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Grand Serai Congress & Spa

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395 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Athens, Greece
Level Contributor
112 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 3 weeks ago

I visited this hotel during a congress and was really happy with the choice. big rooms, relaxing beds, great hall, very helpful staff rich buffet... I would like better flavors in breakfast but this is a detail which will not alter my overall positive impressions... also great positioning at the center of the city and near the market.

Helpful?
Thank Dominus73
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 4 weeks ago via mobile

With the end of the pick beach season in Greece, you can have a very good alternative in a mountain town by the lake in Ioannina (northern Epirus). It's a very comfortable and good value for money resort, with comfort and exquisite greek food, in an area that offers a rich choice of travel and tours, from Metsovo in the... More 

Helpful?
Thank jfn2005
Alberta
Level Contributor
114 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 17 October 2016

This is a lovely hotel close to everything in Ioannina. The rooms were clean and spacious, The breakfast was lovely. The front desk staff were eager to assist and provided excellent information about restaurants near by. I would definitely book here again.

Helpful?
Thank shopper_10
Greece
Level Contributor
68 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 12 October 2016 via mobile

Exceptional hotel, the best breakfast I have ever had with everything from local traditional pies, pancakes, omelettes but also eggs fried in front of you the way you like them, fresh fruit and delicious yoghurt! Very friendly and helpful staff, the location is very good for exploring the city, the room service was very quuck and attentively prepared according to... More 

Helpful?
Thank kouklina
1 review
Reviewed 13 September 2016 via mobile

Very comfortable hotel, and absolute purity.Food very good, ideal place for relaxation and weekend.The staff was very friendly .rooms adapted very well in modern and traditional style.Near the center and cultural centers.

Helpful?
Thank Erion M
2 reviews
Reviewed 7 September 2016 via mobile

Stayed at Grand Sera in Ioannina. The place was absulutly magnificent. From staff to breakfast to the pool. Location in town only 10 to 15 min walk to the lake. The owner of Mitsi Hotel past away when we were there. He must have been a great guy. All of the staff had great things to say about him. Mitsi... More 

Helpful?
Thank Vivien T
Athens, Greece
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 September 2016

I stayed one night here beginning of September 2016. The hotel has a nice location with in walking distance of the city center . Nice room but the air-conditioning wasn't working only Noise and noise ... I am disappointed to see that we are forced to changed rooms 3 times and spend the whole afternoon to wait for it. Some... More 

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Thank andys cygr a
Level Contributor
5 reviews
Reviewed 2 September 2016 via mobile

Very big room, quiet place, friendly staff and I would say cheap for a 5-star. The hotel is practically in the city centre on the city's busiest street and close to the lake. Breakfast buffet could be richer, but in general OK. I will definitely stay here if I visit the city again.

Helpful?
Thank thagkol t
Den Bosch, The Netherlands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 August 2016 via mobile

The hotel has a good location in the city of Ioaninna. It's a small walk to the city centre, castle and lake. The staff are really friendly and helpful. You should definitely include breakfast because they have a very extensive choice. The outside swimming pool was nice and quiet. The rooms are fine and clean but nothing special. A few... More 

Helpful?
Thank luckydb1989
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 August 2016 via mobile

The rooms were large, quite luxurious although a little date. The pool was wonderful. The full breakfast buffet was very good. Service was excellent, very friendly and helpful, providing good information about area attractions. The only reason they did not get five stars is that some of the public areas were not air conditioned, and were not pleasant to be... More 

Helpful?
Thank Reuben H

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The hotel "Grand Serai Congress & Spa" comes to offer a brand new perception of hospitality. This is a genuine palace, which combines the traditional style of Ioannina with elements of the Middle East. The incomparable luxury and the unique facilities guarantee a starling 5* stay. Grand Serai Congress & Spa, with attention to the details of the care and well being of our guests, invites you all year round to come and satisfy your need to "escape" from the daily routine. ... more   less 

Additional Information about Grand Serai Congress & Spa

Address: 33 Dodonis, Ioannina 45221, Greece (Formerly Mitsis Grand Serai Congress & Spa Ioannina)
Region: Greece > Epirus > Ioannina Region > Ioannina
Price Range: £71 - £146 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Serai Congress & Spa 5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Mitsis Grand Serai Congress & Spa Ioannina Hotel Ioannina
Mitsis Grand Serai Congress And Spa Ioannina
Grand Serai Congress Hotel
Hotel Style:
#2 Family Hotel in Ioannina
#4 Business Hotel in Ioannina
#5 Luxury Hotel in Ioannina
#6 Romantic Hotel in Ioannina
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Questions & Answers

Here's what travellers have asked, with answers from Grand Serai Congress & Spa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Please try to get a room with less A/C unit noise / Choose a room with a/c on the top of the celling .”
 of 5 bubbles kilania, 7 Sep 2016 | Read review
“Include breakfast .. Well worth it!”
 of 5 bubbles rachelroumeliotis, 29 Jul 2016 | Read review
“rooms with the balcony are the best”
 of 5 bubbles ANASTASIOS1969, 26 Jun 2016 | Read review
“A room on the outside of the hotel will be quieter. Not sure if there are any that have balconies on the outside.”
 of 5 bubbles Marli64, 15 Dec 2015 | Read review
“Corner rooms are larger”
 of 5 bubbles Mourtzaki , 29 Nov 2015 | Read review
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