, especially Stefan who upgraded my room from a...

 Report
Helpful?
Thank AngelaSeager
Castello_Manager, Διευθυντής at Castello City Hotel, responded to this review

Dear Mrs Angela, we really appreciate your nice review cocnerning our hotel and especially concerning our staff. The satisfaction that we are receiving from the positive reviews of our guests cannot be compared with anything else, the feeling is unique. We wish all the best to you and remember that in Castello City we have a saying:"once a guest, always...

Reviewed 6 December 2015 via mobile

castello city was an excellent choice to stay in the city, 10-15 minutes walk to lion square up a busy shopping street so quite central. great room, modern, clean and comfortable. nice restaurant and lounge and staff that were really helpful and pleasant

 Report
Helpful?
Thank Pip C
Castello_Manager, Διευθυντής at Castello City Hotel, responded to this review

Dear Pip C, It is really a big honor to receive such nice reviews. We believe that the recognition from your side is what is making us want to be even better, giving us the power to continue offering our service. Thank you for your support, Greetings from Crete

Sainte-Therese, Canada
Reviewed 6 December 2015

good location next to bus station B But 20 minutes walk to the town centre and another 10 to the port.Breakfast was very good with lots of choice.Staff were very friendly and helpful. Common areas like the lobby and restaurant clean and comfortable. Nice view from the restaurant. Coming from North America we are used to a much bigger shower...

 Report
Helpful?
Thank mjt20122012
Castello_Manager, Διευθυντής at Castello City Hotel, responded to this review

Dear Sir, we appreciate your nice words about the location, the staff and the breakfast. It is true that the only part not renovated was the bathrooms but we have already started the renovation and at the end of it we will have bathrooms eqals (not to say better) to a five star hotel. As soon as the renovation finishes,...

Aberdeen, United Kingdom
Reviewed 3 November 2015

We stayed in Castello city hotel for one night but could not fault it. We arrived late at night and staff were very helpful with sorting out the parking and recommending us where to go to have dinner. We also got upgraded to a bigger room which was a nice surprise. The rooms were very clean and well designed. The...

 Report
Helpful?
Thank Alise G
Castello_Manager, Διευθυντής at Castello City Hotel, responded to this review

Dear Mrs Alise, it is really a big honor to read such reviews, we are really proud that you enjoyed your vacation here. The restaurant is indeed a place to remember. The rooftop is offering an unforgettable view but it was not enough for us. We needed to complete the experience by adding a rich braekfast and a five star...

Regensburg, Germany
Reviewed 30 October 2015

 Report
Helpful?
Thank Zaira K
Castello_Manager, Διευθυντής at Castello City Hotel, responded to this review

Basingstoke, United Kingdom
Reviewed 27 October 2015

 Report
Helpful?
Thank LuReview
Castello_Manager, Γενικός Διευθυντής at Castello City Hotel, responded to this review

Grimsby, United Kingdom
Reviewed 24 October 2015

 Report
Helpful?
Thank DK1902
Castello_Manager, Διευθυντής at Castello City Hotel, responded to this review

Accrington, United Kingdom
Reviewed 10 October 2015

 Report
Helpful?
1Thank thelw d
Castello_Manager, Διευθυντής at Castello City Hotel, responded to this review

Reviewed 30 September 2015

 Report
Helpful?
Thank Colin G
Castello_Manager, Γενικός Διευθυντής at Castello City Hotel, responded to this review

173 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (144)
Viewed
Room/Suite (20)
Viewed
Dining (23)
Viewed
Hotel & Grounds (12)
Viewed
View from Room (3)
Viewed
Bathroom (19)
Viewed
Pool/Beach Area (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (65)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (29)
Viewed
Room/Suite (4)
Viewed
Hotel & Grounds (5)
Viewed
Dining (4)
Viewed
Other (16)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Heraklion hotels
0.8 mi away
Lato Boutique Hotel
Lato Boutique Hotel
#5 of 57 in Heraklion
1,626 reviews
0.8 mi away
Marin Dream Hotel
Marin Dream Hotel
#15 of 57 in Heraklion
542 reviews
0.7 mi away
Kronos Hotel
Kronos Hotel
#12 of 57 in Heraklion
475 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Atrion Hotel
Atrion Hotel
#14 of 57 in Heraklion
407 reviews
0.7 mi away
Capsis Astoria Heraklion Hotel
0.9 mi away
Galaxy Hotel Iraklio
Galaxy Hotel Iraklio
#2 of 57 in Heraklion
1,579 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Parking
GreenLeadersSilver level
Show More
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Castello City Hotel staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Castello City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For peace and quiet ask for rooms on high levels at the back side if I can put it this way.”
 of 5 bubbles 923lidaf, 7 Mar 2017 | Read review
“We had a room right on the corner so it can be noisy but if you keep the doors shut its fairly minimal.”
 of 5 bubbles susanf660, 20 Nov 2016 | Read review
“Rooms in the upper floors”
 of 5 bubbles MarcoS684, 31 Oct 2016 | Read review
“Get a room facing away from the street if possible”
 of 5 bubbles 849timm, 20 Oct 2016 | Read review
“Ask for a room in higher floors and not on the main street if you want a bit more quietness.”
 of 5 bubbles Chronotraveler, 9 Oct 2016 | Read review
5 of 5