Atrium Ambiance Hotel
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Atrium Ambiance Hotel

24 Markou Portaliou, Rethymnon, Crete 74133 Greece
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About

#17 of 150 hotels in Rethymnon
4.5 of 5 bubbles
Location
4.2 of 5 bubbles
Rooms
4.5 of 5 bubbles
Value
4.6 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.3 of 5 bubbles
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Atrium Ambiance Hotel is 3 minutes walk from the beach. Just 100 m from the largest sandy beach in Crete, this Rethymnon hotel offers an outdoor pool with a poolside cafe and bar. The Atrium Hotel provides air-conditioned rooms with private balconies and satellite TV. Each includes an en suite bathroom with a hairdryer and an in-room fridge. Free Wi-Fi is available. Guests at Hotel Atrium can relax in the free deck chairs with umbrellas right next to the swimming pool. The hotel’s entertainment programme includes a Cretan evening, folklore dancing and live music. Light meals and refreshments are served throughout the day at the poolside cafe. For breakfast and dinner, guests can enjoy a quality buffet featuring Cretan and European specialties. Atrium Hotel is located 65 km from Chania Airport and 84 km from Heraklion Airport. This is our guests' favourite part of Rethymno Town, according to independent reviews. We speak your language!
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Property amenities
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Evening entertainment
Kids pool
Airport transportation
Conference facilities
Meeting rooms
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Snack bar
Poolside bar
Car hire
Sun umbrellas
24-hour front desk
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Private balcony
Room service
Coffee / tea maker
Flatscreen TV
Sofa bed
Bath / shower
Safe
Refrigerator
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Classic
Business
Languages Spoken
English, Greek

Location

24 Markou Portaliou, Rethymnon, Crete 74133 Greece
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 90 out of 100
90
Souda Airport
22.5 mi
See all flights
N. Kazantzakis Airport
39.2 mi
See all flights

Reviews
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Detailed Reviews
These reviews are machine translated from their original language. Show machine translations?
Elisa P wrote a review Aug 2023
+1
5.0 of 5 bubbles
Beautiful discovery!
We chose this hotel after deciding to stay in Rethymnon, a splendid town on the north coast of Crete, with a characteristic and welcoming historic center, from which the property is about 10-15 minutes on foot.
The sea, with various equipped establishments, is 50 meters away, very convenient if you decide not to travel.
The hotel staff are extremely friendly and kind, we had a great welcome on arrival and a nice stay. Initially we were assigned a superior room with a garden view and close to the swimming pool, nice, but a little dark; actually we hadn't requested a room on the upper floor, however the staff was very kind and - given the availability - we were granted a room change the next day.
The structure is very clean, both in the rooms and in the common areas.
Our reservation included buffet breakfast and dinner, a very varied international menu and good quality of food, the buffet was always full and the tables were always available even in the presence of numerous people, at least on the days we used it.
The town offers a lot and is lively at any time, however we rented a car and visited various places (from an hour to two hours' journey) that we recommend seeing, such as Matala, Elafonissi Beach, Balos Lagoon, Kalypso Beach, Preveli Beach.
If you rent a car, you must take into account that the structure does not have a car park, so you have to go around a few times to be able to park on the street, but there is plenty of spare space and we have never encountered any problems.
Atrium Ambiance Hotel turned out to be the best choice for the type of trip we were thinking of, highly recommended!
Really wanting to find a flaw, a couple of times we encountered water pressure problems in the bathroom, but by calling the reception the problem was solved in a matter of minutes, so a very minor issue.
Thanks again for everything, efcharistó!
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Google
Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dendel92 wrote a review Aug 2024
Paris, France
5.0 of 5 bubbles
We stayed at this hotel for 10 days between late July and early August.
We chose it for its proximity to the beach and downtown Rethymno.
The reception and staff day and night are available efficient and warm.
They speak French and always try to satisfy our requests.
The rooms are spacious well decorated and have all the comforts expected.
The bedding is of good quality the cleaning is done every day.
We were on half board and enjoyed ourselves. The dishes are fresh, varied, with specialties and very good. Breakfast is hearty
We went through the reception to book a car everything went well and no more expensive than in town.
We were disappointed with the breakfast coffee it is a very elongated coffee that no longer tastes.
The corridors remain lit bringing light into the room at night.
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Automatically translated
Date of stay: August 2024Trip type: Travelled as a couple
Room Tip: Le centre ville de Réthymnon le soir est bondé mais reste agréable Les restaurants, bars sont...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Carolina wrote a review Oct 2023
Timisoara, Romania
4.0 of 5 bubbles
The hotel is nice, clean, and just 5 minutes away from the beach where there are also mini markets to buy whatever you need.

The staff is great and helpful, the entertainment part was nice, and the food is very good.

Unfortunately, since the rooms are on an open coridor, you can hear the noise from the street, especially during the night.

For a 4 star hotel, there were two things that we do not consider normal, and are ruining the reputation, in our opinion.

1) They charge 2.5 euro for a 0.75l bottle of water at the dinner, when at the market 1.5l costs 50 cents, and considering this is not an a-la-carte restaurant, but the breakfast and dinner are included in the package.

2) They offered a very poor early breakfast for when we went to a trip 30 minutes before the breakfast hours. There were no tomatoes, no cucumbers, or any fruits offered... only some bread, cheese slices and coffee.

All in all, we've had a very nice vacation in Rethymnon, as Crete is a great Island which has a lot to offer, and Greeks are very nice people 😀
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Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GIORGOS PAPOUTSAKIS, General Manager at Atrium Ambiance Hotel
Responded 16 Apr 2024
Dear Guest, It was very nice to read that you had a very nice vacation. As far as it concerns your comments we would like to promise you that we will do our best to improve the points that you made.Awaiting of the opportunity to welcome you back to Atrium Ambiance hotel. Regards, Giorgos Papoutsakis General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PaulAmer2022 wrote a review Sept 2024
Worcester, United Kingdom
3.0 of 5 bubbles
Visited for a week in September as the general reviews seemed good in terms of location and services offered. On arrival we found our room had been made up as a twin and not a double as booked. Raised it with reception who promised it would be dealt with. 3 days later finally resolved, not really good enough for a hotel which is trying to be a higher star rating. The location was fine and close to the beach and local restaurants and bars. The old town and harbour is a bit of a walk away though if this is what you are going for, especially for the nighttime vibe. The breakfast was good but the organisation of the restaurant felt more like a cafeteria with no clear welcome and guidance to seating. The evening buffet had a limited choice and so we ate out most evenings. Having said this the staff are all very friendly and helpful and the poolside bar is good. We left feeling that the stay could have been better with attention to the smaller touches that other hotels get right.
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Date of stay: September 2024Trip type: Travelled as a couple
Room Tip: Parking around this hotel is not great.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GIORGOS PAPOUTSAKIS, Γενικός Διευθυντής at Atrium Ambiance Hotel
Responded 31 Oct 2024
Dear guest, Thank you very much for your evaluation. We are glad that you liked location, breakfast, staff and bar. Please, note that we took into consideration all of your comments. Hoping to welcome you back soon in our hotel. Regards, Giorgos Papoutsakis General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Christophe wrote a review Sept 2024
Brakel, Belgium
+1
3.0 of 5 bubbles
We had booked a luxury room with a view of the pool but had received a regular standard room, even the hostess on site has agreed with us. The bathroom was even too small for 1 person. The pool was simply dirty, had dirty film on it, was never cleaned and after a week and several complaints from the hotel guests the water has been purified. Furthermore, we had ants in the room, even though we were on the highest floor. Also noise from the street because our front door was in open space along side of the busy road. Yet it was claimed that this was not possible. Food was tasty but little variety...every day fries, rice, spaghetti.. At breakfast you have to pay for fresh fruit juice, cappuccino...and this in a 4 star hotel. We have been in this hotel when it still had 3 stars and then this was much better than now.. Staff did tell us that there is a new manager and cook since the renovations and therefore we also know why this is no longer the same.
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Automatically translated
Date of stay: September 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Annie-claude S wrote a review Oct 2024
Conde-sur-l'Escaut, France
4.0 of 5 bubbles
Staying in September, this Inn is located close to the beach and close to the center of Rethymnon. Pension on a human scale, clean and offers good quality food with Greek specialities. Possibility to eat indoors or at
l outdoor with pool view. Spacious and comfortable room. Note that light from the hallway at night can pass through the bottom of the front door. The switch at night on standby is too bright. Medium soundproofing of the doors of the slamming rooms. Do not take a room on the street side because lots of traffic day and night until 2 am and from 6 am. Opting for pool view room is quieter. Polite and courteous staff not francophone. Mixed customers (English, German, Belgian...). The town of Rethymnon is full of life (shops, bars, various restaurants) with an undeniable character. The Inn is more urban than resort, the Inn has a swimming pool with bar and sun loungers but no real green space.
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Automatically translated
Date of stay: September 2024
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Pas de chambre donnant sur la rue trop de circulation et de bruit, opter pour une chambre vue...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GL wrote a review May 2024
York
+1
5.0 of 5 bubbles
We stayed in Room 529. Rooms were very clean and modern and so was the rest of the hotel.

The food was top class for breakfast, lunch and dinner. It was the best hotel food I have eaten. (Even if you dislike fish…there was so much choice) meal times felt special…waiter service for drinks from the friendly staff.

The pool bar was excellent with nice lunches and a nice ambience in the evening.

The staff worked very hard to make you stay enjoyable.

The location was a 5 min walk from the beach and a mini supermarket and shops.

It was approx 15 minute walk to the old town In Rethymnon which is one of the most beautiful places that I have been. You get lost in the quaint little maize if streets with restaurants and shops. It’s beautiful. The Greeks are so friendly.

This hotel is for those wanting a sophisticated holiday experience.

We will definitely be back.

(One slight improvement would be to have your rooms mopped daily..but this was very minor to us)
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Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GIORGOS PAPOUTSAKIS, General Manager at Atrium Ambiance Hotel
Responded 25 Jul 2024
Dear guest, Thank you very much for your review. We are thrilled to receive such comments. We are very glad that you liked our premises, facilities and services as well as our location. Hoping to welcome you back. Regards, Giorgos Papoutsakis General Manager
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odin wrote a review Jul 2024
Oslo, Norway
5.0 of 5 bubbles
Very pleasant hotel. The service is very good and the location is good for walking to old town and the beach. The breakfast is good and has a lot of options to pick from. Would recommend couples to stay here since it is very small and intimate.

5/5
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Date of stay: July 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GIORGOS PAPOUTSAKIS, General Manager at Atrium Ambiance Hotel
Responded 14 Aug 2024
Dear Odin, Thank you very much for choosing our hotel and for taking the time to share your review and feedback. It is with pleasure to note that you enjoyed the service, the food and the location. Once again thank you and hope to welcome you back in the future. Regards, Giorgos Papoutsakis General Manager
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Cretan Taxi Service wrote a review Oct 2023
Rethymnon, Greece
5.0 of 5 bubbles
An ideal hotel where one can combine relaxation at the pool, or on the beach and walks in the old town in just a few minutes due to its location. Recently renovated, with simple elegant spaces and spotlessly clean! Modern rooms with comfortable mattresses.
The breakfast and dinner buffet is rich, with a variety of hot and cold dishes, fresh salads, fruits and sweets.
Very kind and willing staff.
I wish we had more time, at the first opportunity we will visit you again!
Thanks for treating us!
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Google
Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KnarfyFranky wrote a review May 2024
+1
2.0 of 5 bubbles
This was the 3 time we stayed at Atrium and it was quite a disappointment.
Reception friendly as always.
The room was okay. The bathroom was very small and when showering the bathroom and hallway were flooded. We had a room above the terrace of the bar and we could not sit on the terrace because of the many smokers.
What disappointed us most was the food, nothing was warm (except the soup) and the meat was dry and overcooked. At breakfast everything is on large plates and nothing is hot.
No more show cooking like before.
I didn't think the swimming pool was maintained. Lots of sand in the water. They also have a pigeon plague that they are trying to do something about in a very amateurish way. On the seats, around the swimming pool and in it pigeon droppings. If you indicate that you do not want to be disturbed, the staff simply ignores you and they just come in.
This was the last time for us.
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Google
Date of stay: May 2024
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
linda n asked a question Jul 2024
Kingston-upon-Hull, United Kingdom21 contributions27 helpful votes
Can men wear dress shorts for evening dinner
Minke T asked a question Oct 2022
Sexbierum, The Netherlands364 contributions45 helpful votes
Are towels for the swimmingpool still included with the room or do we need to take our own big towels?
Answer from Minke T
Sexbierum, The Netherlands364 contributions45 helpful votes
After our stay: they have pool towels you can exchange at the front desk after use. Lovely!
PaulAmer2022 wrote a tip Sept 2024
Worcester, United Kingdom7 contributions
3.0 of 5 bubbles
"Parking around this hotel is not great."
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craig m wrote a tip Jul 2024
3 contributions2 helpful votes
5.0 of 5 bubbles
"Review left by Craig & Colleen"
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Jelena wrote a tip Jul 2024
11 contributions1 helpful vote
5.0 of 5 bubbles
"Fitness center could be equipped better and more. Additional activities could be offered, since the hotel is for adults only. "
Read full review
EduardaQCastro wrote a tip Jun 2023
United Kingdom30 contributions25 helpful votes
2.0 of 5 bubbles
"Look at the bad reviews too. "
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Paul D wrote a tip May 2023
38 contributions4 helpful votes
5.0 of 5 bubbles
"Book now"
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Not the right property for you?
There are more places to choose from in the Rethymnon area.
PRICE RANGE
£71 - £138 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Atrium Hotel
LOCATION
GreeceCreteRethymnon PrefectureRethymnon
NUMBER OF ROOMS
130
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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ATRIUM AMBIANCE HOTEL - Updated 2025 Prices, Reviews, and Photos

Frequently Asked Questions about Atrium Ambiance Hotel
Which popular attractions are close to Atrium Ambiance Hotel?
Nearby attractions include Rethymno Beach (0.1 miles), Art & About Gallery Rethymnon (0.1 miles), and The Olive Garden (0.1 miles).
What are some of the property amenities at Atrium Ambiance Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Atrium Ambiance Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Atrium Ambiance Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Atrium Ambiance Hotel?
Conveniently located restaurants include Nostos, Hercules, and Gorgona.
Are there opportunities to exercise at Atrium Ambiance Hotel?
Yes, guests have access to a pool during their stay.
Does Atrium Ambiance Hotel have airport transportation?
Yes, Atrium Ambiance Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Atrium Ambiance Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Atrium Ambiance Hotel?
The staff speaks multiple languages, including English and Greek.
Are there any historical sites close to Atrium Ambiance Hotel?
Many travellers enjoy visiting The Venetian Fortezza (1.1 miles), Agia Irini Convent (1.8 miles), and Minoiko Nekrotafeio Armenon (3.6 miles).
Is Atrium Ambiance Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.
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