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About
#12 of 13 all-inclusives in Crete
Location
Cleanliness
Service
Value
ERIA RESORT offers Accessible holidays for disabled people in Crete Greece!
Eria is a wheelchair accessible resort that has been designed to offer pleasant and comfortable holidays to people with disabilities, their families and assistants.
All 11 rooms and 2 suites/family rooms are accessible & fully equipped with one of the beds electrically adjustable, satellite TV, free Wi-Fi, safe box, mini bar and private accessible balcony with a spectacular view of the Cretan sea and the endless olive groves embracing the hotel. The adapted bathrooms have wheel-in shower with shower chair, horizontal & vertical grab rails, hair dryer and bathroom amenities. Furthermore you can enjoy the accessible heated swimming pool with 28-32° C. Our restaurant faithful to the famous Cretan cuisine standards, use olive oil, local products & always fresh vegetables and fruits. The hotel adapted minibus is at your disposal for the airport transfer from Chania or Heraklion & for lovely accessible excursions. Mobility equipment such as: manual/ electric wheelchairs, hoists, oxygen compressor, scooters, shower wheel chairs, are available to rent upon request. Contact us for care/nurse service you wish. Enjoy your holidays!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Wifi
Hot bath
Restaurant
Poolside bar
Shuttle bus service
Spa
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Minibar
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Location
49Car recommended
Grade: 49 out of 100
16Restaurantswithin 0.75 miles
5Attractionswithin 0.75 miles
Maleme, Crete 73014 Greece
Name/address in local language
Getting there
Car HireSee all Maleme car hire
50Reviews9Q+A8Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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+1
Diamanto and her lovely staff can't do enough for their guests. Nothing is too much trouble. All guests' needs are catered for. The accessible trips are also great. I had a great time. Felt fully relaxed and will definitely return. Thank you all for making it a holiday to remember.
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Date of stay: September 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
We arrived here in august 2023 for seven nights with my mum who is wheelchair bound and our family. The greeting we received from Dimando when we got off the mini bus was a greeting we’ve never received before. It was so lovely. What an asset to the hotel. From arrival we had dinner waiting for us . Food is beautiful. All cooked fresh for you personally at lunch time, and dinner time it’s a buffet help yourself. Food is grown in the gardens and all organic yum! Was always delicious. Pool was fantastic (highlight of our holiday. My mum could enter the pool with no problems and loved the seats you could sit in. Rooms were lovely (my mum had a suite on the top floor) first time she could ever get out onto a balcony independently. They also had inflatables for the pool which is the first time my mums ever felt comfortable on a lilo. Overall hotel is beautiful and so peaceful it’s almost like having your private villa but with a private cook.. fabulous. If I could give a few constructive criticism based on wheelchair users they would be:- I would say the electric beds aren’t the most comfiest (mattress) But that’s just personal preference as you could feel the springs a little and my mum complained of a sore back with this. It would be lovely to have had a sunlounger for wheelchair users, one more like a chair where it’s higher up as my mum did struggle in the lower ones. We never asked if they had them so didn’t know if they were available but I think others would appreciate those as well. They did have normal chairs and a lovely bench to sit on. Overall it’s a fabulous place and for the first ever time my mum stated she didn’t feel different, and that’s the first ever time she’s felt like that at a hotel. Thank you so much for a great stay and hope to see you again soon. …
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Excellent hotel! Stayed at a few hotels before that cater for the disabled, and this has been the closest to feeling like a standard hotel (whilst being totally accessible)... The staff are extremely friendly, especially the hotel's manager, and her daughter (Diamanto & Sofia Apostolaki). And, like I said, everything was accessible - entrance, room, bathroom, pool, dining room, excursions, transfer (even the balcony of my room was accessible - which is first for me)... Only minor gripe is that, being quite remote, you don't have the choice of restaurants to try for dinner. But, like I said, it's only a minor gripe - the food at the hotel was delicious!
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Date of stay: August 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
i was once there actually ma friend was the one who brought that fantastic idea of having a business trip ver threre. the envirenomnet , there rooms , swiming pool , their food stuffs all were very nice . in fact im planing to have it re-visited again with my more four guys
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Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Diamanto Apostolaki, General Manager at Eria Resort
Responded 9 Feb 2023
Thank you for your post. We will be happy to welcoming you again
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As a family we have visited this hotel for the past 6 years . Diamanto and all her staff are champion .Its a real joy seeing disabled people really enjoy themselves on a holiday everything you can think of is here for them and the staff help make it a very special and memorable stay . Can not wait to return once again this summer .
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Date of stay: July 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from ERIA RESORT, General Manager at Eria Resort
Responded 22 May 2023
Dear Mrs. Mc Donald and familly, thank you for your nice message. We cannot wait either to welcome you again and again You are the champions of our heart :-)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I think it is a great hotel. Diamanto is a very warm and smiling person, so pleasant. It is a great hotel for disabled persons, with great rooms, a diasabled friendly pool. I think everybody should try this hotel, i really recommend this. The food is great too, with great staff with a good humour. Every disabled person should consider this, it is an experience for life - the best. Every person is taken care of. The hotel is placed with great view, a good training room too. There are cats around the hotel, who is also really nice. I have been there 4 times, and i cant get enough. This hotel definately gets 5/5 stars. Top dollars. Everybody is warm og smiling, and are giving the best.
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Date of stay: August 2019
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Response from Apodiamanto, Γενικός Διευθυντής at Eria Resort
Responded 13 Jan 2020
Dear guest, Thank you for opening the season 2020 with a such beautiful message! We are looking forward to welcoming you again and again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The eria resort is a hidden gem in Crete you are looked after so well by the excellent staff who can’t do enough for you at all times This is the 6 th time we have been back to the resort the food is excellent and caters for all taste if there is something you want that’s not on the menu just ask and it will be done true Greek cuisine and hospitality just excellent
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Date of stay: August 2019
Value
Location
Service
Room Tip: All rooms have excellent air conditioning and free WiFi
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from eriaresort, General Manager at Eria Resort
Responded 13 Jan 2020
Dear guest, thank you very much for your valuable message; we are more than happy that you enjoy your stay in our resort. Your message give us the power to continue to do our best for our guests!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed at this resort twice with our daughter who is confined to a wheelchair. Hoists are available, profile beds and a heated swimming pool complete with pool chairs for those who need one. Great food combined with traditional Greek warmth and hospitality make this an ideal place to stay
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from eriaresort, General Manager at Eria Resort
Responded 13 Jan 2020
Dear guest, than you very much for your nice message; we are all very happy that you had enjoyable holidays We are looking forward to welcoming you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a great day at the Eria resort with access for all. This is a small, spacious hotel with every facility you could need. The outside space has a good size warm pool with a ramp to access it and well tended gardens with plenty of space to move around. Very peaceful with no loud music blaring. The staff are really friendly and can’t do enough to help. The food we had for lunch was all freshly prepared and very tasty! The only thing that would make it perfect would be a sun lounger padded cushion especially for a wheelchair user for more comfort although we never asked and I’m sure if we did they would have been able to supply one. A variety of accessible excursions and information of accessible places to go are also on offer. Many thanks for a great day we’ll definitely be back.…
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Date of stay: June 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from eriaresort, General Manager at Eria Resort
Responded 13 Jan 2020
Dear guest, thank you for your nice message; we hope we will have the oportunity to welcoming you for a longer stay !
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall staff are lovely, the hotel and swimming pool itself lovely as it has good accessiable for disabled people. I found hair in my meal when I was eating and the food is very repeative each day. Room is clean but the wet room isn’t clean especially the toilet. WiFi poor and not reliable at all. The drinks are expensive and I found myself going to the supermarket a lot cheaper than purchase at the bar.Another hotel is cheap of drinks about average €2 Massive rip off. We were really disappointed to find the nearby beach isn’t accessible for wheelchairs users. We had to travel further by local bus and found better beach with good service and accessible ramp etc. We would not recommend anyone to use this hotel unless you are rich and can afford those expensive drinks and trips
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Date of stay: September 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from eriaresort, General Manager at Eria Resort
Responded 13 Jan 2020
Dear guest, thank you very much for your time to write your experience in our resort We are all terribly sorry for the inconvenience some of our services caused to you, accidentally, I could say The management and the staff took a note for your mentionned points. We hope we will have the opportunity to welcoming you in the future and be able to offer you our hospitality
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$146 - US$174 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
eria hotel chania
LOCATION
GreeceCreteChania PrefectureMaleme
NUMBER OF ROOMS
13
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Claim Your ListingERIA RESORT - Updated 2023 Reviews (Maleme, Greece)
Frequently Asked Questions about Eria Resort
Which popular attractions are close to Eria Resort?
Nearby attractions include German Military Cemetery (0.5 miles), Apostolakis Handmade Ceramics (0.6 miles), and Reggae Pub (0.5 miles).
What are some of the property amenities at Eria Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Eria Resort?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Eria Resort?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Eria Resort?
Conveniently located restaurants include The Wave Restaurant, Black Lantern, and Taverna Maleme Beach Bar.
Are there opportunities to exercise at Eria Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Eria Resort have an airport shuttle?
Yes, Eria Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Eria Resort have airport transportation?
Yes, Eria Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Eria Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Eria Resort?
Many travellers enjoy visiting Cave of St John the Hermit (3.7 miles).